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0. Needs triagePending check for reproducibility or if it fits our roadmapPending check for reproducibility or if it fits our roadmap31-feedbackbug
Description
⚠️ This issue respects the following points: ⚠️
- This is a bug, not a question or a configuration/webserver/proxy issue.
- This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
- Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
- I agree to follow Nextcloud's Code of Conduct.
Bug description
Exception logged: "userId cannot be an empty string"
Steps to reproduce
- reopen yesterdays browser tabs while authenticated from proxy via REMOTE_USER
- observe logs
Expected behavior
Auth issues should always be handled robustly. Any request should be handled as a request from an authorized user, or not. Never in some internal error state in between.
Nextcloud Server version
31
Operating system
Debian/Ubuntu
PHP engine version
PHP 8.1
Web server
Nginx
Database engine version
PostgreSQL
Is this bug present after an update or on a fresh install?
None
Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
What user-backends are you using?
- Default user-backend (database)
- LDAP/ Active Directory
- SSO - SAML
- Other
Configuration report
{
"system": {
"version": "31.0.7.1",
"config_is_read_only": true,
"connectivity_check_domains": [],
"check_for_working_wellknown_setup": false,
"secret": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"***REMOVED SENSITIVE VALUE***"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "pgsql",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"maintenance_window_start": 21,
"debug": false,
"default_phone_region": "DE",
"instanceid": "***REMOVED SENSITIVE VALUE***",
"updatechecker": false,
"upgrade.disable-web": true,
"updater.server.url": "***REMOVED SENSITIVE VALUE***",
"updater.release.channel": "stable",
"skeletondirectory": "",
"default_language": "de",
"overwrite.cli.url": "***REMOVED SENSITIVE VALUE***",
"htaccess.RewriteBase": "\/",
"allow_local_remote_servers": true,
"loglevel": 2,
"log_type": "syslog",
"syslog_tag": "nextcloud",
"logfile": "",
"logdateformat": "Y-m-d H:i:s",
"logtimezone": "UTC",
"log.condition": {
"apps": [
"admin_audit"
]
},
"log_type_audit": "syslog",
"syslog_tag_audit": "nextcloud",
"logfile_audit": "",
"memcache.local": "\\OC\\Memcache\\APCu",
"memcache.distributed": "\\OC\\Memcache\\Memcached",
"memcache.locking": "\\OC\\Memcache\\Memcached",
"memcached_servers": [
[
"\/run\/nextcloud\/memcached.sock",
0
]
],
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_smtpmode": "smtp",
"maintenance": false,
"knowledgebaseenabled": false,
"enable_previews": true,
"allow_user_to_change_display_name": false,
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtpauthtype": "LOGIN",
"mail_smtpsecure": "ssl",
"mail_smtpauth": 1,
"trashbin_retention_obligation": "14, 60",
"mail_send_plaintext_only": true,
"theme": "",
"has_internet_connection": false
}
}List of activated Apps
Enabled:
- activity: 4.0.0
- admin_audit: 1.21.0
- app_api: 5.0.2
- calendar: 5.3.7
- circles: 31.0.0
- cloud_federation_api: 1.14.0
- comments: 1.21.0
- contactsinteraction: 1.12.0
- dav: 1.33.0
- federatedfilesharing: 1.21.0
- files: 2.3.1
- files_accesscontrol: 2.0.0
- files_automatedtagging: 2.0.0
- files_downloadlimit: 4.0.0
- files_reminders: 1.4.0
- files_retention: 2.0.1
- files_sharing: 1.23.1
- files_trashbin: 1.21.0
- files_versions: 1.24.0
- logreader: 4.0.0
- lookup_server_connector: 1.19.0
- notifications: 4.0.0
- oauth2: 1.19.1
- privacy: 3.0.0
- profile: 1.0.0
- provisioning_api: 1.21.0
- related_resources: 2.0.0
- richdocuments: 8.7.3
- serverinfo: 3.0.0
- settings: 1.14.0
- systemtags: 1.21.1
- tasks: 0.16.1
- text: 5.0.0
- theming: 2.6.1
- twofactor_backupcodes: 1.20.0
- user_saml: 6.6.0
- viewer: 4.0.0
- webhook_listeners: 1.2.0
- workflowengine: 2.13.0
Disabled:
- bruteforcesettings: 4.0.0 (installed 1.0.3)
- dashboard: 7.11.0 (installed 7.0.0)
- encryption: 2.19.0
- federation: 1.21.0 (installed 1.2.0)
- files_external: 1.23.0
- files_pdfviewer: 4.0.0 (installed 2.10.0)
- nextcloud_announcements: 3.0.0 (installed 1.1)
- password_policy: 3.0.0 (installed 1.3.0)
- photos: 4.0.0 (installed 1.0.0)
- recommendations: 4.0.0 (installed 0.8.0)
- support: 3.0.0 (installed 1.1.0)
- suspicious_login: 9.0.1
- twofactor_nextcloud_notification: 5.0.0
- twofactor_totp: 13.0.0-dev.0
- updatenotification: 1.21.0 (installed 1.2.0)
- user_ldap: 1.22.0
- user_status: 1.11.0 (installed 1.8.1)
- weather_status: 1.11.0 (installed 1.7.0)Nextcloud Signing status
No errors have been found.Nextcloud Logs
{"reqId":"***redacted***","level":3,"time":"2025-07-31 06:39:29","remoteAddr":"***redacted***","user":"--","app":"index","method":"GET","url":"/apps/files/?dir=/redacted&fileid=1337","message":"{\"Exception\":\"InvalidArgumentException\",\"Message\":\"userId cannot be an empty string\",\"Code\":0,\"Trace\":[{\"file\":\"/nc/lib/private/Config/UserConfig.php\",\"line\":152,\"function\":\"assertParams\",\"class\":\"OC\\\\Config\\\\UserConfig\",\"type\":\"->\"},{\"file\":\"/nc/lib/private/AllConfig.php\",\"line\":282,\"function\":\"hasKey\",\"class\":\"OC\\\\Config\\\\UserConfig\",\"type\":\"->\"},{\"file\":\"/nc/lib/private/TemplateLayout.php\",\"line\":130,\"function\":\"getUserValue\",\"class\":\"OC\\\\AllConfig\",\"type\":\"->\"},{\"file\":\"/nc/lib/private/legacy/OC_Template.php\",\"line\":120,\"function\":\"__construct\",\"class\":\"OC\\\\TemplateLayout\",\"type\":\"->\"},{\"file\":\"/nc/lib/public/AppFramework/Http/TemplateResponse.php\",\"line\":189,\"function\":\"fetchPage\",\"class\":\"OC_Template\",\"type\":\"->\"},{\"file\":\"/nc/lib/private/AppFramework/Http/Dispatcher.php\",\"line\":159,\"function\":\"render\",\"class\":\"OCP\\\\AppFramework\\\\Http\\\\TemplateResponse\",\"type\":\"->\"},{\"file\":\"/nc/lib/private/AppFramework/App.php\",\"line\":161,\"function\":\"dispatch\",\"class\":\"OC\\\\AppFramework\\\\Http\\\\Dispatcher\",\"type\":\"->\"},{\"file\":\"/nc/lib/private/Route/Router.php\",\"line\":315,\"function\":\"main\",\"class\":\"OC\\\\AppFramework\\\\App\",\"type\":\"::\"},{\"file\":\"/nc/lib/base.php\",\"line\":1040,\"function\":\"match\",\"class\":\"OC\\\\Route\\\\Router\",\"type\":\"->\"},{\"file\":\"/nc/index.php\",\"line\":24,\"function\":\"handleRequest\",\"class\":\"OC\",\"type\":\"::\"}],\"File\":\"/nc/lib/private/Config/UserConfig.php\",\"Line\":1668,\"message\":\"userId cannot be an empty string\",\"exception\":{},\"CustomMessage\":\"userId cannot be an empty string\"}","userAgent":"***redacted***","version":"31.0.7.1"}Additional info
I do not yet know ways to immediately or reliably trigger this. I have so far only seen it with with memcached enabled, possibly some non-atomic cache operation involving multiple keys?
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0. Needs triagePending check for reproducibility or if it fits our roadmapPending check for reproducibility or if it fits our roadmap31-feedbackbug