EDU-1814-Adds-billing-alert-copy by franrob-projects · Pull Request #2553 · ably/docs

franrob-projects · 2025-04-22T16:28:40Z

This PR:

Updates docs to include information about billing alerts.
The only updates were made to /docs/pricing/billing.

https://ably.atlassian.net/browse/EDU-1814

coderabbitai · 2025-04-22T16:28:46Z

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matt423 · 2025-04-23T08:42:16Z

content/pricing/billing.textile

+* Go to the *Account* menu in the top navigation bar.
+* Select *Billing*.
+* Scroll down to the *Billing alerts* section.


We do have the route https://ably.com/accounts/any/package#billing-alerts-section available to simplify these steps

Perfect for reducing these.

I tested this URL: https://ably-dev.com/accounts/any/package#billing-alerts-section, and it worked... but only for ably-dev.com. Direct links to the dashboard are the approach we should aim for.

However, I noticed the dashboard copy doesn’t include ID tags, so I had to rely on the URL you shared, @matt423. How did you create this? I’ve updated it to just ably-dev.com. That said, I haven’t been able to test it yet, as I don’t have access to an active Standard or Pro account. So lastly, @matt423, can you help me check this link? Thanks :)

The URL will work for ably.com too, so we can link to it confidently. It follows the convention of other any URL's which uses the last account accessed

matt423 · 2025-04-23T08:44:49Z

content/pricing/billing.textile

+* Go to the *Account* menu in the top navigation bar.
+* Select *Billing*.
+* Scroll down to the *Billing alerts* section.
+* In the *Create new alert* section, enter the email address where you want to receive the alert. You can select from the dropdown if an address is already listed.


They can't enter any additional email addresses but have to select from the dropdown. The choices will be

As Owner

Themselves

Billing users

As a billing user

Themselves

matt423 · 2025-04-23T08:45:27Z

content/pricing/billing.textile

+* Select *Billing*.
+* Scroll down to the *Billing alerts* section.
+* In the *Create new alert* section, enter the email address where you want to receive the alert. You can select from the dropdown if an address is already listed.
+* In the *Amount* field, enter a value greater than your base package fee (of $29.00). This amount should reflect the threshold at which you'd like to receive a notification.


value greater than your base package fee (of $29.00)

This isn't applicable for Pro where the base fee is higher.

m-hulbert · 2025-04-23T15:40:08Z

content/pricing/billing.textile

+
+h2(#alerts). Billing alerts
+
+Billing alerts notify you by email when your monthly spending exceeds a set amount on the accounts where you have paid "packages":/docs/pricing#packages (standard or pro). This feature helps you monitor costs and avoid unexpected charges.


Suggested change

Billing alerts notify you by email when your monthly spending exceeds a set amount on the accounts where you have paid "packages":/docs/pricing#packages (standard or pro). This feature helps you monitor costs and avoid unexpected charges.

Billing alerts notify you by email when your monthly spending exceeds a set amount if you're on a Standard or Pro package. This feature helps you monitor costs and avoid unexpected charges.

There's a few too many references to multiple accounts here, which is rare for most users.

m-hulbert · 2025-04-23T15:40:31Z

content/pricing/billing.textile

+* Go to the *Account* menu in the top navigation bar.
+* Select *Billing*.
+* Scroll down to the *Billing alerts* section.


Perfect for reducing these.

matt423 · 2025-05-01T09:32:10Z

content/pricing/billing.textile

+
+* Log in to your Ably "account.":https://ably.com/login
+* In the "Create new alert":https://ably.com/accounts/any/package#billing-alerts-section section, select the email address from the dropdown list where you want to receive the alert. The available choices depend on your "user role":/docs/account/users#roles.
+** If you are an owner: Yourself any users associated with the account.


Suggested change

** If you are an owner: Yourself any users associated with the account.

** If you are an owner: Yourself and billing users associated with the account.

done 👉 ea77df6

matt423 · 2025-05-01T09:32:38Z

content/pricing/billing.textile

+* Log in to your Ably "account.":https://ably.com/login
+* In the "Create new alert":https://ably.com/accounts/any/package#billing-alerts-section section, select the email address from the dropdown list where you want to receive the alert. The available choices depend on your "user role":/docs/account/users#roles.
+** If you are an owner: Yourself any users associated with the account.
+** If you are not an owner: Yourself only.


Suggested change

** If you are not an owner: Yourself only.

** If you are a user with a billing role: Yourself only.

done 👉 ea77df6

franrob-projects requested review from m-hulbert and matt423 April 22, 2025 16:28

ably-ci temporarily deployed to ably-docs-edu-1814-bill-wsoioh April 22, 2025 16:28 Inactive

matt423 reviewed Apr 23, 2025

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m-hulbert reviewed Apr 23, 2025

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franrob-projects force-pushed the EDU-1814-Billing-alerts branch from 58d1520 to 61b739b Compare April 29, 2025 13:33

franrob-projects marked this pull request as ready for review April 29, 2025 13:34

franrob-projects temporarily deployed to ably-docs-edu-1814-bill-qzkph0 April 29, 2025 13:37 Inactive

franrob-projects requested review from m-hulbert and matt423 April 29, 2025 13:44

franrob-projects temporarily deployed to ably-docs-edu-1814-bill-qzkph0 April 29, 2025 15:27 Inactive

EDU-1814-Adds-billing-alert-copy

c868da8

franrob-projects force-pushed the EDU-1814-Billing-alerts branch from 8e30801 to c868da8 Compare April 29, 2025 15:32

franrob-projects temporarily deployed to ably-docs-edu-1814-bill-qzkph0 April 29, 2025 15:32 Inactive

matt423 reviewed May 1, 2025

View reviewed changes

fixup! EDU-1814-Adds-billing-alert-copy

ea77df6

franrob-projects temporarily deployed to ably-docs-edu-1814-bill-qzkph0 May 1, 2025 12:29 Inactive

franrob-projects requested a review from matt423 May 1, 2025 12:30

matt423 approved these changes May 2, 2025

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m-hulbert approved these changes May 6, 2025

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Merge branch 'main' into EDU-1814-Billing-alerts

132009e

franrob-projects merged commit 347d34b into main May 7, 2025
6 checks passed

franrob-projects deleted the EDU-1814-Billing-alerts branch May 7, 2025 13:03


		h2(#alerts). Billing alerts

		Billing alerts notify you by email when your monthly spending exceeds a set amount on the accounts where you have paid "packages":/docs/pricing#packages (standard or pro). This feature helps you monitor costs and avoid unexpected charges.

	** If you are an owner: Yourself any users associated with the account.
	** If you are an owner: Yourself and billing users associated with the account.

	** If you are not an owner: Yourself only.
	** If you are a user with a billing role: Yourself only.

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franrob-projects commented Apr 22, 2025

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