Boards list is empty after upgrading to Deck 1.2.7

[khassad]

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Steps to reproduce

Install the 1.2.7 upgrade for Deck component.

Expected behaviour

Users should be able to see the list of boards on the left menu and access/manage them from this list.

Actual behaviour

After installing the 1.2.7 upgrade, existing boards lists for users are empty.
There is only the "Upcoming cards" and "Add board" entries on the left menu.
When one add a new board it is displayed but if I leave the Deck and come back it's gone and no way to have it back.
If a user that never used its account logs in he may see his boards list 1st time he access the Deck app.

Server configuration detail

Operating system: Linux 5.4.56-200.el7.x86_64 #1 SMP Sat Aug 8 21:08:01 UTC 2020 x86_64

Webserver: nginx/1.18.0 (fpm-fcgi)

Database: mariadb 10.5.8

PHP version:

7.4.15
Modules loaded: Core, date, libxml, pcre, zlib, filter, hash, readline, Reflection, SPL, session, cgi-fcgi, bcmath, bz2, ctype, curl, dom, fileinfo, gd, gmp, iconv, intl, json, mbstring, openssl, pcntl, PDO, posix, standard, SimpleXML, xml, xmlwriter, zip, exif, mysqlnd, xmlreader, pdo_mysql, apcu, igbinary, redis, memcached, imagick, Zend OPcache

Nextcloud version: 20.0.9 - 20.0.9.1

Updated from an older Nextcloud/ownCloud or fresh install:

Where did you install Nextcloud from: Download from Nextcloud web site

Signing status

Array
(
)

No errors have been found.

List of activated apps

Enabled:
 - accessibility: 1.6.0
 - activity: 2.13.4
 - admin_audit: 1.10.0
 - analytics: 3.4.1
 - announcementcenter: 4.0.1
 - apporder: 0.12.0
 - bookmarks: 4.1.0
 - breezedark: 20.0.11
 - bruteforcesettings: 2.1.0
 - calendar: 2.2.0
 - carnet: 0.23.8
 - circles: 0.20.8
 - cloud_federation_api: 1.3.0
 - cms_pico: 1.0.15
 - comments: 1.10.0
 - contacts: 3.5.1
 - contactsinteraction: 1.1.0
 - dashboard: 7.0.0
 - data_request: 1.7.0
 - dav: 1.16.2
 - deck: 1.2.7
 - drawio: 1.0.0
 - event_update_notification: 1.2.0
 - external: 3.7.2
 - federatedfilesharing: 1.10.2
 - federation: 1.10.1
 - files: 1.15.0
 - files_accesscontrol: 1.10.2
 - files_automatedtagging: 1.10.1
 - files_external: 1.11.1
 - files_markdown: 2.3.3
 - files_mindmap: 0.0.24
 - files_pdfviewer: 2.0.1
 - files_rightclick: 0.17.0
 - files_sharing: 1.12.2
 - files_trashbin: 1.10.1
 - files_versions: 1.13.0
 - files_videoplayer: 1.9.0
 - firstrunwizard: 2.9.0
 - forms: 2.2.4
 - groupfolders: 8.2.0
 - integration_gitlab: 1.0.0
 - integration_suitecrm: 0.0.4
 - issuetemplate: 0.7.0
 - keeweb: 0.6.5
 - logreader: 2.5.0
 - lookup_server_connector: 1.8.0
 - mail: 1.9.5
 - news: 15.3.2
 - nextcloud_announcements: 1.9.0
 - notes: 4.0.4
 - notifications: 2.8.0
 - oauth2: 1.8.0
 - ocsms: 2.2.0
 - password_policy: 1.10.1
 - photos: 1.2.3
 - piwik: 0.8.0
 - polls: 1.8.3
 - privacy: 1.4.0
 - provisioning_api: 1.10.0
 - quickaccesssorting: 1.1.2
 - quicknotes: 0.6.7
 - quota_warning: 1.9.1
 - ransomware_detection: 0.10.0
 - ransomware_protection: 1.10.0
 - recommendations: 0.8.0
 - riotchat: 0.7.6
 - serverinfo: 1.10.0
 - settings: 1.2.0
 - sharebymail: 1.10.0
 - side_menu: 1.23.1
 - socialsharing_diaspora: 2.2.0
 - socialsharing_email: 2.2.0
 - spreed: 10.0.7
 - support: 1.3.0
 - survey_client: 1.8.0
 - systemtags: 1.10.0
 - talk_simple_poll: 1.3.0
 - tasks: 0.13.6
 - text: 3.1.0
 - theming: 1.11.0
 - theming_customcss: 1.8.0
 - twofactor_backupcodes: 1.9.0
 - twofactor_totp: 5.0.0
 - twofactor_u2f: 6.1.0
 - updatenotification: 1.10.0
 - user_status: 1.0.1
 - user_usage_report: 1.4.2
 - viewer: 1.4.0
 - w2g2: 3.0.3
 - weather_status: 1.0.0
 - whiteboard: 0.0.3
 - workflowengine: 2.2.0
Disabled:
 - encryption
 - files_antivirus
 - files_downloadactivity
 - files_retention
 - files_trackdownloads
 - maps
 - ownpad
 - registration
 - user_ldap

Configuration (config/config.php)

{
    "instanceid": "***REMOVED SENSITIVE VALUE***",
    "passwordsalt": "***REMOVED SENSITIVE VALUE***",
    "secret": "***REMOVED SENSITIVE VALUE***",
    "trusted_domains": [
        "coopnow.fr",
        "collab.advit.am",
        "coop.coopnow.fr",
        "nc.c-l.io"
    ],
    "datadirectory": "***REMOVED SENSITIVE VALUE***",
    "tempdirectory": "\/home\/nc\/tmp",
    "overwrite.cli.url": "https:\/\/coopnow.fr",
    "htaccess.RewriteBase": "\/",
    "dbtype": "mysql",
    "version": "20.0.9.1",
    "dbname": "***REMOVED SENSITIVE VALUE***",
    "dbhost": "***REMOVED SENSITIVE VALUE***",
    "dbport": "3306",
    "dbtableprefix": "oc_",
    "dbuser": "***REMOVED SENSITIVE VALUE***",
    "dbpassword": "***REMOVED SENSITIVE VALUE***",
    "logtimezone": "Europe\/Paris",
    "installed": true,
    "memcache.local": "\\OC\\Memcache\\APCu",
    "memcache.distributed": "\\OC\\Memcache\\Redis",
    "memcache.locking": "\\OC\\Memcache\\Redis",
    "redis": {
        "host": "***REMOVED SENSITIVE VALUE***",
        "port": 0,
        "dbindex": 0,
        "password": "***REMOVED SENSITIVE VALUE***",
        "timeout": 1.5
    },
    "mail_smtpmode": "smtp",
    "mail_domain": "***REMOVED SENSITIVE VALUE***",
    "maintenance": false,
    "theme": "",
    "loglevel": 2,
    "log.condition": {
        "apps": [
            "admin_audit"
        ]
    },
    "log_rotate_size": 104857600,
    "mail_smtpauthtype": "LOGIN",
    "mail_smtpsecure": "ssl",
    "mail_smtpauth": 1,
    "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
    "mail_smtpport": "465",
    "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
    "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
    "updater.release.channel": "stable",
    "mysql.utf8mb4": true,
    "has_rebuilt_cache": true,
    "mail_sendmailmode": "smtp",
    "mail_from_address": "***REMOVED SENSITIVE VALUE***",
    "encryption.legacy_format_support": false,
    "encryption.key_storage_migrated": false
}

Are you using external storage, if yes which one: local (NFS)

Are you using encryption:

Are you using an external user-backend, if yes which one:

Client configuration

Browser: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:88.0) Gecko/20100101 Firefox/88.0

Operating system: Linux

Logs

Web server error log

no related error

Nextcloud log

no related error

Browser log

Uncaught (in promise) Error: Request failed with status code 500
exports createError.js:16
exports settle.js:17
onreadystatechange xhr.js:62
exports xhr.js:37
exports xhr.js:13
exports dispatchRequest.js:52
promise callback*c.prototype.request Axios.js:61
t Axios.js:76
exports bind.js:9
value BoardApi.js:114
e main.js:406
c runtime.js:45
_invoke runtime.js:274
e runtime.js:97
V main.js:1644
a main.js:1644
Z main.js:1644
Z main.js:1644
loadBoards main.js:405
g vuex.esm.js:851
dispatch vuex.esm.js:516
dispatch vuex.esm.js:406
created App.vue:98
VueJS 17
main.js:67
main.js:2228
Webpack 3
createError.js:16:14

This error is trigerred by main.js

[juliusknorr]

Uncaught (in promise) Error: Request failed with status code 500

There is a server error so you should definitely see something in the server logs

[khassad]

I agree, and yes I see some 500 for this request in nginx logs but that's all.
I do have error on nextcloud.log but not about boards app recently.
Any idea where I should look ?

[juliusknorr]

You could check the boards request response in the network console of your browser, maybe that gives a hint:

[khassad]

Yup, that was the idea ! :)
{ "status": 500, "message": "Argument 2 passed to OCA\\Circles\\Db\\MembersRequest::getGroupsFromCircle() must be an instance of OCA\\Circles\\Model\\Member, null given, called in <NC_ROOT_DIR>/apps/circles/lib/Service/CirclesService.php on line 333", "exception": { "\u0000*\u0000message": "Argument 2 passed to OCA\\Circles\\Db\\MembersRequest::getGroupsFromCircle() must be an instance of OCA\\Circles\\Model\\Member, null given, called in <NC_ROOT_DIR>/apps/circles/lib/Service/CirclesService.php on line 333", "\u0000Exception\u0000string": "", "\u0000*\u0000code": 0, "\u0000*\u0000file": "<NC_ROOT_DIR>/lib/private/AppFramework/Http/Dispatcher.php", "\u0000*\u0000line": 110, "\u0000Exception\u0000trace": [ { "file": "<NC_ROOT_DIR>/lib/private/AppFramework/App.php", "line": 152, "function": "dispatch", "class": "OC\\AppFramework\\Http\\Dispatcher", "type": "->" }, { "file": "<NC_ROOT_DIR>/lib/private/Route/Router.php", "line": 309, "function": "main", "class": "OC\\AppFramework\\App", "type": "::" }, { "file": "<NC_ROOT_DIR>/lib/base.php", "line": 1008, "function": "match", "class": "OC\\Route\\Router", "type": "->" }, { "file": "<NC_ROOT_DIR>/index.php", "line": 37, "function": "handleRequest", "class": "OC", "type": "::" } ], "\u0000Exception\u0000previous": {} } }

And I do have some errors like that in nextcloud.log, including while running background jobs.

We use Circles to share Decks and we sometimes binds groups to circles.
Also I now had a different behavior : on at least 1 deck we can't even load it with the direct link, the loading icon keep turning...
I'm not sure if this particular deck was shared through Circles thou

[khassad]

Some server logs found when a user tries to access a deck which is stuck.
Looks like it's definitively tied to the Circles failing when resolving a circle into users list.

logs_bug_deck-20210427.txt

[RaceX58]

I have exactly the same problem. It seems to be a rights problem because if I had the users to the "admin" group, it resolves the issue.

I'm using Deck 1.2.7 and Circcles 0.20.8

[RaceX58]

Response from network console :

{"status":500,"message":"Call to a member function isLevel() on null","exception":{"\u0000*\u0000message":"Call to a member function isLevel() on null","\u0000Exception\u0000string":"","\u0000*\u0000code":0,"\u0000*\u0000file":"\/var\/www\/html\/nextcloud\/lib\/private\/AppFramework\/Http\/Dispatcher.php","\u0000*\u0000line":110,"\u0000Exception\u0000trace":[{"file":"\/var\/www\/html\/nextcloud\/lib\/private\/AppFramework\/App.php","line":152,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"-\u003E","args":[{},"index"]},{"file":"\/var\/www\/html\/nextcloud\/lib\/private\/Route\/Router.php","line":309,"function":"main","class":"OC\\AppFramework\\App","type":"::","args":["OCA\\Deck\\Controller\\BoardController","index",{},{"_route":"deck.board.index"}]},{"file":"\/var\/www\/html\/nextcloud\/lib\/base.php","line":1008,"function":"match","class":"OC\\Route\\Router","type":"-\u003E","args":["\/apps\/deck\/boards"]},{"file":"\/var\/www\/html\/nextcloud\/index.php","line":37,"function":"handleRequest","class":"OC","type":"::","args":[]}],"\u0000Exception\u0000previous":{}}}

[khassad]

I have exactly the same problem. It seems to be a rights problem because if I had the users to the "admin" group, it resolves the issue.

I'm using Deck 1.2.7 and Circcles 0.20.8

Hi, in our case being admin doesn't change anything.
What we can see comparing your logs and ours is that it's the very same function, isLevel(), that is involved and throw the exception since it does get a null value, but in your case I don't see any call to a Circle function.
Do you have any example of board being shared with a circle to compare the behavior with one without a circle in share list ?

[RaceX58]

Do you have any example of board being shared with a circle to compare the behavior with one without a circle in share list ?

Ok so I did some tests :

• Removes all circles from boards --> Left panel working
• Share board with user --> Left panel working
• Share board with circle (where user is in) --> Left panel broken
• Add user to "admin" group --> Left panel working

It seems to be an issue with the Circle app.

[khassad]

Very good, we have narrowed the issue, at least for you case.
But I'm curious : how did you remove circles from boards if they don't even load ?

[RaceX58]

Very good, we have narrowed the issue, at least for you case.
But I'm curious : how did you remove circles from boards if they don't even load ?

I added the boards creator to the "admin" group so he can access the boards. Then I removed the circles.

[khassad]

Ok, nice and thanks for the trick but in our case this doesn't even work since even as admin I don't get the boards list. Do you see the boards list when you are admin ?
A user can enter the boards for which he still have a direct link somewhere, but only if they are not shared with a circle, some of them ends up loading without end through the direct link, being admin doesn't change anything.

[RaceX58]

Ok, nice and thanks for the trick but in our case this doesn't even work since even as admin I don't get the boards list. Do you see the boards list when you are admin ?

The user needs to be in the admin group to see the list of boards.
Maybe it's possible to remove the circle using a command line...

A user can enter the boards for which he still have a direct link somewhere, but only if they are not shared with a circle, some of them ends up loading without end through the direct link, being admin doesn't change anything.

I also have this infinite loading issue when the board is shared with circle and user not in the admin group