Unable to upload 6GB file to nextcloud when SWIFT object storage is used as primary storage or as external storage #6105
Description
Steps to reproduce
- Unable to upload 6GB file to nextcloud when SWIFT object storage is used as primary storage or as external storage
Expected behaviour
Tell us what should happen
File is successfully uploaded
Actual behaviour
Tell us what happens instead
Server responds with "Internal server error"
Server configuration
Operating system:
CentOS 7.3.1611
Web server:
apache 2.4.6
Database:
mariadb-5.5
PHP version:
7.0
Nextcloud version: (see Nextcloud admin page)
11
Updated from an older Nextcloud/ownCloud or fresh install:
fresh
Where did you install Nextcloud from:
tarball
Signing status:
Signing status
Login as admin user into your Nextcloud and access
http://example.com/index.php/settings/integrity/failed
paste the results here.
No errors have been found.
List of activated apps:
App list
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your Nextcloud installation folder
Enabled:
- activity: 2.4.1
- comments: 1.1.0
- dav: 1.1.1
- federatedfilesharing: 1.1.1
- federation: 1.1.1
- files: 1.6.1
- files_external: 1.1.2
- files_pdfviewer: 1.0.1
- files_sharing: 1.1.1
- files_texteditor: 2.2
- files_trashbin: 1.1.0
- files_versions: 1.4.0
- files_videoplayer: 1.0.0
- gallery: 16.0.0
- lookup_server_connector: 1.0.0
- nextcloud_announcements: 1.0
- notifications: 1.0.1
- password_policy: 1.1.0
- provisioning_api: 1.1.0
- sharebymail: 1.0.1
- systemtags: 1.1.3
- theming: 1.1.1
- twofactor_backupcodes: 1.0.0
- updatenotification: 1.1.1
- workflowengine: 1.1.1
Nextcloud configuration:
Config report
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder
or
Insert your config.php content here.
Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)
{
"system": {
"instanceid": "ocwdxao1plbh",
"passwordsalt": "REMOVED SENSITIVE VALUE",
"secret": "REMOVED SENSITIVE VALUE",
"trusted_domains": [
"necen.data.surfsara.nl",
"portal.cdi.surfsara.nl"
],
"overwrite.cli.url": "https://necen.data.surfsara.nl",
"overwritehost": "necen.data.surfsara.nl",
"overwriteprotocol": "https",
"forwarded_for_headers": [
"HTTP_X_FORWARDED_FOR",
"HTTP_FORWARDED_FOR"
],
"memcache.local": "\OC\Memcache\APCu",
"memcache.distributed": "\OC\Memcache\Redis",
"memcache.locking": "\OC\Memcache\Redis",
"redis": {
"host": "145.100.5.230",
"port": 6379,
"timeout": 0,
"password": "REMOVED SENSITIVE VALUE",
"dbindex": 0
},
"filelocking.enabled": "true",
"trusted_proxies": [
"145.100.5.230"
],
"mail_domain": "necen.data.surfsara.nl",
"version": "11.0.3.2",
"appcodechecker": false,
"updatechecker": false,
"installed": true,
"enable_previews": true,
"preview_max_x": 1024,
"preview_max_y": 1024,
"preview_max_filesize_image": 100,
"enabledPreviewProviders": [
"OC\Preview\PNG",
"OC\Preview\JPEG",
"OC\Preview\GIF",
"OC\Preview\BMP",
"OC\Preview\XBitmap",
"OC\Preview\TXT",
"OC\Preview\MarkDown"
],
"appstoreenabled": false,
"has_internet_connection": false,
"auth.bruteforce.protection.enabled": true,
"enable_avatars": true,
"dbtype": "mysql",
"dbname": "necen_nc",
"dbhost": "145.100.5.230",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "REMOVED SENSITIVE VALUE",
"dbpassword": "REMOVED SENSITIVE VALUE",
"cron_log": true,
"log_type": "file",
"logfile": "/var/log/necen.data.surfsara.nl.log",
"logtimezone": "Europe/Amsterdam",
"loglevel": "0",
"logdateformat": "d/M/Y:H:i:s",
"objectstore_multibucket": {
"class": "\OC\Files\ObjectStore\Swift",
"arguments": {
"autocreate": true,
"username": "necen_xcloud",
"password": "blablabla",
"region": "RegionOne",
"url": "https://proxy.swift.surfsara.nl:5000/v2.0",
"tenantName": "necen_xcloud",
"serviceName": "Swift",
"urlType": "internal"
}
}
}
}
Are you using external storage, if yes which one: local/smb/sftp/...
yes, SWIFT
Are you using encryption: yes/no
No
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
No
Client configuration
Browser:
Operating system:
Logs
Web server error log
Web server error log
Insert your webserver log here
Nothing special
Nextcloud log (data/nextcloud.log)
Nextcloud log
Insert your Nextcloud log here
Browser log
Browser log
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) ...