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2 changes: 1 addition & 1 deletion _config.yml
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Expand Up @@ -19,7 +19,7 @@
# in the templates via {{ site.myvariable }}.

title: "Employee Handbook"
subtitle: "Version 3.0.0, 01/01/24"
subtitle: "Version 4.0.0, 01/02/25"

nav:
- title: "Start Here"
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2 changes: 1 addition & 1 deletion _pages/01_welcome.md
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Expand Up @@ -22,4 +22,4 @@ We’ve put together an Onboarding Checklist that our Director of Operations, Da

## Break the Ice!

As a way to get to know each other, how about a few icebreaker questions? We use a service from [Know Your Team](https://knowyourteam.com/) to help us. It’s how we keep learning about each other, even though we’re distributed. You’ll receive an email from the service with instructions—don’t worry, it’s easy! And once you’ve answered the five questions, your answers will be shared with the team. You’ll receive a copy of what everyone else answered when they started, too.
As a way to get to know each other, how about a few icebreaker questions? We use a service from [Canopy](https://canopy.is/tools) to help us. It’s how we keep learning about each other, even though we’re distributed. You’ll receive an email from the service with instructions—don’t worry, it’s easy! And once you’ve answered the five questions, your answers will be shared with the team. You’ll receive a copy of what everyone else answered when they started, too.
26 changes: 11 additions & 15 deletions _pages/04_ourbenefits.md
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Expand Up @@ -21,23 +21,22 @@ TEN7 covers 99% of the employee's monthly premium through our group plan. Becaus

#### Health Savings Account (HSA) Options
If you choose an HSA compatible plan, you'll also receive an account with Gusto so you are able to set up pre-tax deductions for your savings.
* [2024: BlueAccess HSA Silver $5150 Plan 645 - (HDHP)](/assets/pdf/2024%20bcbs_blueaccess_hsa_silver_5150_plan_645_hdhp.pdf)
* [2024: BlueAccess High Value HSA Gold $2600 Plan 558 - (HDHP)](/assets/pdf/2024%20bcbs_high_value_hsa_gold_2600_plan_558_hdhp.pdf)
* [2025: BlueAccess High Value HSA Gold $2600 Plan 558 - (HDHP)](/assets/pdf/bcbs_high_value_hsa_gold_2700_plan_558_hdhp_2025.pdf)

#### Non-HSA Options
* [2024: BlueAccess Gold $1000 Plan 637](/assets/pdf/2024%20bcbs_blueaccess_gold_1000_plan_637.pdf)
* [2025: BlueAccess Gold $1000 Plan 637](/assets/pdf/bcbs_blueaccess_gold_1000_plan_637_2025.pdf)

## Dental

TEN7 covers 100% of the employee's monthly premium for [Guardian EM Dental 9A: MN](/assets/pdf/guardian_guardian_em_dental_9a_mn.pdf). You're welcome to cover any number of family members on the same policy, at your own expense. Premium differences are automatically deducted from your paycheck on a pre-tax basis.
TEN7 covers 100% of the employee's monthly premium for [Principal Dental Plan 19: MN](/assets/pdf/principal_principal_dental_plan_19_mn_2025.pdf). You're welcome to cover any number of family members on the same policy, at your own expense. Premium differences are automatically deducted from your paycheck on a pre-tax basis.

## Vision

TEN7 covers 100% of the employee's monthly premium for group vision coverage on the [MN Premier Enhanced Eyewear Plan Opt II B](/assets/pdf/bcbs_mn_premier_enhanced_eyewear_plan_opt_ii_b_2023.pdf) through Blue Cross Blue Shield.
TEN7 covers 100% of the employee's monthly premium for group vision coverage on the [Guardian Vision Plan](/assets/pdf/guardian_guardian_em_vision_14_mn_2025.pdf) through Guardian.

## Life Insurance

You’ll receive [$50,000 Basic Life insurance](/assets/pdf/principal_mn_principal_life_50000.pdf) from Principal. You may purchase additional coverage at your own expense.
You’ll receive [$50,000 Basic Life insurance](/assets/pdf/principal_principal_life_50000_mn_2025.pdf) from Principal. You may purchase additional coverage at your own expense.

## 401(k)

Expand All @@ -50,7 +49,7 @@ Upon hire, you can opt in to our 401(k) plan that has a 4% match, and no vesting
To ensure you've got the right equipment to do the work, TEN7 issues all new employees a leased computer that will be replaced every three years, along with a supplementary tech stipend. In addition, you'll have access to discounts from the Apple Store through TEN7.

### Computer
All new employees will be issued their choice between a leased 13” Dell XPS with Linux or Windows or a 14” M1 MacBook Pro. We also will provide one monitor if you need it. This equipment has a 3-year warranty that coincides with the lease. Please talk with Dani for more details and specs for each computer option.
All new employees will be issued their choice between a leased 13” Dell XPS with Linux or Windows or a 14” M1 MacBook Pro. We also will provide one monitor if you need it. Please talk with Dani for more details and specs for each computer option. This equipment has a 3-year warranty that coincides with the lease, and you will have the option to purchase it after the 3 years for the fair market value that Dell or Apple inform us at that time.

Please note:
- You will get next day business support and accidental damage coverage on this equipment, so if you spill something on your machine or drop it or the cat jumps on it and fries it, we will get a replacement or a repair at your location on the next business day.
Expand Down Expand Up @@ -95,6 +94,7 @@ Each year, we offer the following 5 days as paid holidays to enjoy time with fam

In addition to the 5 holidays below, TEN7 will be closed each year from Christmas Eve through New Year's Day.

* Martin Luther King Jr. Day
* Memorial Day
* Independence Day
* Labor Day
Expand All @@ -105,17 +105,17 @@ You don't need to log holiday time off in Tempo.

## Flexibility

In general, your schedule can be flexible. We expect you to keep your priorities on track and meet your billable hours requirement — as communicated by your manager — in order to take advantage of schedule flexibility. As a full-time employee, you’re required to work somewhere between 32-40 hours per week (it'll vary depending on the week), and we trust you to log your hours in any cadence that works for you.
In general, your schedule can be flexible. We expect you to keep your priorities on track and meet your billable hours requirement — as communicated by your manager — in order to take advantage of schedule flexibility. As a full-time employee, you’re required to work at least 32 hours per week, and we trust you to log your hours in any cadence that works for you.

## Paid Time Off (PTO)

PTO is time requested at least 2 weeks in advance for rest, travel and stepping away from your computer. Upon hire, you’ll accrue paid time off at a rate of 0.25 days per week worked, which is equivalent to 13 days annually.
PTO is time requested at least 2 weeks in advance for rest, travel and stepping away from your computer. Upon hire, you’ll accrue paid time off at a rate of ~0.29 days per week worked, which is equivalent to 15 days annually. Each year on your date of hire anniversary, you'll accrue one additional day per year until you max out at 25 days.

* You may use PTO for vacation, personal days and sick days.
* PTO requests should be in increments of 4 hours, or 1/2 day. If you need to take off less than 1/2 a day, there's no need to request that time as PTO. We trust that you'll make up the time later in the week. Although you accrue PTO hours throughout the year, it is not meant to be requested on an hourly basis, but rather on a daily or half-daily basis.
* If you request time off on a particular day and you end up working for part of that day (ex. you request 8 hours off on a Monday but for whatever reason you work for 2 hours that day), please feel free to take off a couple hours early later in the week to make sure you recoup your PTO, as it can't be added back to your total accrual after the fact.
* If you need more paid time off than you’ve earned, it’s okay for you to take a few days in advance of earning them, as long as it’s approved beforehand.
* Any PTO you have remaining at the end of the year will roll over to the following year and will continue to accrue only until you've reached your avaialable maximum. As an example, let's say you have 13 days of available PTO per year. If, at the end of X year, you have 5 days remaining, those 5 days will roll over to the following year and will continue to accrue until you've accrued 13 total days for that year (your maximum).
* Any PTO you have remaining at the end of the year will roll over to the following year and will continue to accrue only until you've reached your avaialable maximum. As an example, let's say you have 15 days of available PTO per year. If, at the end of X year, you have 5 days remaining, those 5 days will roll over to the following year and will continue to accrue until you've accrued 15 total days for that year (your maximum).

In addition to your PTO days, you have two paid days off annually to use for professional development. You can find additional details about this in the Professional Development section of this handbook.

Expand Down Expand Up @@ -154,7 +154,7 @@ Please note:

## Vaccinations

When it's time to get vaccinated — for COVID, the flu, or MMR — please take the time you need to do so. There's no need to request this time off in Gusto as long as you won't be away for more than 2 hours. Please make sure your time is blocked off on your calendar and then log it in Tempo under INT-32 Time Off: Misc.
When it's time to get vaccinated — for COVID, the flu, or MMR — please take the time you need to do so. There's no need to request this time off in Gusto as long as you won't be away for more than 2 hours. Please make sure your time is blocked off on your calendar and then log it in Tempo under INT-35 Time Off: Misc.

TEN7 will pay for your transportation costs to and from getting your vaccination: bus, Uber, train, or miles on a car. Please submit your transportation costs/mileage to: receipts@ten7.com, and we'll reimburse you $0.56/mile.

Expand All @@ -174,10 +174,6 @@ Please note:
- All of your benefits will remain active during your leave.
- Provided you return to work within 12 weeks of when your leave started, you'll have your same or similar position with equal pay and seniority when you return.

## Sabbatical

We’re excited to offer paid sabbatical leave to long-term TEN7 employees. After you’ve been working at TEN7 as a full-time employee for four years, you can take a four-week — that's 20 business days — paid sabbatical during your fifth year of employment. Sabbaticals should be taken within one year of eligibility and won't roll over beyond that time period. We kindly ask that you give us at least 3 months of notice before you take your sabbatical, and we encourage you to take this time to go on an adventure, follow a passion, or work on a creative project—just grow and rejuvenate. This benefit repeats for every four years that you’re a full time employee. Listen to our podcast on [Employee Sabbaticals](https://ten7.com/podcast/episode/employee-sabbaticals-and-why-ten7-offers-them) to learn more.

## Bereavement

In the unfortunate event that you experience the loss of a family member or friend, TEN7 will pay for up to three days of leave. Please make sure to request the time off in Gusto and then log it in Tempo under INT-5 Time Off: Bereavement.
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20 changes: 18 additions & 2 deletions _pages/05_howwedothings.md
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Expand Up @@ -20,7 +20,7 @@ Our canonical time zome is CST, which means that we expect that business is done

### Flexible Hours

We trust each other to put in somewhere between 32-40 hours per week, depending on the week — whether those hours are before the sun rises or after the kids have gone to bed. It’s not uncommon that a personal appointment runs long during the day, so you log a few evening hours. This is ok! We understand life happens. Do what you need to do, make sure you're meeting the 32 hour minimum as a full-time employee, and keep everyone apprised of your status on Slack. Please note: We all have different amounts of planned _billable_ hours depending on our role; please talk with your direct manager if you're unclear on your number of planned hours.
We trust each other to put in at least 32 hours per week — whether those hours are before the sun rises or after the kids have gone to bed. It’s not uncommon that a personal appointment runs long during the day, so you log a few evening hours. This is ok! We understand life happens. Do what you need to do, make sure you're meeting the 32 hour minimum as a full-time employee, and keep everyone apprised of your status on Slack. Please note: We all have different amounts of planned _billable_ hours depending on our role; please talk with your direct manager if you're unclear on your number of planned hours.

### Side Jobs

Expand Down Expand Up @@ -82,7 +82,7 @@ The workweek is split up into the following buckets:

#### Billable Client Hours

If your role primarily involves working on client projects, you will be planned for 32 billable hours per week. We all have different amounts of planned _billable_ hours depending on our role.
If your role primarily involves working on client projects, we will do our best to plan you for 32 billable hours per week. We all have different amounts of planned _billable_ hours depending on our role.

#### Internal Hours

Expand Down Expand Up @@ -112,6 +112,22 @@ Wednesdays are typically meeting-free, focus days. We try to keep Fridays as cle

## Money Things

### Pay Bands

TEN7 has six established annual salary pay bands for different experience levels on our team. These are set in line with market rates and are reassessed every few years. They are currently set as follows:
* Entry: $60-70k
* Junior: $65-80k
* Mid-Level: $75-90k
* Senior: $85-110k
* Director: $100-125k
* Partner: $125-150k

Each year during your Annual Review (sometime around your date of hire anniversary), we'll reassess your pay band based on additional responsibilities you may have and/or whether it's time for a title change or merit-based change.

### COLA

Every year in January, each team member will get a salary adjustment based on the goverment-provided COLA percentage for that year. This allows us to keep salaries on pace with inflation.

### Getting Paid

Payroll is processed biweekly, and your salary will be direct deposited every other Friday. When you receive your first paycheck, please verify that taxes, insurance, and 401(k), were accurately deducted.
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1 change: 1 addition & 0 deletions _pages/07_performance.md
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Expand Up @@ -15,3 +15,4 @@ We understand the importance of feedback, and you’ll likely hear a lot of it d

* Regular check-ins with your project lead.
* At least once a month, you’ll have a one-on-one 30-minute Zoom chat with whomever you report to. You can use this time to talk about how your life is going—both at work and at home. Use this opportunity to discuss whatever is on your mind.
* Around your date of hire anniversary each year, you'll have an official annual review with whomever you report to.
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