Premium request usage data reports oddly from intellij plugin when viewed from Github APIs

[Wolfe1]

Feedback source

Internal Enterprise Feedback

GitHub Copilot plugin version

1.5.65-243

JetBrains IDE and version

253.30387.85

Platform

No response

Steps to reproduce

1. Have users make premium requests in intellij github copilot plugin
2. Run github daily usage api (https://api.github.com/orgs/ORG_NAME/copilot/metrics/reports/users-1-day?day=2026-02-18) the day after to grab latest logs
3. See that user's premium request usage will not match actual, often user_initiated_interaction_count will be 0

Logs (optional)

No response

Expected behavior

Premium request count would match actual usage when using intellij github copilot plugin

Actual behavior

Premium request count is often 0 or far less than expected when the intellij github copilot plugin is used.

Additional information

Not really sure where to log this but its an inconsistency I have been seeing with https://docs.github.com/en/enterprise-cloud@latest/rest/copilot/copilot-usage-metrics?apiVersion=2022-11-28#get-copilot-organization-usage-metrics-for-a-specific-day so I am not sure if this is a bug with the API or the way data is being collected from the plugin.

Users that primarily use intellij as their copilot IDE have very low premium request usage numbers when in reality they have used many requests. Example users data over a month in a summary:

Interactions for most days (using just intellij) are almost nothing even though the user is using premium requests through agents.

[smile37773]

@Wolfe1 Thank you for reporting this. I have raising the issue to service team, will let me know if we have any updated.

[Wolfe1]

That you for the quick response @smile37773 / @hangwan97

Do we know if this is related to the plugin or to an underlying service used by the usage apis? Outside of the intellij issue I also see that premium request usage from the copilot cli and github copilot reviews also never report in this usage either. A user can run 100% on the cli and they won't show up in the usage reports.