ZendeskAPI

This module is designed to make it easier to use the Zendesk API in your PowerShell scripts.

Basics

You can install this module from the PowerShell Gallery and use example below to get started. This script will create Windows 10 toast notifications for any Zendesk tickets assigned to you the past 30 days.

begin {

  # Load Modules
  Import-Module ZendeskAPI -Force
  Import-Module BurntToast -Force

  # Specify Kaseya API Parameters
  $params = @{
    Domain  =  'Enter your Zendesk domain'
    Email   =  'Enter your Email Address'
    Key     =  'Enter your API Key'
  }

  # Set Module API Parameters
  Set-ZendeskApiParameters @params

  # Remove Local API Parameters 
  Remove-Variable params -Force

}

process {

  # Put your code here
  ForEach ($activity in Get-ZendeskTicketActivities | Where-Object {$_.verb -eq 'tickets.assignment'})
  {
    $Title = $activity.title
    $TicketUrl = "https://$Domain.zendesk.com/agent/tickets/" + $activity.target.ticket.id
    $Button = New-BTButton -Content 'Open Ticket' -Arguments $TicketUrl
    New-BurntToastNotification -Text $Title -Button $Button
  } 
}

end {

  # Remove API Parameters
  Remove-ZendeskApiParameters
}

Zendesk API

You'll find more information how to use the Zendesk API and create your API key at https://developer.zendesk.com/documentation/api-basics/

Release notes

Version 1.1

• Added Set-ZendeskApiParameters
• Added Remove-ZendeskApiParameters
• Added New-ZendeskApiRequest
• Added Get-ZendeskTickets
• Added Get-ZendeskTicketActivies