WC Chat

Contributors: roufsweb
Tags: woocommerce, chat, whatsapp, support, agent, contact button, floating chat
Requires at least: 5.8
Tested up to: 6.9
Stable tag: 1.3.1
Requires PHP: 7.4
License: GPLv3
License URI: https://www.gnu.org/licenses/gpl-3.0.html

The ultimate multi-agent chat widget for WooCommerce. Features draggable UI, smart context logic for WhatsApp, and support for multiple platforms.

Description

WC Chat is a lightweight, context-aware customer support widget designed for WooCommerce.

Unlike simple button plugins, WC Chat helps you close sales by detecting where your customer is shopping (Product, Cart, or Checkout) and generating context-rich pre-filled messages (primarily for WhatsApp and Email).

🚀 Why WC Chat?

• Multi-Agent Support: Add unlimited support agents.
• Draggable UI: Customers can move the chat bubble anywhere on their screen to avoid blocking content (position is saved per session).
• Smart Context (WhatsApp & Email):
  • Product Page: Pre-fills the message with the exact Product Name and Price.
  • Cart Page: Generates a summary of the cart (Item count and Total value).
  • Checkout Page: Helps agents identify checkout issues quickly.
• Omnichannel: Support for WhatsApp, Facebook Messenger, Telegram, Phone, Email, and Custom Links.

✨ Key Features

• Unlimited Agents: Add as many agents as you need (Sales, Support, etc.).
• Platform Agnostic: Mix WhatsApp, Messenger, Telegram, and more in one list.
• Visual Customization:
  • Colors: Full control over Primary, Text, and Agent Background colors to match your brand.
  • Icons: Use built-in vector icons or upload Custom Images for agent avatars and the main bubble.
  • Labels: Toggle the "Chat with us" text label.
• Responsive Positioning:
  • Set unique widget positions for Desktop, Tablet, and Mobile.
  • Fine-tune coordinates (X/Y axis) for perfect alignment.
• Performance:
  • Zero jQuery: The frontend widget uses pure Vanilla JS for maximum speed.
  • Lightweight: Loads only the necessary assets.
• Data Hygiene: Includes a clean uninstall feature that wipes all plugin settings/data from your database upon deletion.

Installation

1. Download the latest version of plugin zip from the release.
2. Go to your WordPress Dashboard.
3. Go to Plugins.
4. Click "Add New Plugin".
5. Click "Upload Plugin".
6. Choose the "wc-chat" plugin zip you downloaded.
7. Click "Install Now".
8. After the installation process is complete, Activate the plugin.
9. You will see a new option appear in your WordPress dashboard "WC Chat".
10. Customize as your heart desires.

Frequently Asked Questions

Does this plugin store chat logs?

No. This is a "click-to-chat" connection widget. The actual conversations happen on the respective third-party platforms (WhatsApp, Messenger, etc.). We do not store any messages on your site.

Can I use my own images?

Yes! You can upload custom images/logos for both the main widget bubble and for each individual agent's avatar.

Does it work with my theme?

Yes. The widget floats above your site content (using Z-Index). You can adjust its exact position in the settings to ensure it doesn't cover important theme elements like your "Add to Cart" button or footer.

Changelog

1.3.1

• New: Renamed plugin to WC Chat for WordPress standards compliance.
• New: Added uninstall.php for database cleanup.
• New: Added class existence checks for improved stability.
• Improved: Updated readme and documentation.

1.0.0

• Initial release.