[bug]: Intake issue's title is randomly overwritten by other issue's title

[moigagoo]

Is there an existing issue for this?

• I have searched the existing issues

Current behavior

Our Intake issues' titles are randomly replaced with other issues' titles. Not only is this extremely annoying, but also leads to data loss as we're losing the original titles forever.

Steps to reproduce

1. Create a bunch of issues in Intake.
2. Create a new one.

Environment

Production

Browser

None

Variant

Cloud

Version

Latest

[pushya22]

Hi @moigagoo Thank you for reporting this issue. However, we are currently unable to recreate it on our end. We are continuing to investigate further, and it would be extremely helpful if you could share additional evidence, such as a screen recording.

[moigagoo]

@pushya22 it's extremely hard to reproduce consistently because it just happens from time to time. Like, an old issue would get updated out of the blue with another issue's title.

It feels like it could be related to another bug I reported earlier, the one regarding comments.

[moigagoo]

This just happened again but this time one issue's description overwrote another one's description. The original description was lost :-(

This is such a destructive bug.

[pushya22]

@moigagoo This is definitely concerning, we will look into this more seriously and resolve it at the earliest.

[lngsx]

This happened to me too, many times. I thought it was my fault at first.

I can't reproduce it either, but it mostly happens just after I accept the intake issue to the project. One of the remaining intakes was replaced with content from the one that got accepted.

[moigagoo]

@pushya22 I think I know how to reproduce this.

The bug is caused by the fact that you catch keypresses on the page incorrectly. While I'm editing the issue text, I move my cursor with UP and DOWN arrows. By these keypresses are also caught and handled as MOVE UP and MOVE DOWN in the issue list.

So, if you press UP or DOWN while editing an issue, you'll switch to another issue, and the issue body will be replaced.

[pushya22]

@moigagoo this is really helpful we will fix it.

[pushya22]

@moigagoo Thank you for reporting the issue and sharing the reproduction steps. It has now been resolved.

[moigagoo]

@pushya22 when will it be deployed?

[pushya22]

Hi @moigagoo this is already deployed to cloud. Please hard refresh if issue still persists.