Skip to content

Crasher after giving permission to storage #4229

@dvaerum

Description

@dvaerum

Note: It is only on my Pixel 3 the NextCloud app does not work everything work on my Nexus 5X

Steps to reproduce

  1. Uninstall the Nextcloud (Dev) app
  2. Installing Nextcloud (Dev) from F-Droid
  3. Login in to my NextCloud server
  4. Get prompt to allow access to storage
  5. the NextCloud app crasher and keeps doing so every time I start it

Expected behaviour

I expected it to show me the files on my server

Actual behaviour

After login in to my NextCloud instance, the NextCloud app crasher and keeps doing so every time I start it

Server configuration detail

Operating system: Linux 4.15.0-54-generic #58-Ubuntu SMP Mon Jun 24 10:55:24 UTC 2019 x86_64

Webserver: nginx/1.14.0 (fpm-fcgi)

Database: mysql 10.4.6

PHP version:

7.3.7
Modules loaded: Core, date, libxml, openssl, pcre, sqlite3, zlib, ctype, curl, dom, fileinfo, filter, ftp, hash, iconv, json, mbstring, SPL, PDO, session, posix, readline, Reflection, standard, SimpleXML, pdo_sqlite, Phar, tokenizer, xml, xmlreader, xmlwriter, mysqlnd, cgi-fcgi, apcu, exif, gd, imagick, intl, ldap, memcached, pcntl, pdo_mysql, pdo_pgsql, redis, sodium, zip, Zend OPcache

Nextcloud version: 15.0.10 - 15.0.10.0

Updated from an older Nextcloud/ownCloud or fresh install:

Where did you install Nextcloud from: https://hub.docker.com/_/nextcloud

Signing status

Array
(
)

List of activated apps
Enabled:
 - accessibility: 1.1.0
 - activity: 2.8.2
 - camerarawpreviews: 0.7.0
 - cloud_federation_api: 0.1.0
 - comments: 1.5.0
 - dav: 1.8.2
 - federatedfilesharing: 1.5.0
 - federation: 1.5.0
 - files: 1.10.0
 - files_external: 1.6.0
 - files_fulltextsearch: 1.2.8
 - files_markdown: 2.0.6
 - files_pdfviewer: 1.4.0
 - files_rightclick: 0.13.0
 - files_sharing: 1.7.0
 - files_texteditor: 2.7.0
 - files_trashbin: 1.5.0
 - files_versions: 1.8.0
 - files_videoplayer: 1.4.0
 - firstrunwizard: 2.4.0
 - fulltextsearch: 1.2.9
 - fulltextsearch_elasticsearch: 1.2.6
 - gallery: 18.2.0
 - group_everyone: 0.1.2
 - groupfolders: 3.0.2
 - issuetemplate: 0.5.0
 - logreader: 2.0.0
 - lookup_server_connector: 1.3.0
 - nextcloud_announcements: 1.4.0
 - notifications: 2.3.0
 - oauth2: 1.3.0
 - onlyoffice: 2.4.0
 - password_policy: 1.5.0
 - previewgenerator: 2.1.0
 - provisioning_api: 1.5.0
 - richdocuments: 3.3.13
 - serverinfo: 1.5.0
 - sharebymail: 1.5.0
 - support: 1.0.0
 - survey_client: 1.3.0
 - systemtags: 1.5.0
 - theming: 1.6.0
 - twofactor_backupcodes: 1.4.1
 - updatenotification: 1.5.0
 - workflowengine: 1.5.0
Disabled:
 - admin_audit
 - encryption
 - user_ldap

Configuration (config/config.php)
{
    "memcache.local": "\\OC\\Memcache\\APCu",
    "apps_paths": [
        {
            "path": "\/var\/www\/html\/apps",
            "url": "\/apps",
            "writable": false
        },
        {
            "path": "\/var\/www\/html\/custom_apps",
            "url": "\/custom_apps",
            "writable": true
        }
    ],
    "instanceid": "***REMOVED SENSITIVE VALUE***",
    "passwordsalt": "***REMOVED SENSITIVE VALUE***",
    "secret": "***REMOVED SENSITIVE VALUE***",
    "trusted_domains": [
        "nextcloud.best.aau.dk"
    ],
    "datadirectory": "***REMOVED SENSITIVE VALUE***",
    "dbtype": "mysql",
    "version": "15.0.10.0",
    "overwrite.cli.url": "https:\/\/nextcloud.best.aau.dk",
    "dbname": "***REMOVED SENSITIVE VALUE***",
    "dbhost": "***REMOVED SENSITIVE VALUE***",
    "dbport": "",
    "dbtableprefix": "",
    "mysql.utf8mb4": true,
    "dbuser": "***REMOVED SENSITIVE VALUE***",
    "dbpassword": "***REMOVED SENSITIVE VALUE***",
    "installed": true,
    "updater.release.channel": "production",
    "mail_from_address": "***REMOVED SENSITIVE VALUE***",
    "mail_smtpmode": "smtp",
    "mail_domain": "***REMOVED SENSITIVE VALUE***",
    "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
    "mail_smtpport": "25",
    "maintenance": false,
    "loglevel": 2
}

Are you using external storage, if yes which one: local

Are you using encryption: false

Are you using an external user-backend, if yes which one:

Client configuration

Browser: Firefox

Operating system: Linux

Logs

Web server error log
I am not sure what log you want here, just everything from nginx?
Nextcloud log
{"reqId":"ycHAlvEIhZoPaywByB6K","level":1,"time":"2019-07-12T17:38:57+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Repair::info: Repair info: 0 tag entries for deleted tags have been removed.","userAgent":"--","version":"15.0.8.1"}
{"reqId":"ycHAlvEIhZoPaywByB6K","level":1,"time":"2019-07-12T17:38:57+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Repair::info: Repair info: 0 tags with no entries have been removed.","userAgent":"--","version":"15.0.8.1"}
{"reqId":"ycHAlvEIhZoPaywByB6K","level":1,"time":"2019-07-12T17:38:57+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Repair::step: Repair step: Repair invalid shares","userAgent":"--","version":"15.0.8.1"}
{"reqId":"ycHAlvEIhZoPaywByB6K","level":1,"time":"2019-07-12T17:38:57+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Repair::step: Repair step: Remove shares of a users root folder","userAgent":"--","version":"15.0.8.1"}
{"reqId":"ycHAlvEIhZoPaywByB6K","level":1,"time":"2019-07-12T17:38:57+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Repair::step: Repair step: Move .step file of updater to backup location","userAgent":"--","version":"15.0.8.1"}
{"reqId":"ycHAlvEIhZoPaywByB6K","level":1,"time":"2019-07-12T17:38:57+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Repair::step: Repair step: Fix potential broken mount points","userAgent":"--","version":"15.0.8.1"}
{"reqId":"ycHAlvEIhZoPaywByB6K","level":1,"time":"2019-07-12T17:38:57+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Repair::info: Repair info: No mounts updated","userAgent":"--","version":"15.0.8.1"}
{"reqId":"ycHAlvEIhZoPaywByB6K","level":1,"time":"2019-07-12T17:38:57+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Repair::step: Repair step: Repair invalid paths in file cache","userAgent":"--","version":"15.0.8.1"}
{"reqId":"ycHAlvEIhZoPaywByB6K","level":1,"time":"2019-07-12T17:38:57+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Repair::step: Repair step: Add log rotate job","userAgent":"--","version":"15.0.8.1"}
{"reqId":"ycHAlvEIhZoPaywByB6K","level":1,"time":"2019-07-12T17:38:57+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Repair::step: Repair step: Clear frontend caches","userAgent":"--","version":"15.0.8.1"}
{"reqId":"ycHAlvEIhZoPaywByB6K","level":1,"time":"2019-07-12T17:38:57+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Repair::info: Repair info: Image cache cleared","userAgent":"--","version":"15.0.8.1"}
{"reqId":"ycHAlvEIhZoPaywByB6K","level":1,"time":"2019-07-12T17:38:59+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Repair::info: Repair info: SCSS cache cleared","userAgent":"--","version":"15.0.8.1"}
{"reqId":"ycHAlvEIhZoPaywByB6K","level":1,"time":"2019-07-12T17:39:00+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Repair::info: Repair info: JS cache cleared","userAgent":"--","version":"15.0.8.1"}
{"reqId":"ycHAlvEIhZoPaywByB6K","level":1,"time":"2019-07-12T17:39:00+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Repair::step: Repair step: Clear every generated avatar on major updates","userAgent":"--","version":"15.0.8.1"}
{"reqId":"ycHAlvEIhZoPaywByB6K","level":1,"time":"2019-07-12T17:39:00+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Repair::step: Repair step: Add preview background cleanup job","userAgent":"--","version":"15.0.8.1"}
{"reqId":"ycHAlvEIhZoPaywByB6K","level":1,"time":"2019-07-12T17:39:00+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Repair::step: Repair step: Queue a one-time job to cleanup old backups of the updater","userAgent":"--","version":"15.0.8.1"}
{"reqId":"ycHAlvEIhZoPaywByB6K","level":1,"time":"2019-07-12T17:39:00+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Repair::step: Repair step: Repair pending cron jobs","userAgent":"--","version":"15.0.8.1"}
{"reqId":"ycHAlvEIhZoPaywByB6K","level":1,"time":"2019-07-12T17:39:00+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Repair::info: Repair info: No need to repair pending cron jobs.","userAgent":"--","version":"15.0.8.1"}
{"reqId":"ycHAlvEIhZoPaywByB6K","level":1,"time":"2019-07-12T17:39:00+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Repair::step: Repair step: Extract the vcard uid and store it in the db","userAgent":"--","version":"15.0.8.1"}
{"reqId":"ycHAlvEIhZoPaywByB6K","level":1,"time":"2019-07-12T17:39:00+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Repair::step: Repair step: Remove potentially over exposing share links","userAgent":"--","version":"15.0.8.1"}
{"reqId":"ycHAlvEIhZoPaywByB6K","level":1,"time":"2019-07-12T17:39:00+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Repair::info: Repair info: No need to remove link shares.","userAgent":"--","version":"15.0.8.1"}
{"reqId":"ycHAlvEIhZoPaywByB6K","level":1,"time":"2019-07-12T17:39:00+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::startCheckCodeIntegrity: Starting code integrity check...","userAgent":"--","version":"15.0.8.1"}
{"reqId":"ycHAlvEIhZoPaywByB6K","level":1,"time":"2019-07-12T17:39:14+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::finishedCheckCodeIntegrity: Finished code integrity check","userAgent":"--","version":"15.0.8.1"}
{"reqId":"ycHAlvEIhZoPaywByB6K","level":1,"time":"2019-07-12T17:39:14+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::updateEnd: Update successful","userAgent":"--","version":"15.0.10.0"}
{"reqId":"ycHAlvEIhZoPaywByB6K","level":1,"time":"2019-07-12T17:39:14+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::maintenanceDisabled: Turned off maintenance mode","userAgent":"--","version":"15.0.10.0"}
{"reqId":"ycHAlvEIhZoPaywByB6K","level":1,"time":"2019-07-12T17:39:14+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::resetLogLevel: Reset log level to Warning(2)","userAgent":"--","version":"15.0.10.0"}
{"reqId":"9KTiubc5sggpG6wV5dYx","level":2,"time":"2019-07-13T18:59:50+00:00","remoteAddr":"10.16.2.1","user":"--","app":"fulltextsearch","method":"GET","url":"\/cron.php","message":"Exception while cronIndex: OCA\\FullTextSearch\\Exceptions\\RunnerAlreadyUpException - Index is already running","userAgent":"Lge Nexus 5X","version":"15.0.10.0"}
Browser log

Insert your browser log here, this could for example include:
No quite sure how to do this

Metadata

Metadata

Assignees

No one assigned

    Labels

    Type

    No type

    Projects

    No projects

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions