Skip to content

[BUG] Dell XPS Plus 13 9320 - No sound card detected #4751

@yesi

Description

@yesi

Describe the bug
No sound card detected on a laptop - Dell XPS Plus 13 9320

System : Linux-6.6.7-gentoo-x86_64-12th_Gen_Intel-R-_Core-TM-_i7-1260P-with-glibc2.37

Packages :
sys-firmware/sof-firmware-2023.09.2::gentoo
sys-kernel/linux-firmware-20231030::gentoo

Since i use the module snd_sof_pci_intel_tgl on my laptop, the sound card is not detected anymore.
No PCH card from the command : cat /proc/asound/cards

Notice : using the snd_hda_intel module allow the sound card to be detected but no sound from the speakers. It is why i switched to snd_sof_pci_intel_tgl module.

To Reproduce
On a installing Gentoo
Even unloading and loading modules after boot :
modprobe -r snd_sof_pci_intel_tgl
modprobe snd_sof_pci_intel_tgl

Reproduction Rate
All the time

Expected behavior
The sound card PCH should be detected.

Impact
annoyance, showstopper
It is necessary for meeting.

Environment

  1. Branch name and commit hash of the 2 repositories: sof (firmware/topology) and linux (kernel driver).
    • Kernel: 6.6.7-gentoo
    • SOF: sys-firmware/sof-firmware-2023.09.2::gentoo
  2. Name of the topology file
    • Topology: {FILE}
  3. Name of the platform(s) on which the bug is observed.
    • Platform: Dell 9320

Screenshots or console output
cat /etc/conf.d/modules
```
modules="vhost_net sch_netem snd_hda_codec_realtek pinctrl_alderlake"
```

dmesg |egrep -i 'snd|sof'
```
[ 0.534228] software IO TLB: area num 16.
[ 66.040290] pps_core: Software ver. 5.3.6 - Copyright 2005-2007 Rodolfo Giometti giometti@linux.it
[ 66.438936] PCI-DMA: Using software bounce buffering for IO (SWIOTLB)
[ 66.438938] software IO TLB: mapped [mem 0x000000004e7a9000-0x00000000527a9000] (64MB)
[ 68.754344] usbserial: USB Serial support registered for funsoft
[ 3795.756695] snd_sof_pci_intel_tgl: unknown parameter 'index' ignored
[ 3795.757068] sof-audio-pci-intel-tgl 0000:00:1f.3: enabling device (0000 -> 0002)
[ 3795.759802] sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100
[ 3795.760179] sof-audio-pci-intel-tgl 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops)
[ 3795.769586] sof-audio-pci-intel-tgl 0000:00:1f.3: use msi interrupt mode
[ 3795.794031] sof-audio-pci-intel-tgl 0000:00:1f.3: hda codecs found, mask 4
[ 3795.794038] sof-audio-pci-intel-tgl 0000:00:1f.3: using HDA machine driver skl_hda_dsp_generic now
[ 3795.794053] sof-audio-pci-intel-tgl 0000:00:1f.3: DMICs detected in NHLT tables: 0
[ 3795.794138] Loading firmware: intel/sof/sof-adl.ri
[ 3795.797115] sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version 2:2:0-57864
[ 3795.797119] sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:22:1 Kernel ABI 3:23:0
[ 3795.797145] sof-audio-pci-intel-tgl 0000:00:1f.3: unknown sof_ext_man header type 3 size 0x30
[ 3795.913685] sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version 2:2:0-57864
[ 3795.913693] sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:22:1 Kernel ABI 3:23:0
[ 3796.257001] usbcore: registered new interface driver snd-usb-audio
[ 4010.615880] snd_sof_pci_intel_tgl: unknown parameter 'index' ignored
[ 4010.629611] sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100
[ 4010.629991] sof-audio-pci-intel-tgl 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops)
[ 4010.636255] sof-audio-pci-intel-tgl 0000:00:1f.3: use msi interrupt mode
[ 4010.651347] sof-audio-pci-intel-tgl 0000:00:1f.3: hda codecs found, mask 4
[ 4010.651351] sof-audio-pci-intel-tgl 0000:00:1f.3: using HDA machine driver skl_hda_dsp_generic now
[ 4010.651362] sof-audio-pci-intel-tgl 0000:00:1f.3: DMICs detected in NHLT tables: 0
[ 4010.651430] Loading firmware: intel/sof/sof-adl.ri
[ 4010.652049] sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version 2:2:0-57864
[ 4010.652052] sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:22:1 Kernel ABI 3:23:0
[ 4010.652072] sof-audio-pci-intel-tgl 0000:00:1f.3: unknown sof_ext_man header type 3 size 0x30
[ 4010.769868] sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version 2:2:0-57864
[ 4010.769874] sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:22:1 Kernel ABI 3:23:0
[ 9889.435492] usb 3-3: Unable to submit urb #0: -19 at snd_usb_queue_pending_output_urbs
[ 9903.605694] usb 3-1.3.4: Unable to submit urb thesofproject/sof#2: -19 at snd_usb_queue_pending_output_urbs
```

alsa-info.txt

Metadata

Metadata

Assignees

No one assigned

    Labels

    ADLApplies to Alder Lake platformSDWApplies to SoundWire bus for codec connectionbugSomething isn't working

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions