[Android] Stereo Packing setup doesnt works for Meta Quest 3 devices

[Netbul4]

Unity version

6000.3.9f1

Unity editor platform

Windows

AVPro Video edition

Ultra

AVPro Video version

3.3.6

Device hardware

Meta Quest 3

Which Android OS version are you using?

14

Unity Graphics API

Vulkan

Video API

MediaPlayer

Texture format

BGRA

Audio output

System Direct

Any other Media Player component configuration required to reproduce the issue.

Already applied all necessary components. Even the Update Multi-pass stereo component for camera.

Which output component(s) are you using?

Apply to Mesh

Any other component configuration required to reproduce the issue.

Only test by downloading a 360 video via UnityWebRequest (Left-Right or Top-Bottom). Build an apk, and test it

The issue

I'm working on an app that downloads so many 360 videos, after download the binary, I check in the json, that contains the API response (a custom one, with its own properties) if the video is a stereo one, and if thats the case, we check if the video its Left-Right or Top-Bottom. Then, I apply the custom MediaHint properties to my MediaPlayer, but doesnt work. It's like always load the video in monoscopic. I already created a custom script added to an UI with some buttons that reloads the media using all types of stereo modes, but nothing seems to work. In the Unity editor works fine, but, in my meta quest 3 device not.

I will link an image of how I see the video in quest 3, and how I see it in the unity editor.

I have a deadline so I hope to get a quick response.

Thanks in advance.

META QUEST 3

UNITY EDITOR (WINDOWS)

Media information

It happens in all 360 stereo videos.

Logcat output

[Chris-RH]

Are you able to send us a video that you are having issues with please? Email to unitysupport@renderheads.com

[Netbul4]

Already sent two videos. Thanks

[MorrisRH]

Issue is with the MediaPlayer API which doesn't support reading stereo track information and was defaulting to monoscopic instead of unknown preventing the fallback media hints from being applied.

A fix will make it into the next release but for now I would suggest switching to using the ExoPlayer API.