Skip to content

Is Intercom API version 1.0 compatible with Intercom-dotnet SDK 2.1.1 #181

@danielwagener

Description

@danielwagener

Here is the error we get:
Field Value @ingestionTime 1684822737054 @log 176772329757:/neptune/recruiter @logStream i-059a5b45e78383eae/192.168.102.69 @message { "message": "Exception of type 'Intercom.Exceptions.ApiException' was thrown.", "hashcode": 439432027, "source": "Library", "stackTrace": " at Intercom.Core.Client.Post[T](T body, Dictionary2 headers, Dictionary2 parameters, String resource)\r\n at Intercom.Clients.EventsClient.Create(Event event)\r\n at Graylink.Neptune.RecruiterPortal.BasePage.SendIntercomEvent(String eventName, Dictionary2 data) in C:\Workspaces\BitBucket\Neptune\neptune-.net\RecruiterPortal\Classes\BasePage.cs:line 509\r\n",
"link": null,
"file": null,
"line": "0",
"errornot_found": "User Not Found",
"statusDescription": "Not Found",
"responseBody": "{"type":"error.list","request_id":"004h01uqo3s6ait1fi20","errors":[{"code":"not_found","message":"User Not Found"}]}",
"tenantId": "telkom",
"host": "192.168.102.69",
"type": "DotNetException"
}
@timestamp
1684822737023
errornot_found
User Not Found
hashcode
439432027
host
192.168.102.69
line
0
message
Exception of type 'Intercom.Exceptions.ApiException' was thrown.
responseBody
{"type":"error.list","request_id":"004h01uqo3s6ait1fi20","errors":[{"code":"not_found","message":"User Not Found"}]}
source
Library
stackTrace
at Intercom.Core.Client.Post[T](T body, Dictionary2 headers, Dictionary2 parameters, String resource)
at Intercom.Clients.EventsClient.Create(Event event)
at Graylink.Neptune.RecruiterPortal.BasePage.SendIntercomEvent(String eventName, Dictionary2 data) in C:\Workspaces\BitBucket\Neptune\neptune-.net\RecruiterPortal\Classes\BasePage.cs:line 509 statusDescription Not Found tenantId telkom type DotNetException

Here is the code we use:
`string accessToken = WebsiteContext.GetConfigurationFieldValue(WebsiteClass.WebsiteConfigurationFieldEnum.IntercomAccessToken);

        if (string.IsNullOrWhiteSpace(accessToken) == false)
        {
            try
            {



                Intercom.Clients.EventsClient eventsclient = new Intercom.Clients.EventsClient(new Intercom.Core.Authentication(accessToken));



                Intercom.Data.Event newEvent = new Intercom.Data.Event();
                newEvent.created_at = (long)(DateTime.Now.Subtract(new DateTime(1970, 1, 1)).TotalSeconds);



                if (SecurityContext.LoggedIn)
                {
                    newEvent.user_id = SecurityContext.LoggedInUser.Email;
                    newEvent.email = SecurityContext.LoggedInUser.Email;
                }



                newEvent.event_name = eventName;



                if (data != null)
                {
                    Intercom.Data.Metadata eventData = new Intercom.Data.Metadata();
                    eventData.Add(data);
                    newEvent.metadata = eventData;
                }



                eventsclient.Create(newEvent);
            }
            catch (Intercom.Exceptions.ApiException apiEx)
            {
                Dictionary<string, string> errors = new Dictionary<string, string>();



                foreach (Intercom.Data.Error err in apiEx.ApiErrors.errors)
                {
                    errors.Add("error" + err.code, err.message);
                }



                errors.Add("statusDescription", apiEx.StatusDescription);
                errors.Add("responseBody", apiEx.ApiResponseBody);



                SecurityContext.Connection.ActiveDatabase.LogException(
                        apiEx,
                        errors
                        );
            }
            catch (Exception ex)
            {
                SecurityContext.Connection.ActiveDatabase.LogException(
                        ex,
                        new Dictionary<string, string>() { { "url", HttpContext.Current.Request.RawUrl } }
                        );
            }
        }`

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions