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Description
Steps to reproduce
- Upload large text file (100MB, extension txt). Preview ok.
- Click on sharing link of this file
- Sharing dialog hangs. Sometimes a warning dialog pops up due to java script taking too long.
Expected behaviour
Show immediately the first few lines.
Actual behaviour
It takes a very long time to show the expected behaviour. Most people will try to abort.
Server configuration
Operating system: OpenLeap 42.2
Web server: Apache 2.4
Database: MariaDB 10.0.29-18.1
PHP version: PHP 7.0.7-14.3.1
Nextcloud version: (see Nextcloud admin page) 11.0.2
Updated from an older Nextcloud/ownCloud or fresh install: Fresh install
Where did you install Nextcloud from: Opensuse repository
Signing status:
No errors have been found.
Login as admin user into your Nextcloud and access
http://example.com/index.php/settings/integrity/failed
paste the results here.
List of activated apps:
Enabled: - activity: 2.4.1 - comments: 1.1.0 - dav: 1.1.1 - external: true - federatedfilesharing: 1.1.1 - federation: 1.1.1 - files: 1.6.1 - files_pdfviewer: 1.0.1 - files_sharing: 1.1.1 - files_texteditor: 2.2 - files_trashbin: 1.1.0 - files_versions: 1.4.0 - files_videoplayer: 1.0.0 - firstrunwizard: 2.0 - gallery: 16.0.0 - logreader: 2.0.0 - lookup_server_connector: 1.0.0 - nextcloud_announcements: 1.0 - notifications: 1.0.1 - password_policy: 1.1.0 - provisioning_api: 1.1.0 - serverinfo: 1.1.1 - sharebymail: 1.0.1 - survey_client: 0.1.5 - systemtags: 1.1.3 - theming: 1.1.1 - twofactor_backupcodes: 1.0.0 - updatenotification: 1.1.1 - workflowengine: 1.1.1 Disabled: - admin_audit - encryption - files_accesscontrol - files_automatedtagging - files_external - files_retention - templateeditor - user_external - user_ldap - user_saml
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your Nextcloud installation folder
Nextcloud configuration:
{ "system": { "instanceid": "***REMOVED SENSITIVE VALUE***", "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "trusted_domains": [ "cloud.exchi.uni-heidelberg.de" ], "datadirectory": "\/home\/nextcloud_data", "overwrite.cli.url": "***REMOVED SENSITIVE VALUE***", "dbtype": "mysql", "version": "11.0.2.7", "dbname": "ncexchi", "dbhost": "localhost", "dbport": "", "dbtableprefix": "oc_", "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "logtimezone": "UTC", "installed": true, "mail_smtpmode": "smtp", "mail_from_address": "cloudinfo", "mail_domain": "***REMOVED SENSITIVE VALUE***", "mail_smtphost": "***REMOVED SENSITIVE VALUE***", "mail_smtpport": "25" } }
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder
or
Insert your config.php content here.
Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)
Are you using external storage, if yes which one: no
Are you using encryption: no
Are you using an external user-backend, if yes which one: no
Client configuration
Browser: Firefox 53.0
Operating system: Windows 7 (all updates)
Logs
No relevant log entries from apache, nextcloud, mariadb, php, firefox