[Feature New Product] Add Inbound Message and External Call - Transcript Support #263
Description
🌟 Describe the Feature
We want an additional field or message type to supply a transcript so it mimics the twilio/lc-phone behavior. We are doing workarounds with internal comments and notes that are janky.
🚀 Justification
Better 3rd party integrations
📝 Suggestions
No response
Product Area
conversations
📋 Use Case
Integrating with other phone systems and ai transcriptions.
🚨 Why Should This Be Prioritized?
Because its already native and we want it as a 3rd party integration.
🧠 Additional Context
No response