HipChat Cloud import fails (rooms -> channels) #8474
Description
Description:
Importing a HipChat (Cloud, not Enterprise) export file fails. Debug shows that the HipChat rooms have not been parsed (users and messages may be OK).
Server Setup Information:
- Version of Rocket.Chat Server: 0.58.4
- Operating System: Linux 64 bit (Ubuntu 16.04)
- Deployment Method(snap/docker/tar/etc): snap
- Number of Running Instances: 1
- Node Version: 4.8.4
Steps to Reproduce:
- Generate an export file from a HipChat Cloud group.
- In Rocket.chat, go to Administration > Import and hit the HipChat button (not HipChat Enterprise).
- Hit the 'Choose File...' button and select the HipChat export file for upload.
Expected behavior:
Import to succeed, with users and channels created, and channels populated with messages.
Actual behavior:
Error message on screen: "The file uploaded isn't a valid HipChat export file".
Logs show that the users and messages appear to have been parsed successfully, but no channels ("rooms" in HipChat terms) have been parsed.
Relevant logs:
Server log (debug level):
[34mI20171013-14:20:42.330(11) [34mHipChat Importer ➔ debug Uploaded file information is: { ext: 'zip', mime: 'application/zip' }
[34mI20171013-14:20:42.332(11) [34mHipChat Importer ➔ debug Expected file type is: application/zip
[34mI20171013-14:20:42.335(11) [34mHipChat Importer ➔ debug HipChat is now at importer_preparing_started.
[34mI20171013-14:20:43.826(11) [34mHipChat Importer ➔ debug HipChat is now at importer_preparing_channels.
[34mI20171013-14:20:45.218(11) [34mHipChat Importer ➔ debug HipChat is now at importer_preparing_users.
[34mI20171013-14:20:45.245(11) [34mHipChat Importer ➔ debug HipChat is now at importer_preparing_messages.
[34mI20171013-14:21:07.739(11) [35mHipChat Importer ➔ warn The loaded users count 59, the loaded channels 0, and the loaded messages 56035
[34mI20171013-14:21:07.745(11) [34mHipChat Importer ➔ debug HipChat is now at importer_import_failed.