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Description
Description:
A livechat manager would like to respond to a livechat if the designated agent has not answered in time (or for whatever reason), but currently nothing happens.
Server Setup Information:
- Version of Rocket.Chat Server: 0.62
- Operating System: Any
- Deployment Method(snap/docker/tar/etc): Any
- Number of Running Instances: 1
- DB Replicaset Oplog: yes
Steps to Reproduce:
- As a visitor, start a livechat
- As a manager go to
Livechat > Current livechatand pick up the one created before - As a manager try to send a message
Expected behavior:
The message should be sent and the visitor should see it.
Actual behavior:
Nothing happens on either manager and visitor side, and an error appear on server's log.
Relevant logs:
I20180306-10:10:06.642(-3)? Exception while invoking method 'sendMessage' TypeError: Cannot read property 'blocker' of undefined
I20180306-10:10:06.661(-3)? at MethodInvocation.sendMessage (/Users/diegosampaio/dev/Rocket.Chat/.meteor/local/build/programs/server/packages/rocketchat_lib.js:15632:62)
I20180306-10:10:06.662(-3)? at MethodInvocation.methodsMap.(anonymous function) (/Users/diegosampaio/dev/Rocket.Chat/.meteor/local/build/programs/server/packages/rocketchat_lib.js:2158:28)
I20180306-10:10:06.662(-3)? at MethodInvocation.methodMap.(anonymous function) (packages/rocketchat_monitoring.js:2731:30)
I20180306-10:10:06.662(-3)? at maybeAuditArgumentChecks (/Users/diegosampaio/dev/Rocket.Chat/.meteor/local/build/programs/server/packages/ddp-server.js:1877:12)
I20180306-10:10:06.662(-3)? at DDP._CurrentMethodInvocation.withValue (/Users/diegosampaio/dev/Rocket.Chat/.meteor/local/build/programs/server/packages/ddp-server.js:902:126)
I20180306-10:10:06.663(-3)? at Meteor.EnvironmentVariable.EVp.withValue (packages/meteor.js:1186:15)
I20180306-10:10:06.663(-3)? at DDPServer._CurrentWriteFence.withValue (/Users/diegosampaio/dev/Rocket.Chat/.meteor/local/build/programs/server/packages/ddp-server.js:902:98)
I20180306-10:10:06.663(-3)? at Meteor.EnvironmentVariable.EVp.withValue (packages/meteor.js:1186:15)
I20180306-10:10:06.663(-3)? at Promise (/Users/diegosampaio/dev/Rocket.Chat/.meteor/local/build/programs/server/packages/ddp-server.js:902:46)
I20180306-10:10:06.663(-3)? at new Promise (<anonymous>:null:null)
I20180306-10:10:06.663(-3)? at Session.method (/Users/diegosampaio/dev/Rocket.Chat/.meteor/local/build/programs/server/packages/ddp-server.js:875:23)
I20180306-10:10:06.663(-3)? at /Users/diegosampaio/dev/Rocket.Chat/.meteor/local/build/programs/server/packages/ddp-server.js:754:85
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