Won't open

[ericw83]

I am running Token tool v2.0 and up until this morning. It will not open, I see the loading screen, but then it minimizes and I see it on the windows bar on task bar but I can't ever get a window to open so that I can create tokens.

[Phergus]

I think you are saying that it was working but isn't now. Were you using a different display or perhaps two displays the last time you used it?

With it showing on the task bar, right-click on an empty area of the task bar and select "Show windows side-by-side". Does that make it appear?

[Shotty4Life]

I'm currently having the same issue.
I installed 2.0 version for the first time about a week ago and it did run just fine the first time I opened tokentool after installing it, managed to make a good batch of tokens with no issues.

And just like eric283 described, it is not opening anymore. All I get at startup is the loading window and once that completes tokentool "opens". By that, I mean, it just appears in my bottom task bar, I can see it on the list of open windows when alt-tabbing, but it will not actually open the window if I try to alt-tab to it. Trying to right click tokentool from task bar will only give "close window" as an option.

In case any of the following tidbits matter: I have 2 displays. I have tokentool 1.0 which is working fine. When I installed tokentool 2.0, I didn't install it to AppData\Local as the default installer attempted, but to a separate folder I created to Desktop.

I would like to point out, that when I started tokentool 2.0 for the 2nd time a couple days later, it didn't really start, obviously, but hovering my mouse over the tokentool icon in task bar did show the previous image I had turned into a token before closing tokentool 2.0 after the first time I used it after installing. (made me think it created a save-state of my previous session with it, or it had frozen)
This didn't happen after I tried to reinstall it. After that all I've been seeing is that default image.
I tried the "Show windows side-by-side" option you described, but that didn't show it up either.

To be more specific: first time I tried tokentool 2.0, I installed it and run with the .exe, but I had the .jar file for it just in case. Not to repeat myself too much, but it did only run the first time immediately after installing it, now it won't open either from the .exe or .jar. Deleting all files and reinstalling didn't help.

I don't know if it helps, but I found a log file under: C:\Users\Me.tokentool-rptools\logs
The log file only appears generate from the most recent session with tokentool? And I'm not noticing any obvious errors there.
Attached few logs here with varying amounts of fiddling before closing the program, hope it's of some use.
log1.txt
log2.txt
log3.txt
log4.txt
log5.txt
log6.txt
log7.txt

[Phergus]

Your log tells you exactly what the problem is:
2018-11-17 14:01:13.788 [JavaFX Application Thread] INFO net.rptools.tokentool.AppPreferences - Restoring window position x, y: -32000.0, -32000.0

I doubt you have a display that goes to -32000, -32000. :) So it's displayed way, way off screen.

Did you try my suggestion above?

[Shotty4Life]

You mean "Show windows side-by-side" ? Yeah I did, but that didn't make it appear.
Is there somewhere I can try and manually change those settings?

[Phergus]

Check the registry here:
Computer\HKEY_CURRENT_USER\Software\JavaSoft\Prefs\token/Tool\control\main/Frame

[Shotty4Life]

Ok, I found that.
The keys were REG_SZ, values x:632 y:0
Tried to fiddle those numbers up and down a little bit, but log file from tokentool still has that same window position line.

[Phergus]

That probably means it's somewhere else. TT 2.0 is a new build using JavaFX and that may be enough to move those prefs somewhere else. I'll poke around.

[Phergus]

Try this one:
Computer\HKEY_CURRENT_USER\Software\JavaSoft\Prefs\net\rptools\tokentool\client

In particular window/Main_preferences

[Shotty4Life]

Yup, that was it.
Found two registry keys (window_x and window_y) whit a whooping value of -32000
Set both to 0 and tokentool appeared at the corner of my screen as if nothing was ever wrong.

Thanks a ton.
... Note to self: Write down the location of those registries in case this happens again.

[Phergus]

Glad that fixed it. Now that the info is posted here hopefully the next person will be able to find it.

[JamzTheMan]

FYI In Windows, you can press Windows key + left/right arrow to force an application to the next monitor.

Also, TokenTool 2.1 has a "reset" menu option than will 0 out the coordinates and screen size (resets all saved preferences) and can be accessed via a shortcut key.

[Azhrei]

I saw you closed this, but I don't see a resolution to the window geometry being set to negative values. Is that covered somewhere else? Or is it something that Java or JavaFX or Windows does that you don't have control over? Just curious...