Update to 1.2.1 → An error occured during the request. Unable to proceed. Couldn't update app. #2582
Description
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Describe the bug
I just updated to Deck 1.2.1 on several NC 20 instances and on one NC 19 without any issues. However, on one instance I only get this message: "An error occured during the request. Unable to proceed. Couldn't update app."
Client details:
- Device/OS: Laptop running Arch Linux, up-to-date
- Browser: Firefox 83
Server details
Operating system:
Linux 3.10.0-1062.9.1.el7.x86_64 #1 SMP Fri Dec 6 15:49:49 UTC 2019 x86_64
Web server:
Apache (fpm-fcgi)
Database:
mysql 10.3.27
PHP version:
7.3.24
Modules loaded: Core, date, libxml, openssl, pcre, zlib, filter, hash, pcntl, Reflection, SPL, session, standard, cgi-fcgi, bcmath, ctype, curl, dom, mbstring, fileinfo, ftp, gd, gmp, iconv, intl, json, ldap, exif, mysqlnd, PDO, Phar, posix, SimpleXML, sqlite3, tokenizer, xml, xmlwriter, xsl, zip, mysqli, pdo_mysql, pdo_sqlite, wddx, xmlreader, Zend OPcache
Nextcloud version: (see Nextcloud admin page)
19.0.4 - 19.0.4.2
Where did you install Nextcloud from:
Service provider originally installed it, I updated it to 19
Signing status:
Array
(
)
No errors have been found.
List of activated apps:
Enabled:
- activity: 2.12.1
- apporder: 0.11.0
- bookmarks: 3.4.9
- bruteforcesettings: 2.0.1
- calendar: 2.0.4
- checksum: 0.4.5
- cloud_federation_api: 1.2.0
- comments: 1.9.0
- contacts: 3.4.2
- contactsinteraction: 1.0.0
- dav: 1.15.0
- deck: 1.2.0
- federatedfilesharing: 1.9.0
- federation: 1.9.0
- files: 1.14.0
- files_mindmap: 0.0.23
- files_pdfviewer: 1.8.0
- files_rightclick: 0.16.0
- files_sharing: 1.11.0
- files_trashbin: 1.9.0
- files_versions: 1.12.0
- files_videoplayer: 1.8.0
- forms: 2.0.4
- groupfolders: 7.1.1
- impersonate: 1.6.1
- issuetemplate: 0.7.0
- logreader: 2.4.0
- lookup_server_connector: 1.7.0
- mail: 1.4.1
- notes: 3.6.4
- notifications: 2.7.0
- oauth2: 1.7.0
- occweb: 0.0.7
- onlyoffice: 6.1.0
- password_policy: 1.9.1
- photos: 1.1.0
- polls: 1.5.7
- privacy: 1.3.0
- provisioning_api: 1.9.0
- ransomware_detection: 0.8.0
- ransomware_protection: 1.7.0
- serverinfo: 1.9.0
- settings: 1.1.0
- sharebymail: 1.9.0
- spreed: 9.0.6
- systemtags: 1.9.0
- tasks: 0.13.6
- text: 3.0.1
- theming: 1.10.0
- twofactor_admin: 3.0.0
- twofactor_backupcodes: 1.8.0
- twofactor_email: 1.0.1
- twofactor_nextcloud_notification: 2.3.0
- twofactor_totp: 5.0.0
- twofactor_u2f: 6.0.0
- updatenotification: 1.9.0
- viewer: 1.3.0
- workflowengine: 2.1.0
Disabled:
- accessibility
- admin_audit
- encryption
- files_external
- firstrunwizard
- nextcloud_announcements
- recommendations
- support
- survey_client
- user_ldap
Nextcloud configuration:
{
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"efdpo.owncube.com"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "19.0.4.2",
"overwrite.cli.url": "http:\/\/efdpo.owncube.com",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"default_language": "de",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_smtpmode": "smtp",
"mail_sendmailmode": "smtp",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtpauthtype": "PLAIN",
"mail_smtpauth": 1,
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "587",
"mail_smtpsecure": "tls",
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"maintenance": false,
"theme": "",
"loglevel": 2,
"skeletondirectory": "",
"app_install_overwrite": [
"occweb",
"checksum",
"onlyoffice",
"ransomware_detection",
"twofactor_email"
],
"mysql.utf8mb4": true,
"updater.release.channel": "stable"
}
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
unknown
Logs
Nextcloud log (data/nextcloud.log)
I can only access that via Web (/settings/admin/logging). That's what I see:
{"reqId":"X7WTLwnvH8nS0DoUt67xqAAAADo","level":3,"time":"2020-11-18T21:33:36+00:00","remoteAddr":"78.94.68.73","user":"admin","app":"core","method":"GET","url":"/index.php/settings/apps/update/deck","message":{"Exception":"GuzzleHttp\\Exception\\RequestException","Message":"cURL error 23: Failure writing output to destination (see https://curl.haxx.se/libcurl/c/libcurl-errors.html)","Code":200,"Trace":[{"file":"/home/pmlwxqlq/public_html/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php","line":155,"function":"createRejection","class":"GuzzleHttp\\Handler\\CurlFactory","type":"::","args":[{"sink":{"stream":{"__class__":"GuzzleHttp\\Psr7\\Stream"},"__class__":"GuzzleHttp\\Psr7\\LazyOpenStream"},"headers":["x-amz-id-2: ueJ8Eq9gtfm/jbbwBIdcWzkHrkCPREC1CYHEaJJ9LB9mAahVBpsQN/sNo3/dBnBjxwr/ew3xOPM=","x-amz-request-id: AF0CABBBBA7D234D","Date: Wed, 18 Nov 2020 21:33:36 GMT","Last-Modified: Wed, 18 Nov 2020 10:29:24 GMT","ETag: \"3abd4d18f6bdddc6a9c9659f75102b88\"","Content-Disposition: attachment; filename=deck.tar.gz","Accept-Ranges: bytes","Content-Type: application/octet-stream","Content-Length: 5046495","Server: AmazonS3"],"response":{"__class__":"GuzzleHttp\\Psr7\\Response"},"request":{"__class__":"GuzzleHttp\\Psr7\\Request"},"options":{"verify":"/home/pmlwxqlq/nextclouddata/files_external/rootcerts.crt","timeout":120,"synchronous":true,"handler":{"__class__":"GuzzleHttp\\HandlerStack"},"allow_redirects":{"max":5,"protocols":["http","https"],"strict":false,"referer":false,"track_redirects":false},"http_errors":true,"decode_content":true,"cookies":false,"idn_conversion":true,"sink":"/tmp/oc_tmp_ik9VNR-.tar.gz","__redirect_count":1},"errno":23,"onHeadersException":null,"__class__":"GuzzleHttp\\Handler\\EasyHandle"},{"errno":23,"error":"Failure writing output to destination","appconnect_time":0.282791,"url":"https://github-production-release-asset-2e65be.s3.amazonaws.com/79368515/4c2dd180-2991-11eb-81a0-afa6dcad90cc?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAIWNJYAX4CSVEH53A%2F20201118%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20201118T213329Z&X-Amz-Expires=300&X-Amz-Signature=bc7f5236a193b689ca7540249284767acbd7a6abb659b66e62a7e5597956def7&X-Amz-SignedHeaders=host&actor_id=0&key_id=0&repo_id=79368515&response-content-disposition=attachment%3B%20filename%3Ddeck.tar.gz&response-content-type=application%2Foctet-stream","content_type":"application/octet-stream","http_code":200,"header_size":430,"request_size":584,"filetime":-1,"ssl_verify_result":0,"redirect_count":0,"total_time":0.875038,"namelookup_time":0.001021,"connect_time":0.093024,"pretransfer_time":0.282833,"size_upload":0,"size_download":1251922,"speed_download":1430768,"speed_upload":0,"download_content_length":5046495,"upload_content_length":-1,"starttransfer_time":0.382798,"redirect_time":0,"redirect_url":"","primary_ip":"52.216.141.244","certinfo":[],"primary_port":443,"local_ip":"144.76.45.143","local_port":49454,"http_version":2,"protocol":2,"ssl_verifyresult":0,"scheme":"HTTPS","appconnect_time_us":282791,"connect_time_us":93024,"namelookup_time_us":1021,"pretransfer_time_us":282833,"redirect_time_us":0,"starttransfer_time_us":382798,"total_time_us":875038,"curl_version":"7.73.0"}]},{"file":"/home/pmlwxqlq/public_html/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php","line":105,"function":"finishError","class":"GuzzleHttp\\Handler\\CurlFactory","type":"::","args":[{"__class__":"GuzzleHttp\\Handler\\CurlHandler"},{"sink":{"stream":{"__class__":"GuzzleHttp\\Psr7\\Stream"},"__class__":"GuzzleHttp\\Psr7\\LazyOpenStream"},"headers":["x-amz-id-2: ueJ8Eq9gtfm/jbbwBIdcWzkHrkCPREC1CYHEaJJ9LB9mAahVBpsQN/sNo3/dBnBjxwr/ew3xOPM=","x-amz-request-id: AF0CABBBBA7D234D","Date: Wed, 18 Nov 2020 21:33:36 GMT","Last-Modified: Wed, 18 Nov 2020 10:29:24 GMT","ETag: \"3abd4d18f6bdddc6a9c9659f75102b88\"","Content-Disposition: attachment; filename=deck.tar.gz","Accept-Ranges: bytes","Content-Type: application/octet-stream","Content-Length: 5046495","Server: AmazonS3"],"response":{"__class__":"GuzzleHttp\\Psr7\\Response"},"request":{"__class__":"GuzzleHttp\\Psr7\\Request"},"options":{"verify":"/home/pmlwxqlq/nextclouddata/files_external/rootcerts.crt","timeout":120,"synchronous":true,"handler":{"__class__":"GuzzleHttp\\HandlerStack"},"allow_redirects":{"max":5,"protocols":["http","https"],"strict":false,"referer":false,"track_redirects":false},"http_errors":true,"decode_content":true,"cookies":false,"idn_conversion":true,"sink":"/tmp/oc_tmp_ik9VNR-.tar.gz","__redirect_count":1},"errno":23,"onHeadersException":null,"__class__":"GuzzleHttp\\Handler\\EasyHandle"},{"__class__":"GuzzleHttp\\Handler\\CurlFactory"}]},{"file":"/home/pmlwxqlq/public_html/3rdparty/guzzlehttp/guzzle/src/Handler/CurlHandler.php","line":43,"function":"finish","class":"GuzzleHttp\\Handler\\CurlFactory","type":"::","args":[{"__class__":"GuzzleHttp\\Handler\\CurlHandler"},{"sink":{"stream":{"__class__":"GuzzleHttp\\Psr7\\Stream"},"__class__":"GuzzleHttp\\Psr7\\LazyOpenStream"},"headers":["x-amz-id-2: ueJ8Eq9gtfm/jbbwBIdcWzkHrkCPREC1CYHEaJJ9LB9mAahVBpsQN/sNo3/dBnBjxwr/ew3xOPM=","x-amz-request-id: AF0CABBBBA7D234D","Date: Wed, 18 Nov 2020 21:33:36 GMT","Last-Modified: Wed, 18 Nov 2020 10:29:24 GMT","ETag: \"3abd4d18f6bdddc6a9c9659f75102b88\"","Content-Disposition: attachment; filename=deck.tar.gz","Accept-Ranges: bytes","Content-Type: application/octet-stream","Content-Length: 5046495","Server: AmazonS3"],"response":{"__class__":"GuzzleHttp\\Psr7\\Response"},"request":{"__class__":"GuzzleHttp\\Psr7\\Request"},"options":{"verify":"/home/pmlwxqlq/nextclouddata/files_external/rootcerts.crt","timeout":120,"synchronous":true,"handler":{"__class__":"GuzzleHttp\\HandlerStack"},"allow_redirects":{"max":5,"protocols":["http","https"],"strict":false,"referer":false,"track_redirects":false},"http_errors":true,"decode_content":true,"cookies":false,"idn_conversion":true,"sink":"/tmp/oc_tmp_ik9VNR-.tar.gz","__redirect_count":1},"errno":23,"onHeadersException":null,"__class__":"GuzzleHttp\\Handler\\EasyHandle"},{"__class__":"GuzzleHttp\\Handler\\CurlFactory"}]},{"file":"/home/pmlwxqlq/public_html/3rdparty/guzzlehttp/guzzle/src/Handler/Proxy.php","line":28,"function":"__invoke","class":"GuzzleHttp\\Handler\\CurlHandler","type":"->","args":["*** sensitive parameter replaced ***","*** sensitive parameter replaced ***"]},{"file":"/home/pmlwxqlq/public_html/3rdparty/guzzlehttp/guzzle/src/Handler/Proxy.php","line":51,"function":"GuzzleHttp\\Handler\\{closure}","class":"GuzzleHttp\\Handler\\Proxy","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/home/pmlwxqlq/public_html/3rdparty/guzzlehttp/guzzle/src/PrepareBodyMiddleware.php","line":37,"function":"GuzzleHttp\\Handler\\{closure}","class":"GuzzleHttp\\Handler\\Proxy","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/home/pmlwxqlq/public_html/3rdparty/guzzlehttp/guzzle/src/Middleware.php","line":29,"function":"__invoke","class":"GuzzleHttp\\PrepareBodyMiddleware","type":"->","args":["*** sensitive parameter replaced ***","*** sensitive parameter replaced ***"]},{"file":"/home/pmlwxqlq/public_html/3rdparty/guzzlehttp/guzzle/src/RedirectMiddleware.php","line":70,"function":"GuzzleHttp\\{closure}","class":"GuzzleHttp\\Middleware","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/home/pmlwxqlq/public_html/3rdparty/guzzlehttp/guzzle/src/RedirectMiddleware.php","line":107,"function":"__invoke","class":"GuzzleHttp\\RedirectMiddleware","type":"->","args":["*** sensitive parameter replaced ***","*** sensitive parameter replaced ***"]},{"file":"/home/pmlwxqlq/public_html/3rdparty/guzzlehttp/guzzle/src/RedirectMiddleware.php","line":72,"function":"checkRedirect","class":"GuzzleHttp\\RedirectMiddleware","type":"->","args":[{"__class__":"GuzzleHttp\\Psr7\\Request"},"*** sensitive parameter replaced ***","*** sensitive parameter replaced ***"]},{"file":"/home/pmlwxqlq/public_html/3rdparty/guzzlehttp/promises/src/FulfilledPromise.php","line":39,"function":"GuzzleHttp\\{closure}","class":"GuzzleHttp\\RedirectMiddleware","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/home/pmlwxqlq/public_html/3rdparty/guzzlehttp/promises/src/TaskQueue.php","line":47,"function":"GuzzleHttp\\Promise\\{closure}","class":"GuzzleHttp\\Promise\\FulfilledPromise","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/home/pmlwxqlq/public_html/3rdparty/guzzlehttp/promises/src/Promise.php","line":246,"function":"run","class":"GuzzleHttp\\Promise\\TaskQueue","type":"->","args":[true]},{"file":"/home/pmlwxqlq/public_html/3rdparty/guzzlehttp/promises/src/Promise.php","line":223,"function":"invokeWaitFn","class":"GuzzleHttp\\Promise\\Promise","type":"->","args":[]},{"file":"/home/pmlwxqlq/public_html/3rdparty/guzzlehttp/promises/src/Promise.php","line":267,"function":"waitIfPending","class":"GuzzleHttp\\Promise\\Promise","type":"->","args":[]},{"file":"/home/pmlwxqlq/public_html/3rdparty/guzzlehttp/promises/src/Promise.php","line":225,"function":"invokeWaitList","class":"GuzzleHttp\\Promise\\Promise","type":"->","args":[]},{"file":"/home/pmlwxqlq/public_html/3rdparty/guzzlehttp/promises/src/Promise.php","line":62,"function":"waitIfPending","class":"GuzzleHttp\\Promise\\Promise","type":"->","args":[]},{"file":"/home/pmlwxqlq/public_html/3rdparty/guzzlehttp/guzzle/src/Client.php","line":183,"function":"wait","class":"GuzzleHttp\\Promise\\Promise","type":"->","args":[]},{"file":"/home/pmlwxqlq/public_html/lib/private/Http/Client/Client.php","line":228,"function":"request","class":"GuzzleHttp\\Client","type":"->","args":["get","https://github.com/nextcloud/deck/releases/download/v1.2.1/deck.tar.gz",{"verify":"/home/pmlwxqlq/nextclouddata/files_external/rootcerts.crt","timeout":120,"save_to":"/tmp/oc_tmp_ik9VNR-.tar.gz","headers":{"User-Agent":"Nextcloud Server Crawler"},"synchronous":true}]},{"file":"/home/pmlwxqlq/public_html/lib/private/Installer.php","line":281,"function":"get","class":"OC\\Http\\Client\\Client","type":"->","args":["https://github.com/nextcloud/deck/releases/download/v1.2.1/deck.tar.gz",{"save_to":"/tmp/oc_tmp_ik9VNR-.tar.gz","timeout":120}]},{"file":"/home/pmlwxqlq/public_html/lib/private/Installer.php","line":197,"function":"downloadApp","class":"OC\\Installer","type":"->","args":["*** sensitive parameter replaced ***"]},{"file":"/home/pmlwxqlq/public_html/apps/settings/lib/Controller/AppSettingsController.php","line":531,"function":"updateAppstoreApp","class":"OC\\Installer","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/home/pmlwxqlq/public_html/lib/private/AppFramework/Http/Dispatcher.php","line":170,"function":"updateApp","class":"OCA\\Settings\\Controller\\AppSettingsController","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/home/pmlwxqlq/public_html/lib/private/AppFramework/Http/Dispatcher.php","line":100,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OCA\\Settings\\Controller\\AppSettingsController"},"updateApp"]},{"file":"/home/pmlwxqlq/public_html/lib/private/AppFramework/App.php","line":137,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OCA\\Settings\\Controller\\AppSettingsController"},"updateApp"]},{"file":"/home/pmlwxqlq/public_html/lib/private/AppFramework/Routing/RouteActionHandler.php","line":47,"function":"main","class":"OC\\AppFramework\\App","type":"::","args":["OCA\\Settings\\Controller\\AppSettingsController","updateApp",{"__class__":"OC\\AppFramework\\DependencyInjection\\DIContainer"},{"appId":"*** sensitive parameter replaced ***","_route":"settings.AppSettings.updateApp"}]},{"function":"__invoke","class":"OC\\AppFramework\\Routing\\RouteActionHandler","type":"->","args":[{"appId":"*** sensitive parameter replaced ***","_route":"settings.AppSettings.updateApp"}]},{"file":"/home/pmlwxqlq/public_html/lib/private/Route/Router.php","line":297,"function":"call_user_func","args":[{"__class__":"OC\\AppFramework\\Routing\\RouteActionHandler"},{"appId":"*** sensitive parameter replaced ***","_route":"settings.AppSettings.updateApp"}]},{"file":"/home/pmlwxqlq/public_html/lib/base.php","line":1011,"function":"match","class":"OC\\Route\\Router","type":"->","args":["/settings/apps/update/deck"]},{"file":"/home/pmlwxqlq/public_html/index.php","line":37,"function":"handleRequest","class":"OC","type":"::","args":[]}],"File":"/home/pmlwxqlq/public_html/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php","Line":201,"CustomMessage":"--"},"userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:83.0) Gecko/20100101 Firefox/83.0","version":"19.0.4.2","id":"5fb59343c6dc2"}
Browser javascript console log
GET efdpo.owncube.com/index.php/settings/apps/update/deck
HTTP/1.1 500 Internal Server Error
data Object { message: "Couldn't update app." }