Error modifying file in External Storage (SMB)

[jivarson]

Steps to reproduce

1. Mount an external SMB-share to an NC 12.0.3-installation
2. Create a textfile
3. Try to overwrite file either through webdav or webgui.

Expected behaviour

The file should be overwritten since permissions allows it

Actual behaviour

Internal server error.
File isnt updated.
Neither from webgui nor webdav

Server configuration

Operating system: OpenSuse Leap 42.2

Web server: Apache 2.4.23

Database: MariaDB 10.0.31

PHP version: 7.1.10

Nextcloud version: 12.0.3.3

Updated from an older Nextcloud/ownCloud or fresh install: Updated from 12.0.2

Where did you install Nextcloud from: Installed from Official tarball, upgraded through webgui

Signing status:

Signing status

No errors have been found.

List of activated apps:

App list

Enabled:

• activity: 2.5.2
• admin_audit: 1.2.0
• audioplayer: 2.1.0
• bookmarks: 0.10.1
• bruteforcesettings: 1.0.2
• calendar: 1.5.6
• checksum: 0.3.5
• comments: 1.2.0
• contacts: 2.0.1
• dav: 1.3.0
• deck: 0.2.4
• drawio: 0.8.8
• external: 2.0.3
• federatedfilesharing: 1.2.0
• files: 1.7.2
• files_accesscontrol: 1.2.5
• files_automatedtagging: 1.2.2
• files_clipboard: 0.6.4
• files_external: 1.3.0
• files_markdown: 2.0.1
• files_pdfviewer: 1.1.1
• files_sharing: 1.4.0
• files_texteditor: 2.4.1
• files_versions: 1.5.0
• files_videoplayer: 1.1.0
• gallery: 17.0.0
• logreader: 2.0.0
• lookup_server_connector: 1.0.0
• mail: 0.7.3
• metadata: 0.5.0
• nextcloud_announcements: 1.1
• notes: 2.3.1
• notifications: 2.0.0
• oauth2: 1.0.5
• polls: 0.8.0
• provisioning_api: 1.2.0
• richdocuments: 1.12.35
• serverinfo: 1.2.0
• sharebymail: 1.2.0
• spreed: 2.0.1
• systemtags: 1.2.0
• tasks: 0.9.5
• telephoneprovider: 1.0.0
• theming: 1.3.0
• twofactor_backupcodes: 1.1.1
• twofactor_totp: 1.3.1
• twofactor_u2f: 1.3.3
• updatenotification: 1.2.0
• workflowengine: 1.2.0
  Disabled:
• dashboard
• encryption
• end_to_end_encryption-only-files
• federation
• files_trashbin
• firstrunwizard
• keeweb
• ocsms
• password_policy
• survey_client
• user_external
• user_ldap

Nextcloud configuration:

Config report

{ "system": { "instanceid": "", "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "trusted_domains": [ "" ], "datadirectory": "\/srv\/www\/htdocs\/nextcloud\/data", "overwrite.cli.url": "https:\/\/.org", "memcache.local": "\\OC\\Memcache\\APCu", "dbtype": "mysql", "version": "12.0.3.3", "dbname": "ncdb", "dbhost": "localhost", "dbport": "", "dbtableprefix": "oc_", "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "installed": true, "updater.release.channel": "stable", "maintenance": false, "mail_smtpmode": "smtp", "mail_smtpauthtype": "LOGIN", "mail_smtpsecure": "ssl", "mail_from_address": "nextcloud", "mail_domain": "", "mail_smtpauth": 1, "mail_smtphost": "smtp.gmail.com", "mail_smtpport": "465", "mail_smtpname": "***REMOVED SENSITIVE VALUE***", "mail_smtppassword": "***REMOVED SENSITIVE VALUE***", "theme": "", "loglevel": 2 } }

Are you using external storage, if yes which one: smb

Are you using encryption: no

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...

LDAP configuration (delete this part if not used)

LDAP config

With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your Nextcloud installation folder

Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';


Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.

Client configuration

Browser:

Operating system:

Logs

Web server error log

Web server error log

[Sun Oct 22 11:37:11.041277 2017] [authz_core:error] [pid 3755] [client 192.168.1.208:19109] AH01630: client denied by server configuration: /srv/www/htdocs/nextcloud/data/.ocdata

Nextcloud log (data/nextcloud.log)

Nextcloud log

{"reqId":"ztlqIyTLmMZuxj1gwIFY","level":3,"time":"2017-10-22T09:37:22+00:00","remoteAddr":"192.168.1.208","user":"j0e","app":"webdav","method":"PUT","url":"/remote.php/webdav/Dokument/apa.txt","message":"renaming part file to final file failed ($run: true, $renameOkay: false, $fileExists: true)","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0","version":"12.0.3.3"}
{"reqId":"ztlqIyTLmMZuxj1gwIFY","level":4,"time":"2017-10-22T09:37:22+00:00","remoteAddr":"192.168.1.208","user":"j0e","app":"webdav","method":"PUT","url":"/remote.php/webdav/Dokument/apa.txt","message":"Exception: {"Exception":"Sabre\\DAV\\Exception","Message":"Could not rename part file to final file","Code":0,"Trace":"#0 \/srv\/www\/htdocs\/nextcloud\/3rdparty\/sabre\/dav\/lib\/DAV\/Server.php(1130): OCA\\DAV\\Connector\\Sabre\\File->put(Resource id #17)\n#1 \/srv\/www\/htdocs\/nextcloud\/3rdparty\/sabre\/dav\/lib\/DAV\/CorePlugin.php(513): Sabre\\DAV\\Server->updateFile('Dokument\/apa.tx...', Resource id #17, NULL)\n#2 [internal function]: Sabre\\DAV\\CorePlugin->httpPut(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response))\n#3 \/srv\/www\/htdocs\/nextcloud\/3rdparty\/sabre\/event\/lib\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\n#4 \/srv\/www\/htdocs\/nextcloud\/3rdparty\/sabre\/dav\/lib\/DAV\/Server.php(479): Sabre\\Event\\EventEmitter->emit('method:PUT', Array)\n#5 \/srv\/www\/htdocs\/nextcloud\/3rdparty\/sabre\/dav\/lib\/DAV\/Server.php(254): Sabre\\DAV\\Server->invokeMethod(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response))\n#6 \/srv\/www\/htdocs\/nextcloud\/apps\/dav\/appinfo\/v1\/webdav.php(76): Sabre\\DAV\\Server->exec()\n#7 \/srv\/www\/htdocs\/nextcloud\/remote.php(162): require_once('\/srv\/www\/htdocs...')\n#8 {main}","File":"\/srv\/www\/htdocs\/nextcloud\/apps\/dav\/lib\/Connector\/Sabre\/File.php","Line":188}","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0","version":"12.0.3.3"}

Browser log

Browser log

Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log
c) ...

[blizzz]

@icewind1991

[thechonta]

Hello, Nextcloud 13 is out now but external Storages are unusable.
The only Version of Nextcloud that works as well with external Storages is Nextclout 11.
It is regardles of LDAP or direkt SMB share, it is not possible to sync an edited file.
Please someone repair this.

With kind regards

Chonta

[fafische]

I can not confirm this generally. When working direktly in external storage everythings works fine (NC13.0.1, local folder as external storage).
But: when sharing an external folder it is not possible to share the root external folder with permissions for delete (#8931). Syncronising the share of an external folder can be a problem because of that.

[Orbital-Bit]

same issue reported in these posts; 8978, 8547, and 9000

[MorrisJobke]

same issue reported in these posts; #8978, #8547, and #9000

Let's close then this one here as duplicate of one of the mentioned ones.

[MorrisJobke]

Let's continue this in #8978