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Description
when i try to download any file from an Link i got an error. only from mobile devices it won´t work. from Desktop it works fine.
Steps to reproduce
- upload an File
- share this file
- try to download from link with your Android device [https://cloud-surfer.eu/s/6XKvVD5NITHSked]
Actual behaviour
Downloaded file is corrupt. Download stops with "Filexyz konnte aufgrund von Serverproblemen nicht heruntergeladen werden"
Server configuration
Operating system:
Web server:
Database:
PHP version:
Nextcloud version: (see Nextcloud admin page)
Updated from an older Nextcloud/ownCloud or fresh install:
Where did you install Nextcloud from:
Signing status (Nextcloud 9.0 and above):
Signing status
No errors have been found.
List of activated apps:
App list
Enabled:
- activity: 2.2.1
- admin_audit: 1.0.0
- bookmarks: 0.7
- calendar: 1.2.2
- comments: 0.2
- contacts: 1.3.1.0
- dav: 0.1.6
- documents: 0.12.0
- fbsync: 1.8.2
- federatedfilesharing: 0.1.0
- federation: 0.0.4
- files: 1.4.4
- files_external: 0.5.2
- files_mv: 0.8.2
- files_pdfviewer: 0.8.1
- files_sharing: 0.9.1
- files_texteditor: 2.1
- files_trashbin: 0.8.0
- files_versions: 1.2.0
- files_videoplayer: 0.9.8
- firstrunwizard: 1.1
- gallery: 14.5.0
- libreonline: 0.1
- mail: 0.5.2
- music: true
- news: true
- notifications: 0.2.3
- ocdownloader: 1.5
- password_policy: 1.0.0
- provisioning_api: 0.4.1
- systemtags: 0.2
- tasks: true
- templateeditor: 0.1
- theming: 0.1.0
- updatenotification: 0.1.0
Disabled:
- encryption
- external
- galleryplus
- piwik
- richdocuments
- user_external
- user_ldap
- user_saml
The content of config/config.php:
Config report
{
"system": {
"updatechecker": true,
"instanceid": "ocernowp783d",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"cloud-surfer.eu"
],
"datadirectory": "\/mnt\/owncloud\/data",
"overwrite.cli.url": "https:\/\/cloud-surfer.eu",
"dbtype": "mysql",
"version": "9.0.52.0",
"logtimezone": "Europe\/Berlin",
"installed": true,
"maintenance": false,
"dbname": "owncloud2",
"dbhost": "127.0.0.1",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"mail_from_address": "lars",
"mail_smtpmode": "php",
"mail_domain": "cloud-surfer.eu",
"loglevel": 0,
"memcache.locking": "\\OC\\Memcache\\Redis",
"memcache.local": "\\OC\\Memcache\\Redis",
"redis": {
"host": "localhost",
"port": 6379
},
"appstore.experimental.enabled": true,
"htaccess.RewriteBase": "\/",
"updater.server.url": "https:\/\/updates.nextcloud.org\/updater_server\/",
"theme": "",
"updater.release.channel": "daily"
}
}
Are you using external storage, if yes which one: local/smb/sftp/...
no
Are you using encryption: yes/no
no
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
no
Client configuration
Browser:
Android latest Chrome Browser, Stock Android Browser
Operating system:
Windows 10, Android 6.0.1
Logs
Web server error log
Web server error log
016-07-08 07:18:22 Access 151.252.223.201 200 GET /ocs/v1.php/apps/files_sharing/api/v1/shares?path=%2FPublic%2F&reshares=true&subfiles=true HTTP/1.1 Mozilla/5.0 (Android) nextcloud-android/1.1.0 3.99 K Apache-SSL-Zugriff
2016-07-08 07:18:23 Access 151.252.219.4 200 GET /ocs/v2.php/apps/notifications/api/v1/notifications?format=json HTTP/1.1 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.103 Safari/537.36 1.04 K Apache-SSL-Zugriff
2016-07-08 07:18:25 Access 151.252.223.201 200 GET /ocs/v1.php/apps/files_sharing/api/v1/shares?path=%2FPublic%2Fcom.nianticlabs.pokemongo_0.29.0.apk&reshares=false&subfiles=false HTTP/1.1 Mozilla/5.0 (Android) nextcloud-android/1.1.0 3.12 K Apache-SSL-Zugriff
2016-07-08 07:18:27 Access 151.252.223.201 200 GET /ocs/v1.php/apps/files_sharing/api/v1/shares?path=%2FPublic%2Fcom.nianticlabs.pokemongo_0.29.0.apk&reshares=false&subfiles=false HTTP/1.1 Mozilla/5.0 (Android) nextcloud-android/1.1.0
But i think nothing to do with this problem (different time)
Nextcloud log
Error PHP Undefined variable: share at /var/www/vhosts/cloud-surfer.eu/httpdocs/nextcloud/lib/private/share20/manager.php#996 2016-07-08T02:58:51+02:00 --
Error PHP Undefined index: defaultValue at /var/www/vhosts/cloud-surfer.eu/httpdocs/nextcloud/core/ajax/appconfig.php#47 2016-07-08T01:09:33+02:00 Lars
Error PHP Undefined index: defaultValue at /var/www/vhosts/cloud-surfer.eu/httpdocs/nextcloud/core/ajax/appconfig.php#47 2016-07-08T00:54:00+02:00 Lars
Error PHP Undefined index: defaultValue at /var/www/vhosts/cloud-surfer.eu/httpdocs/nextcloud/core/ajax/appconfig.php#47 2016-07-08T00:53:22+02:00 Lars
Error PHP Undefined variable: share at /var/www/vhosts/cloud-surfer.eu/httpdocs/nextcloud/lib/private/share20/manager.php#996 2016-07-08T00:52:48+02:00 --
Fatal webdav Exception: {"Message":"HTTP\/1.1 409 Parent node does not exist","Exception":"Sabre\\DAV\\Exception\\Conflict","Code":0,"Trace":"#0 \/var\/www\/vhosts\/cloud-surfer.eu\/httpdocs\/nextcloud\/3rdparty\/sabre\/dav\/lib\/DAV\/CorePlugin.php(588): Sabre\\DAV\\Server->createCollection('SofortUpload\/20...', Object(Sabre\\DAV\\MkCol))\n#1 [internal function]: Sabre\\DAV\\CorePlugin->httpMkcol(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response))\n#2 \/var\/www\/vhosts\/cloud-surfer.eu\/httpdocs\/nextcloud\/3rdparty\/sabre\/event\/lib\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\n#3 \/var\/www\/vhosts\/cloud-surfer.eu\/httpdocs\/nextcloud\/3rdparty\/sabre\/dav\/lib\/DAV\/Server.php(459): Sabre\\Event\\EventEmitter->emit('method:MKCOL', Array)\n#4 \/var\/www\/vhosts\/cloud-surfer.eu\/httpdocs\/nextcloud\/3rdparty\/sabre\/dav\/lib\/DAV\/Server.php(248): Sabre\\DAV\\Server->invokeMethod(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response))\n#5 \/var\/www\/vhosts\/cloud-surfer.eu\/httpdocs\/nextcloud\/apps\/dav\/appinfo\/v1\/webdav.php(55): Sabre\\DAV\\Server->exec()\n#6 \/var\/www\/vhosts\/cloud-surfer.eu\/httpdocs\/nextcloud\/remote.php(138): require_once('\/var\/www\/vhosts...')\n#7 {main}","File":"\/var\/www\/vhosts\/cloud-surfer.eu\/httpdocs\/nextcloud\/3rdparty\/sabre\/dav\/lib\/DAV\/Server.php","Line":1107,"User":"Lars"} 2016-07-07T23:51:02+02:00 Lars
Browser log
no entry on Desktop
Browser log
Android:
07-08 07:18:50.381 29072 29082 W DownloadManager: Path appears to be invalid: /storage/emulated/0/Download/com.nianticlabs.pokemongo_0.29.0.apk
07-08 07:18:50.480 29072 32392 D DownloadManager: [278] Starting
07-08 07:18:50.492 29072 32392 W ActivityThread: ClassLoader.loadClass: The class loader returned by Thread.getContextClassLoader() may fail for processes that host multiple applications. You should explicitly specify a context class loader. For example: Thread.setContextClassLoader(getClass().getClassLoader());
07-08 07:18:50.498 1612 2136 W StreamManager: Dropping non-bitmap icon from notification.
07-08 07:18:50.523 1612 2136 W StreamManager: Dropping non-bitmap icon from notification.
07-08 07:18:50.539 32030 32050 V RenderScript: 0x8fd8b000 Launching thread(s), CPUs 4
07-08 07:18:52.124 29072 32392 W DownloadManager: [278] Stop requested with status TOO_MANY_REDIRECTS: Too many redirects
07-08 07:18:52.125 29072 32392 D DownloadManager: [278] Finished with status TOO_MANY_REDIRECTS