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Contact Us -- Feedback, Email Dataverse/Dataset Contact #23

@eaquigley

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@eaquigley

Author Name: Gustavo Durand (@scolapasta)
Original Redmine Issue: 3099, https://redmine.hmdc.harvard.edu/issues/3099
Original Date: 2013-06-13
Original Assignee: Elizabeth Quigley


Based off 4.0 discussions so far, this is a description of how to handle this:

Contact method for dataverse admins (aka for open dataverses) and dataset authors:
Contact icon next to field, opens up form for contact, like in 3.6, ability for a user to check a box to have them receive a copy of the email they are sending to the author or DV admin

Sonia's original e-mail:

Hi guys:
We need some options for dealing with the "contacts" field in the dv template.
We are going to make some fields required and "contact" came up but we want to avoid issues like spam. We also noticed that few people actually contact the dataverse admin using the little icon in the top right screen of the dv page, maybe because they don't hover long enough to know it is there..so we can questions about data that should just go to the dv admin....
how can we fix this? Merce suggested a link somewhere on the "contact" field that would direct users to that very "contact dv admin" icon they seem to be oblivious to.....what do you think?
1-also, which email goes into that dv admin contact section when you have multiple dv admins?
2-and is there a way to avoid spam in the existing "contact" field?
3-can we just make the dv admin contact feature more prominant?

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