Starting Agent when UHK is connected only via Bluetooth gives very weird info

[mhantsch]

This is very misleading information. I think Agent should instead say something like "It seems your UHK is connected via Bluetooth. To use Agent, please connect it via USB."

[mondalaci]

When my UHK 80 is connected via Bluetooth, I get the following, which is similarly misleading:

• Agent should ignore Bluetooth devices until the firmware and Agent supports the device protocol via Bluetooth.
• Regarding the UHK 80, Agent must mention that it must be connected via the right USB port, even when it's connected via the left USB port.
• When no device is detected and the dongle is connected, Agent should mention that it's not working via the dongle yet.
• When seemingly no device is connected, Agent should mention that a dongle or BLE connection may be active, which prevents the right USB ports from being useable with the Agent.

[ert78gb]

The Bluetooth simulate the keyboard as USB device this is why Agent could recognise the keyboard.
Currently, the only difference is the serialNumber field of hidraw descriptor is empty when BLE exposes the USB descriptor.
I can't differentiate the usb cable and bluetooth case easily. I don't know currently how to solve it on all OS. I have a felling it will be a huge hack and not worth the effort. Especially long term we would like to fully support the bluetooth

[rogermeletta]

So for me, it says this when it is only connected via Bluetooth.

[mondalaci]

@rogermeletta Yes, we know. We'll fix this issue. In the meantime, please use Agent with your UHK 80 connected via its right USB port.

[rogermeletta]

@mondalaci Exactly, it worked fine via USB (just needed to disable Bluetooth and disconnect the dongle first). I just wanted to add the screenshot for your reference/awareness.

[rpnfan]

To make the reports complete. Agent is also not possible to find the keyboard when the USB-stick is connected.

[mondalaci]

Yes, I know. I updated the bullet points earlier today, based on which the relevant Agent screen will be updated.