Customer Support Management Library

This is a Java-based customer support management library designed for database interactions and data transfer.

Usage

This project is designed to be integrated as a library in the customer_support_mgmt_gui project. It handles all backend operations such as database connections and data management.

Design Patterns

• Singleton: Used for managing the database connection.
• DAO (Data Access Object): Applies to all database interaction methods.
• DTO (Data Transfer Object): Used for passing data between different layers of the application.

License

This project is licensed under the MIT License.