This project use data visualization, machine learning and NLP to analysis customer behaviour of one online toys store.
- Data Clean.ipynb
- Order Distribution.ipynb: Visualize the order distribution with time(hours, day, month, year), location. Analyse items performance and find top 10 sold items.
- Sales Map.R: Using leaflet create a map indicating the orders frequency vs. locations.

- Conversion Rate Analysis.ipynb: Compare Store performance with industry average performance and top 10 store performance. Propose methods to Increase Conversion Rate.
- Customer Churn.ipynb: Using logistic regression to predict the probability of customer return rate in a 30 day period.
- NLP on OrderNote.ipynb: Apply simple NLP on OrderNote to analyze th return reason, also bulid a wordcloud.
- Market Basket Analysis.ipynb: Apply Market basket analysis with Apriori algorithm to uncover associations between items, look for combinations that occur together frequently and then provide information about purchase behavior.