Skip to content

Document Server not installable - cURL error 28 #19008

@christianvw

Description

@christianvw

Steps to reproduce

  1. Use a moderate internet connection (since this is a timeout error)
  2. Install a larger app (e.g. Document Server - 300MB) via the "app store"
  3. Due to the timeout of 30 seconds it will fail

Expected behaviour

App should be fully installed.

Actual behaviour

Download fails with:

cURL error 28: Operation timed out after 30000 milliseconds with 73837972 out of 305964280 bytes received (see http://curl.haxx.se/libcurl/c/libcurl-errors.html)

This is especially sad since the advertised "Nextcloud and OnlyOffice are pre-installed / ready-to-go" does not work anymore if you have a weak internet connection.

This might be due to a hard-coded timeout as shown in the (whyever closed) issues below:

Server configuration

Operating system: Linux / Debian

Web server: Apache

Database: MariaDB

PHP version: 7

Nextcloud version: 18.0.0 (see Nextcloud admin page)

Updated from an older Nextcloud/ownCloud or fresh install: Fresh install

Where did you install Nextcloud from: Docker Hub

Metadata

Metadata

Assignees

No one assigned

    Labels

    0. Needs triagePending check for reproducibility or if it fits our roadmapbugneeds info

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions