fix: Allow queue to fix inquiry status when processing items

[KevLehman]

Proposed changes (including videos or screenshots)

Issue(s)

CORE-200

Steps to test or reproduce

Further comments

Introduce a new step to the queue worker: when an inquiry that's on an improper status is selected for processing, queue worker will first check its status and will attempt to fix it.
For example, if an inquiry points to a closed room, there's no point in processing, system will now remove the inquiry
If an inquiry is already taken, the inquiry will be updated to reflect the new status and clean the queue.

This prevents issues where the queue worker attempted to process an inquiry forever because it was in an improper state.

[changeset-bot]

🦋 Changeset detected

Latest commit: c943ae5

The changes in this PR will be included in the next version bump.

This PR includes changesets to release 31 packages

Name	Type
@rocket.chat/meteor	Patch
@rocket.chat/core-typings	Patch
@rocket.chat/rest-typings	Patch
@rocket.chat/apps	Patch
@rocket.chat/core-services	Patch
@rocket.chat/cron	Patch
@rocket.chat/gazzodown	Patch
@rocket.chat/livechat	Patch
@rocket.chat/model-typings	Patch
@rocket.chat/ui-contexts	Patch
@rocket.chat/account-service	Patch
@rocket.chat/authorization-service	Patch
@rocket.chat/ddp-streamer	Patch
@rocket.chat/omnichannel-transcript	Patch
@rocket.chat/presence-service	Patch
@rocket.chat/queue-worker	Patch
@rocket.chat/stream-hub-service	Patch
@rocket.chat/api-client	Patch
@rocket.chat/license	Patch
@rocket.chat/omnichannel-services	Patch
@rocket.chat/pdf-worker	Patch
@rocket.chat/presence	Patch
rocketchat-services	Patch
@rocket.chat/ddp-client	Patch
@rocket.chat/fuselage-ui-kit	Patch
@rocket.chat/models	Patch
@rocket.chat/ui-client	Patch
@rocket.chat/ui-video-conf	Patch
@rocket.chat/uikit-playground	Patch
@rocket.chat/web-ui-registration	Patch
@rocket.chat/instance-status	Patch

Not sure what this means? Click here to learn what changesets are.

Click here if you're a maintainer who wants to add another changeset to this PR

[codecov]

Codecov Report

Attention: Patch coverage is 84.21053% with 6 lines in your changes are missing coverage. Please review.

Project coverage is 54.70%. Comparing base (5e1b782) to head (c943ae5).

Additional details and impacted files

@@             Coverage Diff             @@
##           develop   #31998      +/-   ##
===========================================
+ Coverage    54.65%   54.70%   +0.04%     
===========================================
  Files         2298     2294       -4     
  Lines        50638    50653      +15     
  Branches     10325    10347      +22     
===========================================
+ Hits         27677    27708      +31     
+ Misses       20470    20452      -18     
- Partials      2491     2493       +2     

Flag	Coverage Δ
e2e	53.71% <ø> (-0.05%)	⬇️
e2e-api	40.07% <52.17%> (-0.01%)	⬇️
unit	75.74% <100.00%> (+0.18%)	⬆️

Flags with carried forward coverage won't be shown. Click here to find out more.