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Add automatic rejections to modmail to block threads from being created #1084

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ajax146 merged 3 commits into from
Jul 22, 2024
Merged

Add automatic rejections to modmail to block threads from being created #1084

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Add automatic rejections to modmail to block threads from being created
ajax146 Jul 21, 2024
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ajax146 Jul 21, 2024
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ajax146 Jul 21, 2024
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22 changes: 22 additions & 0 deletions techsupport_bot/commands/modmail.py
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Original file line number Diff line number Diff line change
Expand Up @@ -229,6 +229,7 @@ async def on_member_join(self: Self, member: discord.Member) -> None:
MODMAIL_FORUM_ID = None
MODMAIL_LOG_CHANNEL_ID = None
AUTOMATIC_RESPONSES = None
AUTOMATIC_REJECTIONS = None
ROLES_TO_PING = None
THREAD_CREATION_MESSAGE = None

Expand Down Expand Up @@ -344,6 +345,15 @@ async def handle_dm(message: discord.Message) -> None:

# - No thread was found, create one -

for regex in AUTOMATIC_REJECTIONS:
if re.match(regex, message.content):
await auxiliary.send_deny_embed(
message="This message cannot be used to start a "
+ f"thread: {AUTOMATIC_REJECTIONS[regex]}",
channel=message.channel,
)
return

if message.author.id in awaiting_confirmation:
await auxiliary.send_deny_embed(
message="Please respond to the existing prompt before trying to open a new modmail"
Expand Down Expand Up @@ -842,6 +852,14 @@ async def setup(bot: bot.TechSupportBot) -> None:
default={},
)

config.add(
key="automatic_rejections",
datatype="dict",
title="Modmail auto-rejections",
description="If someone sends a message matching regex, blocks thread creation",
default={},
)

config.add(
key="modmail_roles",
datatype="list",
Expand Down Expand Up @@ -910,6 +928,10 @@ def __init__(self: Self, bot: bot.TechSupportBot) -> None:
global AUTOMATIC_RESPONSES
AUTOMATIC_RESPONSES = config.extensions.modmail.automatic_responses.value

# pylint: disable=W0603
global AUTOMATIC_REJECTIONS
AUTOMATIC_REJECTIONS = config.extensions.modmail.automatic_rejections.value

# pylint: disable=W0603
global ROLES_TO_PING
# dict.fromkeys() to deduplicate the list
Expand Down