[Bug]: OneSignal is undefined and ERROR TypeError: undefined is not a function (near '..._reactNativeOnesignal.default.init...')

[adamchenwei]

What happened?

I followed all the steps to setup OneSignal React Native SDK according to https://documentation.onesignal.com/v7.0/docs/react-native-sdk-setup

But I can't get it running. when I load the app with the example code in the setup guide, I got this error

Steps to reproduce?

1. follow https://documentation.onesignal.com/v7.0/docs/react-native-sdk-setup setup iOS & Android onesignal configs
2. start an app with ios emulator
3. observe error on ios emulator

node v 14.19.3
react-native-cli: 2.0.1
react-native: 0.68.2

What did you expect to happen?

no error

React Native OneSignal SDK version

4.4.1

Which platform(s) are affected?

• iOS
• Android

Relevant log output

ERROR  TypeError: undefined is not a function (near '..._reactNativeOnesignal.default.init...')

This error is located at:
    in App
    in RCTView (created by View)
    in View (created by AppContainer)
    in RCTView (created by View)
    in View (created by AppContainer)
    in AppContainer
    in rnPatientPortalUi(RootComponent)
 ERROR  TypeError: undefined is not a function (near '..._reactNativeOnesignal.default.init...')

This error is located at:
    in App
    in RCTView (created by View)
    in View (created by AppContainer)
    in RCTView (created by View)
    in View (created by AppContainer)
    in AppContainer
    in rnPatientPortalUi(RootComponent)

Code of Conduct

• I agree to follow this project's Code of Conduct

[jennantilla]

Hi @adamchenwei I see you are on our latest react-native SDK version 4.4.1 but the setup guide you linked is from an older release.

Can you please confirm that you are following the setup steps for our current major release?

Thanks!

[jennantilla]

Closing due to no response.