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Jira: Add option to disable issue updates#4297

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waltherlee wants to merge 4 commits intoprometheus:mainfrom
waltherlee:jira-add-option-to-disable-ticket-updates
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Jira: Add option to disable issue updates#4297
waltherlee wants to merge 4 commits intoprometheus:mainfrom
waltherlee:jira-add-option-to-disable-ticket-updates

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@waltherlee
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@waltherlee waltherlee commented Mar 7, 2025

Currently, every Jira notification sends a request that overwrites user changes to issue fields (title, description, priority, etc).

Losing changes may be unexpected for many Jira users, and this PR adds a receiver config to be able to skip the update request for existing issues without affecting resolve and reopen transitions.

Walther Lee added 4 commits March 3, 2025 16:00
Signed-off-by: Walther Lee <walther.lee@reddit.com>
Signed-off-by: Walther Lee <walther.lee@reddit.com>
Signed-off-by: Walther Lee <walther.lee@reddit.com>
Signed-off-by: Walther Lee <walther.lee@reddit.com>
@grobinson-grafana
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I don't know about the flag DisableFieldUpdates. This feels like something that should be consistent. We should look at how it works for other integrations like Pagerduty and do the same here.

@waltherlee
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Sure, I can look into that. I'm pretty sure they don't overwrite, so that works too. On the other hand, without a flag, it will be a breaking change for people expecting the current implementation, which propagates changes in the receiver config to existing open issues.

@Spaceman1701
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Just tagging this as related/similar to #4621

@SuperQ
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SuperQ commented Jan 5, 2026

I think this is solved by #4621

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5 participants