SMB/CIFS Problem: Could not rename part file to final file

[Lumm23]

Steps to reproduce

1. Connect a SMB/CIFS External Storage to cloud
2. Uplaod any File you want

Expected behaviour

Tell us what should happen

Upload should begin and finish with no issue

Actual behaviour

Tell us what happens instead

The file is trying to upload but exits with the error on top:

Could not rename part file to final file

Server configuration

Operating system:

Ubuntu 18.04 LTS

Web server:

Apache 2

Database:

MariaDB

PHP version:

PHP 7.1

Nextcloud version: (see Nextcloud admin page)

NC 14.0.0.19

Updated from an older Nextcloud/ownCloud or fresh install:

Updated from 13.0.6

Where did you install Nextcloud from:

Tech and me prepared VM installation

Signing status:

Signing status

Login as admin user into your Nextcloud and access 
http://example.com/index.php/settings/integrity/failed 
paste the results here.

No errors have been found.

List of activated apps:

App list

- accessibility: 1.0.1 - activity: 2.7.0 - admin_audit: 1.4.0 - bruteforcesettings: 1.1.0 - cloud_federation_api: 0.0.1 - comments: 1.4.0 - dav: 1.6.0 - federatedfilesharing: 1.4.0 - files: 1.9.0 - files_external: 1.5.0 - files_pdfviewer: 1.3.2 - files_rightclick: 0.8.4 - files_sharing: 1.6.2 - files_texteditor: 2.6.0 - files_trashbin: 1.4.1 - files_versions: 1.7.1 - files_videoplayer: 1.3.0 - gallery: 18.1.0 - groupfolders: 1.3.3 - logreader: 2.0.0 - lookup_server_connector: 1.2.0 - metadata: 0.7.0 - nextcloud_announcements: 1.3.0 - notifications: 2.2.1 - oauth2: 1.2.1 - password_policy: 1.4.0 - previewgenerator: 1.1.0 - provisioning_api: 1.4.0 - serverinfo: 1.4.0 - sharebymail: 1.4.0 - support: 1.0.0 - survey_client: 1.2.0 - systemtags: 1.4.0 - theming: 1.5.0 - twofactor_backupcodes: 1.3.1 - updatenotification: 1.4.1 - user_ldap: 1.4.0 - workflowengine: 1.4.0 Disabled: - admin_notifications - announcementcenter - checksum - contacts - encryption - federation - files_accesscontrol - files_downloadactivity - files_retention - firstrunwizard - fulltextsearch - ldaporg - quota_warning - ransomware_protection - tasks - unsplash - user_external - w2g2

If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your Nextcloud installation folder

Nextcloud configuration:

Config report

{
"system": {
"passwordsalt": "REMOVED SENSITIVE VALUE",
"secret": "REMOVED SENSITIVE VALUE",
"trusted_domains": [
"localhost",
"192.168.50.28",
"nextcloud",
"cloud.gertex.de",
"gertex.net",
"192.168.50.47"
],
"datadirectory": "REMOVED SENSITIVE VALUE",
"overwrite.cli.url": "https://cloud.gertex.de/",
"dbtype": "mysql",
"version": "14.0.0.19",
"dbname": "REMOVED SENSITIVE VALUE",
"dbhost": "REMOVED SENSITIVE VALUE",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "REMOVED SENSITIVE VALUE",
"dbpassword": "REMOVED SENSITIVE VALUE",
"installed": true,
"instanceid": "REMOVED SENSITIVE VALUE",
"quota_include_external_storage": false,
"maintenance": false,
"mail_smtpmode": "smtp",
"log_rotate_size": "10485760",
"memcache.local": "\OC\Memcache\Redis",
"filelocking.enabled": true,
"memcache.distributed": "\OC\Memcache\Redis",
"memcache.locking": "\OC\Memcache\Redis",
"redis": {
"host": "REMOVED SENSITIVE VALUE",
"port": 0,
"timeout": 0,
"dbindex": 0,
"password": "REMOVED SENSITIVE VALUE"
},
"htaccess.RewriteBase": "/",
"ldapIgnoreNamingRules": false,
"ldapProviderFactory": "\OCA\User_LDAP\LDAPProviderFactory",
"mail_from_address": "REMOVED SENSITIVE VALUE",
"mail_smtpauthtype": "LOGIN",
"mail_domain": "REMOVED SENSITIVE VALUE",
"mail_smtphost": "REMOVED SENSITIVE VALUE",
"loglevel": 1,
"updater.release.channel": "production",
"theme": ""
}
}

Are you using external storage, if yes which one: local/smb/sftp/...

SMB

Are you using encryption: yes/no

No

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...

LDAP

LDAP configuration (delete this part if not used)

LDAP config

| hasMemberOfFilterSupport | 1 |
| hasPagedResultSupport | |
| homeFolderNamingRule | |
| lastJpegPhotoLookup | 0 |
| ldapAgentName | CN=User,OU=Group,DC=domain,DC=net |
| ldapAgentPassword | *** |
| ldapAttributesForGroupSearch | |
| ldapAttributesForUserSearch | |
| ldapBackupHost | nothing to see here |
| ldapBackupPort | nothing to see here |
| ldapBase | DC=domain,DC=net |
| ldapBaseGroups | DC=domain,DC=net |
| ldapBaseUsers | DC=domain,DC=net |
| ldapCacheTTL | 1200 |
| ldapConfigurationActive | 1 |
| ldapDefaultPPolicyDN | |
| ldapDynamicGroupMemberURL | |
| ldapEmailAttribute | mail |
| ldapExperiencedAdmin | 0 |
| ldapExpertUUIDGroupAttr | |
| ldapExpertUUIDUserAttr | sAMAccountName |
| ldapExpertUsernameAttr | sAMAccountName |
| ldapGidNumber | gidNumber |
| ldapGroupDisplayName | cn |
| ldapGroupFilter | (&(|(objectclass=group))(|(cn=somegroup)(cn=somegroup)(cn=somegroup))) |
| ldapGroupFilterGroups | somegroup;somegroup;somegroup |
| ldapGroupFilterMode | 0 |
| ldapGroupFilterObjectclass | group |
| ldapGroupMemberAssocAttr | member |
| ldapHost | some ip |
| ldapIgnoreNamingRules | |
| ldapLoginFilter | (&(&(|(objectclass=user))(|(|(memberof=CN=group,CN=Users,DC=domain,DC=net)(primaryGroupID=8715))))(|(samaccountname=%uid)(|(mailPrimaryAddress=%uid)(mail=%uid))(|(sAMAccountName=%uid)))) |
| ldapLoginFilterAttributes | sAMAccountName |
| ldapLoginFilterEmail | 1 |
| ldapLoginFilterMode | 0 |
| ldapLoginFilterUsername | 1 |
| ldapNestedGroups | 0 |
| ldapOverrideMainServer | |
| ldapPagingSize | 500 |
| ldapPort | 389 |
| ldapQuotaAttribute | |
| ldapQuotaDefault | |
| ldapTLS | 0 |
| ldapUserAvatarRule | default |
| ldapUserDisplayName | displayname |
| ldapUserDisplayName2 | |
| ldapUserFilter | (&(|(objectclass=user))(|(|(memberof=CN=group ,CN=Users,DC=domain,DC=net)(primaryGroupID=some ID)))) |
| ldapUserFilterGroups | Group |
| ldapUserFilterMode | 0 |
| ldapUserFilterObjectclass | user |
| ldapUuidGroupAttribute | auto |
| ldapUuidUserAttribute | auto |
| turnOffCertCheck | 0 |
| turnOnPasswordChange | 0 |
| useMemberOfToDetectMembership | 1 |
+-------------------------------+------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+

Client configuration

Browser:
Google Chrome
Version 69.0.3497.100

Operating system:

Windows 10
Version 1803
Build 17134.286

Logs

Nextcloud log (data/nextcloud.log)

Nextcloud log

Fatal	webdav	Sabre\DAV\Exception: Could not rename part file to final file/var/www/nextcloud/apps/dav/lib/Connector/Sabre/Directory.php - line 156:OCA\DAV\Connector\Sabre\File->put(null)/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php - line 1096:OCA\DAV\Connector\Sabre\Directory->createFile("nix.png", null)/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/CorePlugin.php - line 529:Sabre\DAV\Server->createFile("zwissTEX Me ... g", null, null)Sabre\DAV\CorePlugin->httpPut(Sabre\HTTP\R ... "}, Sabre\HTTP\Response {})/var/www/nextcloud/3rdparty/sabre/event/lib/EventEmitterTrait.php - line 105:call_user_func_array([ Sabre\DAV\ ... "], [ Sabre\HTTP ... }])/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php - line 479:Sabre\Event\EventEmitter->emit("method:PUT", [ Sabre\HTTP ... }])/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php - line 254:Sabre\DAV\Server->invokeMethod(Sabre\HTTP\R ... "}, Sabre\HTTP\Response {})/var/www/nextcloud/apps/dav/appinfo/v1/webdav.php - line 80:Sabre\DAV\Server->exec()/var/www/nextcloud/remote.php - line 163:require_once("/var/www/ne ... p")

Error	webdav	renaming part file to final file failed ($run: false, $renameOkay: false, $fileExists: false)

Error	PHP	Undefined variable: run at /var/www/nextcloud/apps/dav/lib/Connector/Sabre/File.php#223

Warning	no app in context	Icewind\SMB\Exception\NotFoundException: Invalid request for /0005a_Managementsystem%20Mexico/nix.png (NotFoundException)/var/www/nextcloud/apps/files_external/3rdparty/icewind/smb/src/Native/NativeState.php - line 61:Icewind\SMB\Exception\Exception::fromMap({ 1: "Icewin ... "}, 2, "/0005a_Mana ... g")/var/www/nextcloud/apps/files_external/3rdparty/icewind/smb/src/Native/NativeState.php - line 73:Icewind\SMB\Native\NativeState->handleError("/0005a_Mana ... g")/var/www/nextcloud/apps/files_external/3rdparty/icewind/smb/src/Native/NativeState.php - line 136:Icewind\SMB\Native\NativeState->testResult(false, "smb://192.1 ... g")/var/www/nextcloud/apps/files_external/3rdparty/icewind/smb/src/Native/NativeShare.php - line 166:Icewind\SMB\Native\NativeState->rename("smb://192.1 ... t", "smb://192.1 ... g")/var/www/nextcloud/apps/files_external/lib/Lib/Storage/SMB.php - line 237:Icewind\SMB\Native\NativeShare->rename("/0005a_Mana ... t", "/0005a_Mana ... g")/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php - line 276:OCA\Files_External\Lib\Storage\SMB->rename("nix.png.ocT ... t", "nix.png")/var/www/nextcloud/lib/private/Files/Storage/Wrapper/PermissionsMask.php - line 88:OC\Files\Storage\Wrapper\Wrapper->rename("nix.png.ocT ... t", "nix.png")/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php - line 276:OC\Files\Storage\Wrapper\PermissionsMask->rename("nix.png.ocT ... t", "nix.png")/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Availability.php - line 299:OC\Files\Storage\Wrapper\Wrapper->rename("nix.png.ocT ... t", "nix.png")/var/www/nextcloud/apps/files_trashbin/lib/Storage.php - line 163:OC\Files\Storage\Wrapper\Availability->rename("nix.png.ocT ... t", "nix.png")/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php - line 570:OCA\Files_Trashbin\Storage->rename("nix.png.ocT ... t", "nix.png")/var/www/nextcloud/apps/dav/lib/Connector/Sabre/File.php - line 220:OC\Files\Storage\Wrapper\Wrapper->moveFromStorage(OCA\Files_Tr ... l}, "nix.png.ocT ... t", "nix.png")/var/www/nextcloud/apps/dav/lib/Connector/Sabre/Directory.php - line 156:OCA\DAV\Connector\Sabre\File->put(null)/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php - line 1096:OCA\DAV\Connector\Sabre\Directory->createFile("nix.png", null)/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/CorePlugin.php - line 529:Sabre\DAV\Server->createFile("zwissTEX Me ... g", null, null)Sabre\DAV\CorePlugin->httpPut(Sabre\HTTP\R ... "}, Sabre\HTTP\Response {})/var/www/nextcloud/3rdparty/sabre/event/lib/EventEmitterTrait.php - line 105:call_user_func_array([ Sabre\DAV\ ... "], [ Sabre\HTTP ... }])/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php - line 479:Sabre\Event\EventEmitter->emit("method:PUT", [ Sabre\HTTP ... }])/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php - line 254:Sabre\DAV\Server->invokeMethod(Sabre\HTTP\R ... "}, Sabre\HTTP\Response {})/var/www/nextcloud/apps/dav/appinfo/v1/webdav.php - line 80:Sabre\DAV\Server->exec()/var/www/nextcloud/remote.php - line 163:require_once("/var/www/ne ... p")

[nextcloud-bot]

GitMate.io thinks possibly related issues are #9152 (Problem renaming folders), #9000 (Problem rewriting SMB files), #8942 (Uploading to shared public upload-only Folder fails: Could not rename part file to final file), #9091 ( server replied: Internal Server Error (Could not rename part file to final file)), and #490 (Rename file logging from "ownCloud" to "file").

[Lumm23]

Does no one has any idea what causes this error or how ti fix it ? I cant upload any file to the external storage. This is very important because there are over 200 users waiting for it. I searched through all the forums i could find and also the things the nextcloud bot suggested me. There is no fix that could have helped me. Could someone please look through this ? Thanks very much.

[Lumm23]

Does no one else have this problem ?

[Lumm23]

I really need your help .. just give me any point where i can start searching for the problem ..

[mwitschel]

We had a similiar problem with NetApp as backend for CIFS/SMB external storage. Seems the CIFS implementation on NetApp and Samba/smbclient negotiated SMB1 as protocol but tried to upload with data chunks > 64k which does not work in SMB1 resulting in a butched upload.
To fix this behaviour add the following to global section of /etc/samba/smb.conf (path may differ on your system) on your nextcloud server:

client min protocol = SMB2
client max protocol = SMB2
min protocol = SMB2
max protocol = SMB2

Pls let me know if this was of any help.

Source:
https://unix.stackexchange.com/questions/367202/setting-smb-2-0-as-default-for-mount-operations

[Lumm23]

Did not change anything.. i checked the whole smb.conf file there wasnt anything like that in there so i copied that in the file. I tried rebooting the whole machine but it did not affect the error at all ..

[mwitschel]

It may well be that this won't fix your problem. But just to make sure, you put those lines into the global section of smb.conf? It is prefixed by a line "[global]".
Otherwise those parameters wont do anything.

[Lumm23]

That's where i pastet them.

[mwitschel]

seems perfect... then sorry for not beeing helpfull in your case :(

[Lumm23]

no problem but thanks for tryin .. :/

[Lumm23]

still not working after 14.0.3 Update ....

[egena-its]

Same here;
Tech&Me VM
14.0.3
Exact same issue.

[Lumm23]

Are you using Netapp with a CIFS share?