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Capstone-Project

This project use data visualization, machine learning and NLP to analysis customer behaviour of one online toys store.

Files

  • Data Clean.ipynb
  • Order Distribution.ipynb: Visualize the order distribution with time(hours, day, month, year), location. Analyse items performance and find top 10 sold items.
  • Sales Map.R: Using leaflet create a map indicating the orders frequency vs. locations. map
  • Conversion Rate Analysis.ipynb: Compare Store performance with industry average performance and top 10 store performance. Propose methods to Increase Conversion Rate.
  • Customer Churn.ipynb: Using logistic regression to predict the probability of customer return rate in a 30 day period.
  • NLP on OrderNote.ipynb: Apply simple NLP on OrderNote to analyze th return reason, also bulid a wordcloud.
  • Market Basket Analysis.ipynb: Apply Market basket analysis with Apriori algorithm to uncover associations between items, look for combinations that occur together frequently and then provide information about purchase behavior.

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Shopping website customer behavior analysis

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