Skip to content

No update 13.0.3 possible #9815

@jgrete

Description

@jgrete

Steps to reproduce

  1. Got Notification: update 13.0.3 available
  2. go to preferences and notice your system is the latest one (but it is 13.0.2)

Expected behaviour

After getting a notification that an update is available I would expect to be able to update...

Actual behaviour

No update possible?!?!

Server configuration detail

Operating system: Linux 4.4.132-53-default #1 SMP Wed May 23 06:57:07 UTC 2018 (036cd2f) x86_64

Webserver: Apache (apache2handler)

Database: mysql 10.2.13

PHP version: 7.0.7
Modules loaded: Core, date, libxml, pcre, filter, hash, Reflection, SPL, session, SimpleXML, standard, xml, mysqlnd, apache2handler, ctype, curl, dom, mbstring, fileinfo, ftp, gd, gettext, gmp, iconv, imap, intl, json, exif, mcrypt, mysqli, openssl, pcntl, PDO, pdo_mysql, pdo_sqlite, posix, redis, shmop, sockets, sqlite3, tidy, tokenizer, xmlreader, xmlwriter, xsl, zip, zlib, Zend OPcache

Nextcloud version: 13.0.2 - 13.0.2.1

Updated from an older Nextcloud/ownCloud or fresh install:

Where did you install Nextcloud from: unknown

Signing status

Array

List of activated apps
Enabled:
 - activity: 2.6.1
 - admin_audit: 1.3.0
 - announcementcenter: 3.2.1
 - apporder: 0.4.1
 - bookmarks: 0.11.0
 - bruteforcesettings: 1.0.3
 - calendar: 1.6.1
 - camerarawpreviews: 0.5.3
 - caniupdate: 0.1.2
 - checksum: 0.4.0
 - circles: 0.13.6
 - cms_pico: 0.9.7
 - comments: 1.3.0
 - contacts: 2.1.5
 - data_request: 1.0.0
 - dav: 1.4.6
 - deck: 0.3.1
 - drawio: 0.8.9
 - drop_account: 0.0.11
 - dropit: 0.1.1
 - end_to_end_encryption: 1.0.5
 - external: 3.0.3
 - federatedfilesharing: 1.3.1
 - federation: 1.3.0
 - files: 1.8.0
 - files_accesscontrol: 1.3.0
 - files_antivirus: 1.2.0
 - files_automatedtagging: 1.3.0
 - files_downloadactivity: 1.2.0
 - files_external: 1.4.1
 - files_linkeditor: 1.0.5
 - files_markdown: 2.0.4
 - files_pdfviewer: 1.2.1
 - files_reader: 1.2.3
 - files_retention: 1.2.0
 - files_rightclick: 0.8.4
 - files_sharing: 1.5.0
 - files_texteditor: 2.5.1
 - files_trackdownloads: 1.2.2
 - files_trashbin: 1.3.0
 - files_versions: 1.6.0
 - files_videoplayer: 1.2.0
 - firstrunwizard: 2.2.1
 - flowupload: 0.0.7
 - gallery: 18.0.0
 - gpxedit: 0.0.8
 - gpxmotion: 0.0.6
 - gpxpod: 2.2.2
 - groupfolders: 1.2.0
 - impersonate: 1.0.4
 - issuetemplate: 0.3.0
 - keeporsweep: 0.1.6
 - logreader: 2.0.0
 - lookup_server_connector: 1.1.0
 - mail: 0.8.1
 - metadata: 0.6.0
 - mood: 0.3.3
 - music: 0.6.1
 - nextcloud_announcements: 1.2.0
 - notes: 2.3.2
 - notifications: 2.1.2
 - oauth2: 1.1.0
 - ocdownloader: 1.5.6
 - ojsxc: 3.4.0
 - ownbackup: 17.5.0
 - ownpad: 0.6.6
 - passman: 2.1.4
 - password_policy: 1.3.0
 - polls: 0.8.1
 - previewgenerator: 1.0.9
 - provisioning_api: 1.3.0
 - qownnotesapi: 17.5.0
 - quicknotes: 0.1.3
 - quota_warning: 1.2.0
 - radio: 0.6.1
 - ransomware_protection: 1.1.0
 - registration: 0.4.2
 - serverinfo: 1.3.0
 - sharebymail: 1.3.0
 - smb_test: 0.1.0
 - socialsharing_diaspora: 1.0.2
 - socialsharing_email: 1.0.3
 - socialsharing_facebook: 1.0.2
 - socialsharing_googleplus: 1.0.2
 - socialsharing_twitter: 1.0.2
 - spreed: 3.2.2
 - survey_client: 1.1.0
 - systemtags: 1.3.0
 - tasks: 0.9.6
 - telephoneprovider: 1.0.1
 - theming: 1.4.5
 - theming_customcss: 1.0.0
 - twofactor_backupcodes: 1.2.3
 - updatenotification: 1.3.0
 - user_usage_report: 1.0.1
 - weather: 1.5.1
 - workflowengine: 1.3.0
Disabled:
 - encryption
 - limit_login_to_ip
 - spreedme
 - user_external
 - user_ldap

Configuration (config/config.php)
{
    "instanceid": "***REMOVED SENSITIVE VALUE***",
    "passwordsalt": "***REMOVED SENSITIVE VALUE***",
    "secret": "***REMOVED SENSITIVE VALUE***",
    "trusted_domains": [
        "g*********o",
        "cloud-server.*****",
        "hal",
        "hal.*****"
    ],
    "datadirectory": "***REMOVED SENSITIVE VALUE***",
    "overwrite.cli.url": "https:**************",
    "dbtype": "mysql",
    "version": "13.0.2.1",
    "dbname": "***REMOVED SENSITIVE VALUE***",
    "dbhost": "***REMOVED SENSITIVE VALUE***",
    "dbport": "",
    "dbtableprefix": "oc_",
    "mysql.utf8mb4": true,
    "dbuser": "***REMOVED SENSITIVE VALUE***",
    "dbpassword": "***REMOVED SENSITIVE VALUE***",
    "mail_smtpmode": "smtp",
    "mail_smtpsecure": "tls",
    "mail_from_address": "***REMOVED SENSITIVE VALUE***",
    "mail_domain": "***REMOVED SENSITIVE VALUE***",
    "mail_smtpauthtype": "PLAIN",
    "mail_smtpauth": 1,
    "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
    "mail_smtpport": "587",
    "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
    "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
    "installed": true,
    "maintenance": false,
    "theme": "thema1",
    "filelocking.enabled": true,
    "memcache.distributed": "\\OC\\Memcache\\Redis",
    "memcache.locking": "\\OC\\Memcache\\Redis",
    "redis": {
        "host": "***REMOVED SENSITIVE VALUE***",
        "port": 6379,
        "timeout": 0
    },
    "log_rotate_size": 13107200,
    "preview_libreoffice_path": "\/usr\/bin\/libreoffice",
    "preview_office_cl_parameters": " --headless --nologo --nofirststartwizard --invisible --norestore --convert-to pdf --outdir ",
    "loglevel": 2,
    "updater.release.channel": "stable"
}

Are you using external storage, if yes which one: local/smb/sftp/...

Are you using encryption: no

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...

LDAP configuration (delete this part if not used)
With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your Nextcloud installation folder

Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';


Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.

Client configuration

Browser: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0) Gecko/20100101 Firefox/60.0

Operating system:

Logs

Browser log
Insert your webserver log here 
Nextcloud log
Insert your Nextcloud log here
Browser log

Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log
c) ...

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions