Support
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Home – Wiki landing page and roadmap overview -
Wiki-Index – Full index of documentation pages
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Bug-Reporting – How to file clear, actionable bug reports -
Support – You are here
- Overview
- Where support happens
- When to use Discussions
- When to open an issue
- Information that helps us help you
- Related pages
This page explains how to get help, ask questions, and work with us to resolve problems.
- Most player support and Q&A happens in our public Discussions.
- Use Issues for specific, reproducible problems.
Use Discussions when you:
- Need help troubleshooting but are not yet sure it is a bug.
- Want to ask questions about features, platforms, or settings.
- Have feedback or suggestions you would like to talk through.
For more detail on how we organize community conversations, see Community-and-Discussions.
Open an Issue when you have a clear, focused problem:
- A repeatable gameplay or UI bug.
- A crash or hard freeze.
- A multiplayer connectivity problem.
- Significant performance problems that remain after basic tuning.
See Bug-Reporting for more detail on what to include.
For any support request, it helps if you share:
- Platform (Windows, Linux, macOS, Android, iOS, Steam Deck, or other).
- Game version or build number.
- A short description of the issue.
- Any troubleshooting steps you already tried.
Avoid sharing personal data, account details, or secrets in public posts.
Tags: documentation, support, discussions