[QUESTION] All conversations says "No messages yet"

[Eiken]

Your Rocket.Chat.Android version: 2.0.0
Mobile device model and OS version: Moto G5S, 7.1.1

It appears the app never loads any conversations for all the channels. This also makes "Sort by activity" not work which I think is dependent on whatever has been fed into there.

[samsimpson1]

Also getting this on a OnePlus 3T on Android 8.0 and an Essential Phone on Android 8.1

[iprok]

Fully confirm this. Also on Samsung Galaxy S8 and LG g6 (Android 7.0)

[wagesj45]

I believe this is related: the app continuously tries to reconnect.
recording.zip

[rafaelks]

@Eiken @TopHattedCat @iprok @wagesj45 Sorry for the late response. This is related to a setting that's disabled on your servers. Here's a screenshot of it:

You can access it from:

Administration > General

Once you enable it, all conversations after that will have an updated "last message" object inside of it, then you'll be able to see on the Android application. 👍

[rafaelks]

@antgel @dimm0 Mentioning you guys also here, because you've reacted to the issue.

[antgel]

@rafaelks Interesting, thanks. I changed the setting, no difference yet. Perhaps it will only start to save "last messages" from here on in. Also, I don't remember changing it from the default, but apparently I did. 🤷‍♂️

[Eiken]

@rafaelks Works when enabled.
Will the default setting change in the server application?

[der-eismann]

I guess false is the default setting... should probably be changed in a feature server release.