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Cannot open files with Collabora and OpenOffice #11697

@rusmircrnica

Description

@rusmircrnica

Steps to reproduce

  1. Create new ods document
  2. Try to open the same document
  3. An error occurs

Expected behaviour

Should open ods documents online

Actual behaviour

Cannot open files with Collabora and OpenOffice

Server configuration detail

Operating system: Linux 4.15.0-30-generic #32-Ubuntu SMP Thu Jul 26 17:42:43 UTC 2018 x86_64

Webserver: Apache/2.4.29 (Ubuntu) (fpm-fcgi)

Database: pgsql PostgreSQL 10.5 (Ubuntu 10.5-0ubuntu0.18.04) on x86_64-pc-linux-gnu, compiled by gcc (Ubuntu 7.3.0-16ubuntu3) 7.3.0, 64-bit

PHP version:

7.2.10-0ubuntu0.18.04.1
Modules loaded: Core, date, libxml, openssl, pcre, zlib, filter, hash, Reflection, SPL, sodium, session, standard, cgi-fcgi, mysqlnd, PDO, xml, bz2, calendar, ctype, curl, dom, mbstring, fileinfo, ftp, gd, gettext, gmp, iconv, igbinary, imagick, imap, intl, json, ldap, exif, mysqli, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, readline, redis, shmop, SimpleXML, smbclient, soap, sockets, sqlite3, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xmlreader, xmlwriter, xsl, zip, libsmbclient, Zend OPcache

Nextcloud version: 13.0.5 - 13.0.5.2

Updated from an older Nextcloud/ownCloud or fresh install:

Where did you install Nextcloud from: unknown

Signing status

Array
(
)

List of activated apps
Enabled:
 - activity: 2.6.1
 - calendar: 1.6.1
 - caniupdate: 0.1.3
 - comments: 1.3.0
 - contacts: 2.1.5
 - dav: 1.4.7
 - federatedfilesharing: 1.3.1
 - federation: 1.3.0
 - files: 1.8.0
 - files_pdfviewer: 1.2.1
 - files_sharing: 1.5.0
 - files_texteditor: 2.5.1
 - files_trashbin: 1.3.0
 - files_versions: 1.6.0
 - files_videoplayer: 1.2.0
 - firstrunwizard: 2.2.1
 - gallery: 18.0.0
 - issuetemplate: 0.4.0
 - logreader: 2.0.0
 - lookup_server_connector: 1.1.0
 - mail: 0.8.3
 - nextcloud_announcements: 1.2.0
 - notifications: 2.1.2
 - oauth2: 1.1.1
 - onlyoffice: 2.0.4
 - passman: 2.1.4
 - password_policy: 1.3.0
 - previewgenerator: 1.1.0
 - provisioning_api: 1.3.0
 - richdocuments: 2.0.13
 - serverinfo: 1.3.0
 - sharebymail: 1.3.0
 - spreed: 3.2.6
 - spreedme: 0.3.11
 - survey_client: 1.1.0
 - systemtags: 1.3.0
 - theming: 1.4.5
 - twofactor_backupcodes: 1.2.3
 - updatenotification: 1.3.0
 - user_ldap: 1.3.1
 - workflowengine: 1.3.0
Disabled:
 - admin_audit
 - encryption
 - files_external
 - user_external
 - zimbradrive

Configuration (config/config.php)
{
    "passwordsalt": "***REMOVED SENSITIVE VALUE***",
    "secret": "***REMOVED SENSITIVE VALUE***",
    "trusted_domains": [
        "localhost",
        "192.168.128.17",
        "cloud.ddcce.ba",
        "cloud.ddcce.ba"
    ],
    "datadirectory": "***REMOVED SENSITIVE VALUE***",
    "overwrite.cli.url": "https:\/\/cloud.ddcce.ba\/",
    "dbtype": "pgsql",
    "version": "13.0.5.2",
    "dbname": "***REMOVED SENSITIVE VALUE***",
    "dbhost": "***REMOVED SENSITIVE VALUE***",
    "dbport": "",
    "dbtableprefix": "oc_",
    "dbuser": "***REMOVED SENSITIVE VALUE***",
    "dbpassword": "***REMOVED SENSITIVE VALUE***",
    "installed": true,
    "instanceid": "***REMOVED SENSITIVE VALUE***",
    "mail_smtpmode": "smtp",
    "log_rotate_size": "10485760",
    "memcache.local": "\\OC\\Memcache\\Redis",
    "filelocking.enabled": true,
    "memcache.distributed": "\\OC\\Memcache\\Redis",
    "memcache.locking": "\\OC\\Memcache\\Redis",
    "redis": {
        "host": "***REMOVED SENSITIVE VALUE***",
        "port": 0,
        "timeout": 0.5,
        "dbindex": 0,
        "password": "***REMOVED SENSITIVE VALUE***"
    },
    "htaccess.RewriteBase": "\/",
    "loglevel": "2",
    "log_type": "file",
    "logfile": "\/mnt\/ncdata\/nextcloud.log",
    "logtimezone": "Europe\/Sarajevo",
    "enable_previews": true,
    "preview_libreoffice_path": "\/usr\/bin\/libreoffice",
    "maintenance": false,
}

Are you using external storage, if yes which one: local/smb/sftp/...

Are you using encryption: true

Are you using an external user-backend, if yes which one:

LDAP configuration (delete this par if not used)

Client configuration

Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36

Operating system: Windows 10 Pro

Logs

Browser log
IInternal Server Error
The server was unable to complete your request.

If this happens again, please send the technical details below to the server administrator.

More details can be found in the server log.

Technical details
Remote Address: 192.168.128.1
Request ID: km7iC4eBZ3A1EKsWfnMI
Nextcloud log

Browser log

IInternal Server Error
The server was unable to complete your request.

If this happens again, please send the technical details below to the server administrator.

More details can be found in the server log.

Technical details
Remote Address: 192.168.128.1
Request ID: km7iC4eBZ3A1EKsWfnMI

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