[Bug]: Empty folders show Pending as size in Web UI #46769
Description
⚠️ This issue respects the following points: ⚠️
- This is a bug, not a question or a configuration/webserver/proxy issue.
- This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
- Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
- I agree to follow Nextcloud's Code of Conduct.
Bug description
If a folder is empty, status in size always pending even when i run sudo -u www-data php occ files:scan --all
Steps to reproduce
- Create a new folder or empty a folder.
- Refresh Page.
- Pending size show.
Expected behavior
Show 0B in folder size when folder is empty.
Installation method
Community Docker image
Nextcloud Server version
28
Operating system
Debian/Ubuntu
PHP engine version
PHP 8.2
Web server
Other
Database engine version
PostgreSQL
Is this bug present after an update or on a fresh install?
Updated from a MINOR version (ex. 28.0.1 to 28.0.2)
Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
What user-backends are you using?
- Default user-backend (database)
- LDAP/ Active Directory
- SSO - SAML
- Other
Configuration report
{
"system": {
"htaccess.RewriteBase": "\/",
"apps_paths": [
{
"path": "\/var\/www\/html\/apps",
"url": "\/apps",
"writable": false
},
{
"path": "\/var\/www\/html\/custom_apps",
"url": "\/custom_apps",
"writable": true
}
],
"memcache.local": "\\OC\\Memcache\\APCu",
"memcache.distributed": "\\OC\\Memcache\\Redis",
"filelocking.enabled": true,
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"password": "***REMOVED SENSITIVE VALUE***",
"port": 6379
},
"overwriteprotocol": "https",
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"nextcloud.example.co.id"
],
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "pgsql",
"version": "28.0.8.1",
"overwrite.cli.url": "https:\/\/nextcloud.example.co.id",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"default_phone_region": "ID",
"default_locale": "id_ID",
"trashbin_retention_obligation": "14, 31",
"versions_retention_obligation": "7, 14",
"remember_login_cookie_lifetime": 259200,
"session_lifetime": 21600,
"activity_expire_days": 30,
"skeletondirectory": "",
"loglevel": "2",
"maintenance": false,
"mail_smtpmode": "smtp",
"mail_smtpsecure": "ssl",
"mail_sendmailmode": "smtp",
"mail_smtpauthtype": "PLAIN",
"mail_smtpauth": 1,
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "465",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"tempdirectory": "\/tmp",
"updatechecker": false,
"force_language": "en",
"quota_include_external_storage": false,
"theme": "",
"user_backends": [
{
"class": "\\OCA\\UserExternal\\IMAP",
"arguments": [
"mail.example.co.id",
993,
"ssl",
"example.co.id",
true,
false
]
}
],
"app_install_overwrite": [
"deck",
"richdocuments",
"spreed",
"extract",
"ldap_write_support",
"groupfolders",
"forms",
"files_automatedtagging"
],
"lost_password_link": "disabled",
"encryption.legacy_format_support": false,
"app.mail.attachment-size-limit": 20971520,
"app.mail.background-sync-interval": 300,
"app.mail.transport": "php-mail",
"enabledPreviewProviders": [
"OC\\Preview\\Imaginary",
"OC\\Preview\\BMP",
"OC\\Preview\\GIF",
"OC\\Preview\\JPEG",
"OC\\Preview\\MP3",
"OC\\Preview\\TXT",
"OC\\Preview\\MarkDown",
"OC\\Preview\\OpenDocument",
"OC\\Preview\\PNG",
"OC\\Preview\\Krita",
"OC\\Preview\\XBitmap",
"OC\\Preview\\PDF"
],
"preview_imaginary_url": "***REMOVED SENSITIVE VALUE***",
"sort_groups_by_name": true,
"maintenance_window_start": 1
}
}List of activated Apps
Enabled:
- activity: 2.20.0
- admin_audit: 1.18.0
- assistant: 1.1.0
- auto_groups: 1.5.3
- bruteforcesettings: 2.8.0
- calendar: 4.7.13
- circles: 28.0.0
- cloud_federation_api: 1.11.0
- comments: 1.18.0
- contacts: 5.5.3
- contactsinteraction: 1.9.0
- dav: 1.29.2
- deck: 1.12.4
- drawio: 3.0.2
- external: 5.3.1
- extract: 1.3.6
- federatedfilesharing: 1.18.0
- federation: 1.18.0
- files: 2.0.0
- files_accesscontrol: 1.18.1
- files_antivirus: 5.5.7
- files_automatedtagging: 1.18.0
- files_external: 1.20.0
- files_inotify: 0.2.1
- files_pdfviewer: 2.9.0
- files_reminders: 1.1.0
- files_sharing: 1.20.0
- files_trashbin: 1.18.0
- files_versions: 1.21.0
- firstrunwizard: 2.17.0
- forms: 4.2.4
- groupfolders: 16.0.7
- integration_openai: 2.0.3
- ldap_write_support: 1.10.0
- logreader: 2.13.0
- lookup_server_connector: 1.16.0
- nextcloud_announcements: 1.17.0
- notes: 4.10.1
- notifications: 2.16.0
- notify_push: 0.6.12
- oauth2: 1.16.3
- password_policy: 1.18.0
- privacy: 1.12.0
- provisioning_api: 1.18.0
- quota_warning: 1.19.0
- recommendations: 2.0.0
- related_resources: 1.3.0
- richdocuments: 8.3.8
- serverinfo: 1.18.0
- settings: 1.10.1
- sharebymail: 1.18.0
- snappymail: 2.36.4
- spreed: 18.0.10
- support: 1.11.1
- survey_client: 1.16.0
- suspicious_login: 6.0.0
- systemtags: 1.18.0
- text: 3.9.2
- theming: 2.3.0
- twofactor_backupcodes: 1.17.0
- twofactor_totp: 10.0.0-beta.2
- user_external: 3.3.0
- user_ldap: 1.19.0
- user_status: 1.8.1
- viewer: 2.2.0
- workflowengine: 2.10.0
Disabled:
- announcementcenter: 6.8.1 (installed 6.8.1)
- dashboard: 7.8.0 (installed 7.5.0)
- encryption: 2.16.0 (installed 2.14.0)
- mail: 3.7.5 (installed 3.7.5)
- photos: 2.4.0 (installed 1.5.0)
- updatenotification: 1.18.0 (installed 1.13.0)
- user_saml: 6.2.0 (installed 6.2.0)
- weather_status: 1.8.0 (installed 1.5.0)Nextcloud Signing status
No errors have been found.Nextcloud Logs
Looks like no error related.Additional info
Web server : Caddy v2
user-backends : External user authentication = IMAP