Crash on startup - sender changed number?

[edent]

I have:

• searched open and closed issues for duplicates
• read https://github.com/WhisperSystems/Signal-Android/wiki/Submitting-useful-bug-reports

---

Bug description

As soon as I open Signal I get "Unfortunately Signal has stopped."

I think this is due to a Textsecure contact changing her phone number.

Steps to reproduce

• I was able to send & receive SMS & Signal messages this morning.
• A contact has swapped a SIM and has a new number (signal didn't ask her to re-register)
• I received a heads-up notification of a message from her this morning.
• Tried to open Signal and got the "Unfortunately Signal has stopped." error.

I know correlation does not imply causation - but I can't think of anything else which has changed.

I don't want to uninstall / wipe data as a I don't want to lose my messages.

Wiping the cache and restarting the device did not fix the problem.

Actual result: Instant crash. Cannot open, take bug reports, nor back up.

Expected result: Should open - perhaps isolating the errant message.

Screenshots

http://imgur.com/Pcorrb6

Device info

Device: Motorola Nexus 6
Android version: 6.0.1 (CyanogenMod 13)
Signal version: 3.15.2

Link to debug log

Can't open the app, here's the CatLog

http://imgur.com/Pcorrb6

[cascheberg]

The debug log seems to contain helpful information, but obviously not much of it can be read. It would be great if you could export the content.

---

If your contact wants to be found on Signal under her new number, she should un-register her current account and then re-register, see http://support.whispersystems.org/hc/en-us/articles/212535818-What-do-I-do-if-I-get-a-new-number-What-if-I-am-switching-to-a-new-phone-

[edent]

Here's the export from catlog - let me know if you need more.

She's currently porting her number, so the regular one should be back in a few days. Hope that'll stop the crashes! ☺️

04-21 08:58:15.566 W/JobConsumer(3640):     at org.whispersystems.jobqueue.JobConsumer.runJob(JobConsumer.java:76)
04-21 08:58:15.566 W/JobConsumer(3640):     at org.whispersystems.jobqueue.JobConsumer.run(JobConsumer.java:46)
04-21 08:58:15.567 E/AndroidRuntime(3640):  at org.whispersystems.jobqueue.JobConsumer.runJob(JobConsumer.java:76)
04-21 08:58:15.567 E/AndroidRuntime(3640):  at org.whispersystems.jobqueue.JobConsumer.run(JobConsumer.java:46)
04-21 08:58:15.954 W/OkHttpClientWrapper(3640): Connecting to: wss://textsecure-service.whispersystems.org/v1/websocket/?login=%s&password=%s
04-21 08:58:21.361 W/JobConsumer(3901):     at org.whispersystems.jobqueue.JobConsumer.runJob(JobConsumer.java:76)
04-21 08:58:21.361 W/JobConsumer(3901):     at org.whispersystems.jobqueue.JobConsumer.run(JobConsumer.java:46)
04-21 08:58:21.365 E/AndroidRuntime(3901):  at org.whispersystems.jobqueue.JobConsumer.runJob(JobConsumer.java:76)
04-21 08:58:21.365 E/AndroidRuntime(3901):  at org.whispersystems.jobqueue.JobConsumer.run(JobConsumer.java:46)
04-21 08:58:36.780 W/JobConsumer(4799):     at org.whispersystems.jobqueue.JobConsumer.runJob(JobConsumer.java:76)
04-21 08:58:36.780 W/JobConsumer(4799):     at org.whispersystems.jobqueue.JobConsumer.run(JobConsumer.java:46)
04-21 08:58:36.781 E/AndroidRuntime(4799):  at org.whispersystems.jobqueue.JobConsumer.runJob(JobConsumer.java:76)
04-21 08:58:36.781 E/AndroidRuntime(4799):  at org.whispersystems.jobqueue.JobConsumer.run(JobConsumer.java:46)
04-21 08:58:37.879 W/JobConsumer(4857):     at org.whispersystems.jobqueue.JobConsumer.runJob(JobConsumer.java:76)
04-21 08:58:37.879 W/JobConsumer(4857):     at org.whispersystems.jobqueue.JobConsumer.run(JobConsumer.java:46)
04-21 08:58:37.880 E/AndroidRuntime(4857):  at org.whispersystems.jobqueue.JobConsumer.runJob(JobConsumer.java:76)
04-21 08:58:37.880 E/AndroidRuntime(4857):  at org.whispersystems.jobqueue.JobConsumer.run(JobConsumer.java:46)
04-21 08:58:38.158 W/OkHttpClientWrapper(4857): Connecting to: wss://textsecure-service.whispersystems.org/v1/websocket/?login=%s&password=%s
04-21 08:58:42.434 W/JobConsumer(5006):     at org.whispersystems.jobqueue.JobConsumer.runJob(JobConsumer.java:76)
04-21 08:58:42.434 W/JobConsumer(5006):     at org.whispersystems.jobqueue.JobConsumer.run(JobConsumer.java:46)
04-21 08:58:42.435 E/AndroidRuntime(5006):  at org.whispersystems.jobqueue.JobConsumer.runJob(JobConsumer.java:76)
04-21 08:58:42.435 E/AndroidRuntime(5006):  at org.whispersystems.jobqueue.JobConsumer.run(JobConsumer.java:46)
04-21 08:59:57.326 W/JobConsumer(5915):     at org.whispersystems.jobqueue.JobConsumer.runJob(JobConsumer.java:76)
04-21 08:59:57.326 W/JobConsumer(5915):     at org.whispersystems.jobqueue.JobConsumer.run(JobConsumer.java:46)
04-21 08:59:57.327 E/AndroidRuntime(5915):  at org.whispersystems.jobqueue.JobConsumer.runJob(JobConsumer.java:76)
04-21 08:59:57.327 E/AndroidRuntime(5915):  at org.whispersystems.jobqueue.JobConsumer.run(JobConsumer.java:46)
04-21 08:59:57.835 W/OkHttpClientWrapper(5915): Connecting to: wss://textsecure-service.whispersystems.org/v1/websocket/?login=%s&password=%s
04-21 09:00:00.358 W/JobConsumer(5957):     at org.whispersystems.jobqueue.JobConsumer.runJob(JobConsumer.java:76)
04-21 09:00:00.358 W/JobConsumer(5957):     at org.whispersystems.jobqueue.JobConsumer.run(JobConsumer.java:46)
04-21 09:00:00.360 E/AndroidRuntime(5957):  at org.whispersystems.jobqueue.JobConsumer.runJob(JobConsumer.java:76)
04-21 09:00:00.360 E/AndroidRuntime(5957):  at org.whispersystems.jobqueue.JobConsumer.run(JobConsumer.java:46)
04-21 09:02:33.045 W/JobConsumer(6104):     at org.whispersystems.jobqueue.JobConsumer.runJob(JobConsumer.java:76)
04-21 09:02:33.045 W/JobConsumer(6104):     at org.whispersystems.jobqueue.JobConsumer.run(JobConsumer.java:46)
04-21 09:02:33.054 E/AndroidRuntime(6104):  at org.whispersystems.jobqueue.JobConsumer.runJob(JobConsumer.java:76)
04-21 09:02:33.054 E/AndroidRuntime(6104):  at org.whispersystems.jobqueue.JobConsumer.run(JobConsumer.java:46)
04-21 09:02:33.525 W/OkHttpClientWrapper(6104): Connecting to: wss://textsecure-service.whispersystems.org/v1/websocket/?login=%s&password=%s
04-21 09:02:37.612 W/JobConsumer(6166):     at org.whispersystems.jobqueue.JobConsumer.runJob(JobConsumer.java:76)
04-21 09:02:37.612 W/JobConsumer(6166):     at org.whispersystems.jobqueue.JobConsumer.run(JobConsumer.java:46)
04-21 09:02:37.614 E/AndroidRuntime(6166):  at org.whispersystems.jobqueue.JobConsumer.runJob(JobConsumer.java:76)
04-21 09:02:37.614 E/AndroidRuntime(6166):  at org.whispersystems.jobqueue.JobConsumer.run(JobConsumer.java:46)

[cascheberg]

Don't filter the log, it removes relevant information (but you may then want to check if it contains phone numbers before posting).

[edent]

04-21 10:20:25.955 D/NetlinkSocketObserver(889): NeighborEvent{elapsedMs=3228168, 10.128.208.1, [00000C07AC00], RTM_NEWNEIGH, NUD_STALE}
04-21 10:20:28.018 I/ActivityManager(889): START u0 {act=android.intent.action.MAIN cat=[android.intent.category.HOME] flg=0x10200000 cmp=com.cyanogenmod.trebuchet/com.android.launcher3.Launcher (has extras)} from uid 1000 on display 0
04-21 10:20:28.648 E/bt_btif (2831): bta_gattc_cmpl_cback unknown conn_id =  4, ignore data
04-21 10:20:28.678 W/OpenGLRenderer(2008): Incorrectly called buildLayer on View: ShortcutAndWidgetContainer, destroying layer...
04-21 10:20:28.678 W/OpenGLRenderer(2008): Incorrectly called buildLayer on View: ShortcutAndWidgetContainer, destroying layer...
04-21 10:20:29.010 I/ActivityManager(889): START u0 {act=android.intent.action.MAIN cat=[android.intent.category.LAUNCHER] flg=0x10200000 cmp=org.thoughtcrime.securesms/.RoutingActivity bnds=[872,2117][1143,2409] (has extras)} from uid 10025 on display 0
04-21 10:20:29.023 W/BroadcastQueue(889): Permission Denial: broadcasting Intent { act=com.android.launcher3.action.LAUNCH flg=0x10 (has extras) } from com.cyanogenmod.trebuchet (pid=2008, uid=10025) requires com.google.android.launcher.permission.RECEIVE_LAUNCH_BROADCASTS due to receiver com.google.android.gms/.icing.proxy.ApplicationLauncherReceiver
04-21 10:20:29.056 I/ActivityManager(889): Start proc 10469:org.thoughtcrime.securesms/u0a109 for activity org.thoughtcrime.securesms/.RoutingActivity
04-21 10:20:29.143 W/PartProvider(10469): onCreate()
04-21 10:20:29.202 W/PassphraseRequiredActionBarActivity(10469): onCreate(null)
04-21 10:20:29.338 W/ExperienceUpgradeActivity(10469): getExperienceUpgrade(179)
04-21 10:20:29.342 W/PassphraseRequiredActionBarActivity(10469): routeApplicationState(), state: 0
04-21 10:20:29.359 W/PassphraseRequiredActionBarActivity(10469): initializeClearKeyReceiver()
04-21 10:20:29.403 W/DirectoryRefreshListener(10469): Scheduling for: 1461263769783
04-21 10:20:29.463 W/PassphraseRequiredActionBarActivity(10469): onResume()
04-21 10:20:29.473 W/JobConsumer(10469): java.lang.NullPointerException: Attempt to invoke virtual method 'boolean java.lang.String.equals(java.lang.Object)' on a null object reference
04-21 10:20:29.473 W/JobConsumer(10469):    at org.thoughtcrime.securesms.recipients.RecipientProvider.getIndividualRecipientDetails(RecipientProvider.java:142)
04-21 10:20:29.473 W/JobConsumer(10469):    at org.thoughtcrime.securesms.recipients.RecipientProvider.getRecipientDetailsSync(RecipientProvider.java:129)
04-21 10:20:29.473 W/JobConsumer(10469):    at org.thoughtcrime.securesms.recipients.RecipientProvider.getRecipient(RecipientProvider.java:82)
04-21 10:20:29.473 W/JobConsumer(10469):    at org.thoughtcrime.securesms.recipients.RecipientProvider.getRecipients(RecipientProvider.java:96)
04-21 10:20:29.473 W/JobConsumer(10469):    at org.thoughtcrime.securesms.recipients.RecipientFactory.getRecipientsForIds(RecipientFactory.java:106)
04-21 10:20:29.473 W/JobConsumer(10469):    at org.thoughtcrime.securesms.recipients.RecipientFactory.getRecipientsFromString(RecipientFactory.java:81)
04-21 10:20:29.473 W/JobConsumer(10469):    at org.thoughtcrime.securesms.jobs.SmsReceiveJob.isBlocked(SmsReceiveJob.java:79)
04-21 10:20:29.473 W/JobConsumer(10469):    at org.thoughtcrime.securesms.jobs.SmsReceiveJob.onRun(SmsReceiveJob.java:59)
04-21 10:20:29.473 W/JobConsumer(10469):    at org.whispersystems.jobqueue.JobConsumer.runJob(JobConsumer.java:76)
04-21 10:20:29.473 W/JobConsumer(10469):    at org.whispersystems.jobqueue.JobConsumer.run(JobConsumer.java:46)
04-21 10:20:29.475 E/AndroidRuntime(10469): FATAL EXCEPTION: JobConsumer-1
04-21 10:20:29.475 E/AndroidRuntime(10469): Process: org.thoughtcrime.securesms, PID: 10469
04-21 10:20:29.475 E/AndroidRuntime(10469): Theme: themes:{default=overlay:system, iconPack:system, fontPkg:de.marcelkapfer.cyngn.theme.comfortaa, com.android.systemui=overlay:system, com.android.systemui.navbar=overlay:system}
04-21 10:20:29.475 E/AndroidRuntime(10469): java.lang.NullPointerException: Attempt to invoke virtual method 'boolean java.lang.String.equals(java.lang.Object)' on a null object reference
04-21 10:20:29.475 E/AndroidRuntime(10469):     at org.thoughtcrime.securesms.recipients.RecipientProvider.getIndividualRecipientDetails(RecipientProvider.java:142)
04-21 10:20:29.475 E/AndroidRuntime(10469):     at org.thoughtcrime.securesms.recipients.RecipientProvider.getRecipientDetailsSync(RecipientProvider.java:129)
04-21 10:20:29.475 E/AndroidRuntime(10469):     at org.thoughtcrime.securesms.recipients.RecipientProvider.getRecipient(RecipientProvider.java:82)
04-21 10:20:29.475 E/AndroidRuntime(10469):     at org.thoughtcrime.securesms.recipients.RecipientProvider.getRecipients(RecipientProvider.java:96)
04-21 10:20:29.475 E/AndroidRuntime(10469):     at org.thoughtcrime.securesms.recipients.RecipientFactory.getRecipientsForIds(RecipientFactory.java:106)
04-21 10:20:29.475 E/AndroidRuntime(10469):     at org.thoughtcrime.securesms.recipients.RecipientFactory.getRecipientsFromString(RecipientFactory.java:81)
04-21 10:20:29.475 E/AndroidRuntime(10469):     at org.thoughtcrime.securesms.jobs.SmsReceiveJob.isBlocked(SmsReceiveJob.java:79)
04-21 10:20:29.475 E/AndroidRuntime(10469):     at org.thoughtcrime.securesms.jobs.SmsReceiveJob.onRun(SmsReceiveJob.java:59)
04-21 10:20:29.475 E/AndroidRuntime(10469):     at org.whispersystems.jobqueue.JobConsumer.runJob(JobConsumer.java:76)
04-21 10:20:29.475 E/AndroidRuntime(10469):     at org.whispersystems.jobqueue.JobConsumer.run(JobConsumer.java:46)
04-21 10:20:29.476 D/OpenGLRenderer(10469): Use EGL_SWAP_BEHAVIOR_PRESERVED: true
04-21 10:20:29.476 W/ActivityManager(889):   Force finishing activity org.thoughtcrime.securesms/.RoutingActivity
04-21 10:20:29.787 I/WindowManager(889): Screenshot max retries 4 of Token{729ca1e ActivityRecord{2bee59 u0 org.thoughtcrime.securesms/.RoutingActivity t13168 f}} appWin=Window{e76fef6 u0 Starting org.thoughtcrime.securesms} drawState=4
04-21 10:20:29.805 W/art     (889): Long monitor contention event with owner method=void com.android.server.am.ActivityManagerService.crashApplication(com.android.server.am.ProcessRecord, android.app.ApplicationErrorReport$CrashInfo) from ActivityManagerService.java:12909 waiters=1 for 309ms
04-21 10:20:29.805 W/art     (889): Long monitor contention event with owner method=void com.android.server.am.ActivityManagerService.crashApplication(com.android.server.am.ProcessRecord, android.app.ApplicationErrorReport$CrashInfo) from ActivityManagerService.java:12909 waiters=2 for 261ms
04-21 10:20:29.808 W/KeyCachingService(10469): onCreate()
04-21 10:20:29.824 W/JobConsumer(10469): java.lang.NullPointerException: Attempt to invoke virtual method 'boolean java.lang.String.equals(java.lang.Object)' on a null object reference
04-21 10:20:29.824 W/JobConsumer(10469):    at org.thoughtcrime.securesms.recipients.RecipientProvider.getIndividualRecipientDetails(RecipientProvider.java:142)
04-21 10:20:29.824 W/JobConsumer(10469):    at org.thoughtcrime.securesms.recipients.RecipientProvider.getRecipientDetailsSync(RecipientProvider.java:129)
04-21 10:20:29.824 W/JobConsumer(10469):    at org.thoughtcrime.securesms.recipients.RecipientProvider.getRecipient(RecipientProvider.java:82)
04-21 10:20:29.824 W/JobConsumer(10469):    at org.thoughtcrime.securesms.recipients.RecipientProvider.getRecipients(RecipientProvider.java:96)
04-21 10:20:29.824 W/JobConsumer(10469):    at org.thoughtcrime.securesms.recipients.RecipientFactory.getRecipientsForIds(RecipientFactory.java:106)
04-21 10:20:29.824 W/JobConsumer(10469):    at org.thoughtcrime.securesms.recipients.RecipientFactory.getRecipientsFromString(RecipientFactory.java:81)
04-21 10:20:29.824 W/JobConsumer(10469):    at org.thoughtcrime.securesms.jobs.SmsReceiveJob.isBlocked(SmsReceiveJob.java:79)
04-21 10:20:29.824 W/JobConsumer(10469):    at org.thoughtcrime.securesms.jobs.SmsReceiveJob.onRun(SmsReceiveJob.java:59)
04-21 10:20:29.824 W/JobConsumer(10469):    at org.whispersystems.jobqueue.JobConsumer.runJob(JobConsumer.java:76)
04-21 10:20:29.824 W/JobConsumer(10469):    at org.whispersystems.jobqueue.JobConsumer.run(JobConsumer.java:46)
04-21 10:20:29.824 I/Process (10469): Sending signal. PID: 10469 SIG: 9
04-21 10:20:29.842 I/OpenGLRenderer(889): Initialized EGL, version 1.4
04-21 10:20:29.944 I/WindowState(889): WIN DEATH: Window{41a7b83 u0 org.thoughtcrime.securesms/org.thoughtcrime.securesms.RoutingActivity}
04-21 10:20:29.944 D/GraphicsStats(889): Buffer count: 12
04-21 10:20:29.950 I/ActivityManager(889): Process org.thoughtcrime.securesms (pid 10469) has died
04-21 10:20:29.950 W/ActivityManager(889): Scheduling restart of crashed service org.thoughtcrime.securesms/.service.KeyCachingService in 1228ms
04-21 10:20:29.951 W/ActivityManager(889): Scheduling restart of crashed service org.thoughtcrime.securesms/.service.MessageRetrievalService in 11228ms
04-21 10:20:30.014 W/InputMethodManagerService(889): Window already focused, ignoring focus gain of: com.android.internal.view.IInputMethodClient$Stub$Proxy@67eeb1d attribute=null, token = android.os.BinderProxy@93f0e17
04-21 10:20:30.144 W/AppOps  (889): Finishing op nesting under-run: uid 1000 pkg android code 24 time=0 duration=0 nesting=0
04-21 10:20:30.547 W/OpenGLRenderer(2008): Incorrectly called buildLayer on View: ShortcutAndWidgetContainer, destroying layer...
04-21 10:20:30.547 W/OpenGLRenderer(2008): Incorrectly called buildLayer on View: ShortcutAndWidgetContainer, destroying layer...
04-21 10:20:31.203 I/ActivityManager(889): Start proc 10498:org.thoughtcrime.securesms/u0a109 for service org.thoughtcrime.securesms/.service.KeyCachingService
04-21 10:20:31.244 D/CommunitySearch(3937): stopSearch true
04-21 10:20:31.395 W/PartProvider(10498): onCreate()
04-21 10:20:31.429 W/KeyCachingService(10498): onCreate()
04-21 10:20:31.431 I/ActivityManager(889): START u0 {act=com.android.systemui.recents.SHOW_RECENTS flg=0x10804000 cmp=com.android.systemui/.recents.RecentsActivity} from uid 10022 on display 0
04-21 10:20:31.762 W/JobConsumer(10498): java.lang.NullPointerException: Attempt to invoke virtual method 'boolean java.lang.String.equals(java.lang.Object)' on a null object reference
04-21 10:20:31.762 W/JobConsumer(10498):    at org.thoughtcrime.securesms.recipients.RecipientProvider.getIndividualRecipientDetails(RecipientProvider.java:142)
04-21 10:20:31.762 W/JobConsumer(10498):    at org.thoughtcrime.securesms.recipients.RecipientProvider.getRecipientDetailsSync(RecipientProvider.java:129)
04-21 10:20:31.762 W/JobConsumer(10498):    at org.thoughtcrime.securesms.recipients.RecipientProvider.getRecipient(RecipientProvider.java:82)
04-21 10:20:31.762 W/JobConsumer(10498):    at org.thoughtcrime.securesms.recipients.RecipientProvider.getRecipients(RecipientProvider.java:96)
04-21 10:20:31.762 W/JobConsumer(10498):    at org.thoughtcrime.securesms.recipients.RecipientFactory.getRecipientsForIds(RecipientFactory.java:106)
04-21 10:20:31.762 W/JobConsumer(10498):    at org.thoughtcrime.securesms.recipients.RecipientFactory.getRecipientsFromString(RecipientFactory.java:81)
04-21 10:20:31.762 W/JobConsumer(10498):    at org.thoughtcrime.securesms.jobs.SmsReceiveJob.isBlocked(SmsReceiveJob.java:79)
04-21 10:20:31.762 W/JobConsumer(10498):    at org.thoughtcrime.securesms.jobs.SmsReceiveJob.onRun(SmsReceiveJob.java:59)
04-21 10:20:31.762 W/JobConsumer(10498):    at org.whispersystems.jobqueue.JobConsumer.runJob(JobConsumer.java:76)
04-21 10:20:31.762 W/JobConsumer(10498):    at org.whispersystems.jobqueue.JobConsumer.run(JobConsumer.java:46)
04-21 10:20:31.763 E/AndroidRuntime(10498): FATAL EXCEPTION: JobConsumer-2
04-21 10:20:31.763 E/AndroidRuntime(10498): Process: org.thoughtcrime.securesms, PID: 10498
04-21 10:20:31.763 E/AndroidRuntime(10498): Theme: themes:{default=overlay:system, iconPack:system, fontPkg:de.marcelkapfer.cyngn.theme.comfortaa, com.android.systemui=overlay:system, com.android.systemui.navbar=overlay:system}
04-21 10:20:31.763 E/AndroidRuntime(10498): java.lang.NullPointerException: Attempt to invoke virtual method 'boolean java.lang.String.equals(java.lang.Object)' on a null object reference
04-21 10:20:31.763 E/AndroidRuntime(10498):     at org.thoughtcrime.securesms.recipients.RecipientProvider.getIndividualRecipientDetails(RecipientProvider.java:142)
04-21 10:20:31.763 E/AndroidRuntime(10498):     at org.thoughtcrime.securesms.recipients.RecipientProvider.getRecipientDetailsSync(RecipientProvider.java:129)
04-21 10:20:31.763 E/AndroidRuntime(10498):     at org.thoughtcrime.securesms.recipients.RecipientProvider.getRecipient(RecipientProvider.java:82)
04-21 10:20:31.763 E/AndroidRuntime(10498):     at org.thoughtcrime.securesms.recipients.RecipientProvider.getRecipients(RecipientProvider.java:96)
04-21 10:20:31.763 E/AndroidRuntime(10498):     at org.thoughtcrime.securesms.recipients.RecipientFactory.getRecipientsForIds(RecipientFactory.java:106)
04-21 10:20:31.763 E/AndroidRuntime(10498):     at org.thoughtcrime.securesms.recipients.RecipientFactory.getRecipientsFromString(RecipientFactory.java:81)
04-21 10:20:31.763 E/AndroidRuntime(10498):     at org.thoughtcrime.securesms.jobs.SmsReceiveJob.isBlocked(SmsReceiveJob.java:79)
04-21 10:20:31.763 E/AndroidRuntime(10498):     at org.thoughtcrime.securesms.jobs.SmsReceiveJob.onRun(SmsReceiveJob.java:59)
04-21 10:20:31.763 E/AndroidRuntime(10498):     at org.whispersystems.jobqueue.JobConsumer.runJob(JobConsumer.java:76)
04-21 10:20:31.763 E/AndroidRuntime(10498):     at org.whispersystems.jobqueue.JobConsumer.run(JobConsumer.java:46)
04-21 10:20:31.798 I/OpenGLRenderer(889): Initialized EGL, version 1.4
04-21 10:20:31.876 W/service (10498): Broadcasting new secret...
04-21 10:20:31.877 W/BroadcastQueue(889): Skipping deliver [background] BroadcastRecord{a178c4a u0 org.thoughtcrime.securesms.service.action.NEW_KEY_EVENT} to ReceiverList{9b3f763 10498 org.thoughtcrime.securesms/10109/u0 remote:51b2192}: process crashing
04-21 10:20:31.879 W/KeyCachingService(10498): onStartCommand, null
04-21 10:20:31.879 W/KeyCachingService(10498): onStartCommand, null
04-21 10:20:31.879 W/KeyCachingService(10498): onStartCommand, org.thoughtcrime.securesms.service.action.ACTIVITY_START_EVENT
04-21 10:20:31.879 W/KeyCachingService(10498): Incrementing activity count...
04-21 10:20:31.880 W/KeyCachingService(10498): onStartCommand, null
04-21 10:20:31.896 W/JobConsumer(10498): java.lang.NullPointerException: Attempt to invoke virtual method 'boolean java.lang.String.equals(java.lang.Object)' on a null object reference
04-21 10:20:31.896 W/JobConsumer(10498):    at org.thoughtcrime.securesms.recipients.RecipientProvider.getIndividualRecipientDetails(RecipientProvider.java:142)
04-21 10:20:31.896 W/JobConsumer(10498):    at org.thoughtcrime.securesms.recipients.RecipientProvider.getRecipientDetailsSync(RecipientProvider.java:129)
04-21 10:20:31.896 W/JobConsumer(10498):    at org.thoughtcrime.securesms.recipients.RecipientProvider.getRecipient(RecipientProvider.java:82)
04-21 10:20:31.896 W/JobConsumer(10498):    at org.thoughtcrime.securesms.recipients.RecipientProvider.getRecipients(RecipientProvider.java:96)
04-21 10:20:31.896 W/JobConsumer(10498):    at org.thoughtcrime.securesms.recipients.RecipientFactory.getRecipientsForIds(RecipientFactory.java:106)
04-21 10:20:31.896 W/JobConsumer(10498):    at org.thoughtcrime.securesms.recipients.RecipientFactory.getRecipientsFromString(RecipientFactory.java:81)
04-21 10:20:31.896 W/JobConsumer(10498):    at org.thoughtcrime.securesms.jobs.SmsReceiveJob.isBlocked(SmsReceiveJob.java:79)
04-21 10:20:31.896 W/JobConsumer(10498):    at org.thoughtcrime.securesms.jobs.SmsReceiveJob.onRun(SmsReceiveJob.java:59)
04-21 10:20:31.896 W/JobConsumer(10498):    at org.whispersystems.jobqueue.JobConsumer.runJob(JobConsumer.java:76)
04-21 10:20:31.896 W/JobConsumer(10498):    at org.whispersystems.jobqueue.JobConsumer.run(JobConsumer.java:46)
04-21 10:20:31.896 I/Process (10498): Sending signal. PID: 10498 SIG: 9
04-21 10:20:31.971 I/ActivityManager(889): Process org.thoughtcrime.securesms (pid 10498) has died
04-21 10:20:31.972 W/ActivityManager(889): Service crashed 2 times, stopping: ServiceRecord{943b1da u0 org.thoughtcrime.securesms/.service.KeyCachingService}
04-21 10:20:31.972 W/ActivityManager(889): Service crashed 2 times, stopping: ServiceRecord{4eb47e7 u0 org.thoughtcrime.securesms/.service.MessageRetrievalService}
04-21 10:20:31.988 W/InputMethodManagerService(889): Window already focused, ignoring focus gain of: com.android.internal.view.IInputMethodClient$Stub$Proxy@cbd24d8 attribute=null, token = android.os.BinderProxy@74516b6
04-21 10:20:32.165 W/AppOps  (889): Finishing op nesting under-run: uid 1000 pkg android code 24 time=0 duration=0 nesting=0
04-21 10:20:34.080 V/PhoneStatusBar(1432): setLightsOn(true)
04-21 10:20:34.232 V/PhoneStatusBar(1432): setLightsOn(true)
04-21 10:20:37.994 D/TADO-LocationPostService(5864): Measured traffic:
04-21 10:20:37.994 D/TADO-LocationPostService(5864): Total Tx = 0
04-21 10:20:37.994 D/TADO-LocationPostService(5864): TCP Tx   = -1
04-21 10:20:37.995 D/TADO-LocationPostService(5864): debugString is : attempt-3-unsentFixes-22-(coordinate=51.518507,-0.629151,ts=Do. Apr. 21 10:10:01,mode=FUSED_BALANCED_POWER)(coordinate=51.518535,-0.629118,ts=Do. Apr. 21 10:15:01,mode=FUSED_BALANCED_POWER)
04-21 10:20:37.997 D/TADO-LocationPostService(5864): Battery level at 86
04-21 10:20:37.998 W/Settings(5864): Setting wifi_on has moved from android.provider.Settings.System to android.provider.Settings.Secure, returning read-only value.
04-21 10:20:37.998 W/Settings(5864): Setting wifi_on has moved from android.provider.Settings.Secure to android.provider.Settings.Global.
04-21 10:20:38.001 I/TADO-LocationPostService(5864): Not posting location because the app has no internet
04-21 10:20:38.002 E/TADO-LocationPostService(5864):   HTTP post FAILED
04-21 10:20:38.003 D/TADO-LocationPostService(5864): WakeLock released.
04-21 10:20:38.004 W/Settings(5864): Setting wifi_on has moved from android.provider.Settings.System to android.provider.Settings.Secure, returning read-only value.
04-21 10:20:38.004 W/Settings(5864): Setting wifi_on has moved from android.provider.Settings.Secure to android.provider.Settings.Global.
04-21 10:20:38.007 W/TADO-LocationPostService(5864): GIVING UP
04-21 10:20:45.969 W/InputMethodManagerService(889): Window already focused, ignoring focus gain of: com.android.internal.view.IInputMethodClient$Stub$Proxy@d0e3469 attribute=null, token = android.os.BinderProxy@bb1f60d
04-21 10:20:48.185 I/ClearcutLoggerApiImpl(2844): disconnect managed GoogleApiClient

[edent]

Is there any way to backup my messages if I can't access the app?

[2-4601]

@edent Does it still crash if you put your phone in the airplane mode?

[edent]

Still crashes. Restarted device in airplane mode - no change, instant crash.

Reckon there's any way of recovering without losing all the messages?

[cascheberg]

Set a different app as default SMS app in Android settings and see if that helps.
Update: It probably does not, but maybe if you delete the SMS from that contact...

[edent]

I can use the stock messaging app and set it as default. But that doesn't have my old messages. And I can't receive Signal messages.

[2-4601]

Do you know if your friend intended to send you a Signal message or an SMS?

Not sure if this will help but you could try this:
Go to Android Settings > Accounts > Signal > Menu > Remove Account (at this point Android might say: "Removing this account will delete all of its messages, contacts, and other data from the phone", but that is not accurate, all your Signal messages will remain untouched). And then resync the account.

Also changing your friends contact info or removing her account from the system's contact app might have some effect.
Or the data that causes this crash is already in Signal's database and none of the suggestions above will have any effect on it. I'm not familiar with how it works in this case. @cascheberg?

[edent]

She uses Signal and replied to my last Signal message.

I've added the new number to her contact, deleted her number, tried creating separate contacts. Nothing works - the app just instantly crashes.

I really appreciate all your help with this. Hope we can find a solution.

[cascheberg]

Apparently the incoming message type was SMS, so now there is a crashing persistent SmsReceiveJob to handle it.
This is what I figured out: when the crash happens, Signal searches the system contacts by phone number to get details about the sender. A result is returned, but the contained number is null. That does not make a whole lot of sense to me, and I don't know how that could be Signals fault at all.
But it seems simple to at least make it not crash.

[edent]

How strange. I've added a dummy contact with that number but it still crashes.
Will eagerly await your patch ☺️

[moxie0]

oh, cyanogen.