multi-signature failed error

[Soecka]

• Polis sdk :1.1.31
• polis url : https://me.nuvosphere.io/

The same type of multi-signature transaction, the staging environment does not report any error and proceeds normally, however, the production environment has the following error

Transaction type：ADD_OWNER

console message

frontend receive: {"signContent":"0xe130e378e5d8de47a73a486542c698750c07981a2fb252c2fdccda2b70a1504b",
"txType":"SIGN",
"accessToken":"bf251ff6ba7a4590952de7b68ce724d3","walletType":"LOCAL"}

optype: SIGN

login action: undefined

network message:
url: https://me.nuvosphere.io/
status:304
response:

We're sorry but Nuvo doesn't work properly without JavaScript enabled. Please enable it to continue.

However, I have allowed all cookies, here is the cookie information below

localStorage：

The following error message has appeared once while excute transaction

code: -90013
//
code: -90040