Audio driver fails to load on HP Omen 14, Intel Core 9 Ultra Meteor Lake

[CNG]

Hello,

On my HP OMEN Transcend Gaming Laptop 14t-fb000 with an Intel Core 9 Ultra CPU I have a similar driver failure issue as #4879 but my topology file that's missing sof-mtl-rt711-2ch.tplg is slightly different than @moritz89's sof-mtl-rt711.tplg. I initially wrote this up on the Arch Linux forums at No builtin speaker audio, HP Omen 14, Intel Core 9 Ultra Meteor Lake but haven't gotten any feedback there. Hopefully this is a more appropriate place to seek guidance.

Environment

• HP OMEN Transcend Gaming Laptop 14t-fb000
• Intel Core 9 Ultra, Meteor Lake
• Arch Linux 6.8.1-arch1-1

sudo dmesg | grep -E "sof-|snd"

[   15.565611] snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100
[   15.565642] snd_hda_intel 0000:00:1f.3: SoundWire enabled on CannonLake+ platform, using SOF driver
[   17.462418] snd_hda_intel 0000:01:00.1: enabling device (0000 -> 0002)
[   17.462667] snd_hda_intel 0000:01:00.1: Disabling MSI
[   17.462685] snd_hda_intel 0000:01:00.1: Handle vga_switcheroo audio client
[   17.481646] snd_hda_intel 0000:01:00.1: bound 0000:01:00.0 (ops nv50_audio_component_bind_ops [nouveau])
[   17.586793] sof-audio-pci-intel-mtl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100
[   17.586818] sof-audio-pci-intel-mtl 0000:00:1f.3: SoundWire enabled on CannonLake+ platform, using SOF driver
[   17.586845] sof-audio-pci-intel-mtl 0000:00:1f.3: enabling device (0000 -> 0002)
[   17.587091] sof-audio-pci-intel-mtl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100
[   17.587169] sof-audio-pci-intel-mtl 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[   17.594214] sof-audio-pci-intel-mtl 0000:00:1f.3: use msi interrupt mode
[   17.605683] sof-audio-pci-intel-mtl 0000:00:1f.3: DMICs detected in NHLT tables: 2
[   17.605687] sof-audio-pci-intel-mtl 0000:00:1f.3: hda codecs found, mask 4
[   17.608688] sof-audio-pci-intel-mtl 0000:00:1f.3: SOF firmware and/or topology file not found.
[   17.608776] sof-audio-pci-intel-mtl 0000:00:1f.3: Supported default profiles
[   17.608778] sof-audio-pci-intel-mtl 0000:00:1f.3: - ipc type 1 (Requested):
[   17.608780] sof-audio-pci-intel-mtl 0000:00:1f.3:  Firmware file: intel/sof-ipc4/mtl/sof-mtl.ri
[   17.608782] sof-audio-pci-intel-mtl 0000:00:1f.3:  Topology file: intel/sof-ace-tplg/sof-mtl-rt711-2ch.tplg
[   17.608784] sof-audio-pci-intel-mtl 0000:00:1f.3: Check if you have 'sof-firmware' package installed.
[   17.608785] sof-audio-pci-intel-mtl 0000:00:1f.3: Optionally it can be manually downloaded from:
[   17.608787] sof-audio-pci-intel-mtl 0000:00:1f.3:    https://github.com/thesofproject/sof-bin/
[   17.610259] sof-audio-pci-intel-mtl 0000:00:1f.3: error: sof_probe_work failed err: -2

I do have Arch's latest sof-firmware and sof-bin packages installed. I also tried to locate that referenced sof-mtl-rt711-2ch.tplg topology file, but did not find it in the sof-bin repo. Indeed the only result on Google for that string is my forum post on this issue.

Per recommendation in #4879 I've saved sof-dyndbg.conf.txt to /etc/modprobe.d/sof-dyndbg.conf and generated alsa-info. I see the dmesg is at the bottom of that, but here is it filtered with the same pattern I had used above for completeness:

sudo dmesg | grep -E "sof-|snd"

[   13.825937] snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100
[   13.825959] snd_intel_sdw_acpi:sdw_intel_scan_controller: acpi PRP00001:00: ACPI reports 4 SDW Link devices
[   13.825966] snd_intel_sdw_acpi:sdw_intel_scan_controller: acpi PRP00001:00: Link 1 not selected in firmware
[   13.825970] snd_hda_intel 0000:00:1f.3: SoundWire enabled on CannonLake+ platform, using SOF driver
[   15.720671] snd_hda_intel 0000:01:00.1: enabling device (0000 -> 0002)
[   15.721137] snd_hda_intel 0000:01:00.1: Disabling MSI
[   15.721163] snd_hda_intel 0000:01:00.1: Handle vga_switcheroo audio client
[   15.739565] snd_hda_intel 0000:01:00.1: bound 0000:01:00.0 (ops nv50_audio_component_bind_ops [nouveau])
[   15.840049] sof-audio-pci-intel-mtl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100
[   15.840076] snd_intel_sdw_acpi:sdw_intel_scan_controller: acpi PRP00001:00: ACPI reports 4 SDW Link devices
[   15.840085] snd_intel_sdw_acpi:sdw_intel_scan_controller: acpi PRP00001:00: Link 1 not selected in firmware
[   15.840088] sof-audio-pci-intel-mtl 0000:00:1f.3: SoundWire enabled on CannonLake+ platform, using SOF driver
[   15.840090] snd_sof_pci:sof_pci_probe: sof-audio-pci-intel-mtl 0000:00:1f.3: PCI DSP detected
[   15.840097] sof-audio-pci-intel-mtl 0000:00:1f.3: enabling device (0000 -> 0002)
[   15.840331] sof-audio-pci-intel-mtl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100
[   15.840403] sof-audio-pci-intel-mtl 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[   15.847108] snd_sof_intel_hda_common:hda_dsp_ctrl_get_caps: sof-audio-pci-intel-mtl 0000:00:1f.3: checking for capabilities at offset 0xc00
[   15.847115] snd_sof_intel_hda_common:hda_dsp_ctrl_get_caps: sof-audio-pci-intel-mtl 0000:00:1f.3: found ML capability at 0xc00
[   15.847118] snd_sof_intel_hda_common:hda_dsp_ctrl_get_caps: sof-audio-pci-intel-mtl 0000:00:1f.3: checking for capabilities at offset 0x500
[   15.847121] snd_sof_intel_hda_common:hda_dsp_ctrl_get_caps: sof-audio-pci-intel-mtl 0000:00:1f.3: found DRSM capability at 0x500
[   15.847123] snd_sof_intel_hda_common:hda_dsp_ctrl_get_caps: sof-audio-pci-intel-mtl 0000:00:1f.3: checking for capabilities at offset 0x700
[   15.847127] snd_sof_intel_hda_common:hda_dsp_ctrl_get_caps: sof-audio-pci-intel-mtl 0000:00:1f.3: found SPIB capability at 0x700
[   15.847128] snd_sof_intel_hda_common:hda_dsp_ctrl_get_caps: sof-audio-pci-intel-mtl 0000:00:1f.3: checking for capabilities at offset 0x800
[   15.847133] snd_sof_intel_hda_common:hda_dsp_ctrl_get_caps: sof-audio-pci-intel-mtl 0000:00:1f.3: found DSP capability at 0x800
[   15.847374] snd_sof_intel_hda_common:hda_dsp_stream_init: sof-audio-pci-intel-mtl 0000:00:1f.3: hda global caps = 0x1009a01
[   15.847377] snd_sof_intel_hda_common:hda_dsp_stream_init: sof-audio-pci-intel-mtl 0000:00:1f.3: detected 9 playback and 10 capture streams
[   15.847483] sof-audio-pci-intel-mtl 0000:00:1f.3: use msi interrupt mode
[   15.847485] snd_sof_intel_hda_common:hda_dsp_probe: sof-audio-pci-intel-mtl 0000:00:1f.3: using IPC IRQ 201
[   15.847556] snd_sof:snd_sof_pci_update_bits_unlocked: sof-audio-pci-intel-mtl 0000:00:1f.3: Debug PCIR: 00000000 at  00000044
[   15.847560] snd_sof_intel_hda_common:hda_init_caps: sof-audio-pci-intel-mtl 0000:00:1f.3: PP capability, will probe DSP later.
[   15.850581] snd_sof:snd_sof_pci_update_bits_unlocked: sof-audio-pci-intel-mtl 0000:00:1f.3: Debug PCIR: 00000000 at  00000048
[   15.855057] snd_sof_intel_hda:hda_codec_detect_mask: sof-audio-pci-intel-mtl 0000:00:1f.3: codec_mask = 0x4
[   15.855073] snd_sof:snd_sof_pci_update_bits_unlocked: sof-audio-pci-intel-mtl 0000:00:1f.3: Debug PCIR: 00000000 at  00000048
[   15.855076] snd_sof:snd_sof_pci_update_bits_unlocked: sof-audio-pci-intel-mtl 0000:00:1f.3: Debug PCIW: 00000040 at  00000048
[   15.856414] snd_intel_sdw_acpi:sdw_intel_scan_controller: acpi PRP00001:00: ACPI reports 4 SDW Link devices
[   15.856421] snd_intel_sdw_acpi:sdw_intel_scan_controller: acpi PRP00001:00: Link 1 not selected in firmware
[   15.856845] snd_sof_intel_hda:hda_codec_probe: sof-audio-pci-intel-mtl 0000:00:1f.3: HDA codec #2 probed OK: response: 8086281d
[   15.857421] snd_sof_intel_hda:request_codec_module: snd_hda_codec_hdmi ehdaudio0D2: loading codec module: hdaudio:v8086281Dr00100000a01
[   15.858994] snd_intel_dspcfg:intel_nhlt_get_dmic_geo: sof-audio-pci-intel-mtl 0000:00:1f.3: found 1 format definitions
[   15.858996] snd_intel_dspcfg:intel_nhlt_get_dmic_geo: sof-audio-pci-intel-mtl 0000:00:1f.3: max channels found 2
[   15.858998] snd_intel_dspcfg:intel_nhlt_get_dmic_geo: sof-audio-pci-intel-mtl 0000:00:1f.3: Array with 2 dmics
[   15.858999] snd_intel_dspcfg:intel_nhlt_get_dmic_geo: sof-audio-pci-intel-mtl 0000:00:1f.3: dmic number 2 max_ch 2
[   15.859002] sof-audio-pci-intel-mtl 0000:00:1f.3: DMICs detected in NHLT tables: 2
[   15.859004] snd_sof_intel_hda_common:hda_sdw_machine_select: sof-audio-pci-intel-mtl 0000:00:1f.3: SoundWire machine driver sof_sdw topology sof-mtl-rt711-2ch.tplg
[   15.859006] sof-audio-pci-intel-mtl 0000:00:1f.3: hda codecs found, mask 4
[   15.861894] snd_sof:sof_test_topology_file: sof-audio-pci-intel-mtl 0000:00:1f.3: Failed to open topology file: intel/sof-ace-tplg/sof-mtl-rt711-2ch.tplg
[   15.861898] sof-audio-pci-intel-mtl 0000:00:1f.3: SOF firmware and/or topology file not found.
[   15.861951] sof-audio-pci-intel-mtl 0000:00:1f.3: Supported default profiles
[   15.861952] sof-audio-pci-intel-mtl 0000:00:1f.3: - ipc type 1 (Requested):
[   15.861954] sof-audio-pci-intel-mtl 0000:00:1f.3:  Firmware file: intel/sof-ipc4/mtl/sof-mtl.ri
[   15.861955] sof-audio-pci-intel-mtl 0000:00:1f.3:  Topology file: intel/sof-ace-tplg/sof-mtl-rt711-2ch.tplg
[   15.861957] sof-audio-pci-intel-mtl 0000:00:1f.3: Check if you have 'sof-firmware' package installed.
[   15.861958] sof-audio-pci-intel-mtl 0000:00:1f.3: Optionally it can be manually downloaded from:
[   15.861959] sof-audio-pci-intel-mtl 0000:00:1f.3:    https://github.com/thesofproject/sof-bin/
[   15.862046] snd_sof_intel_hda_common:mtl_enable_sdw_irq: sof-audio-pci-intel-mtl 0000:00:1f.3: FW Poll Status: reg[0x114c]=0x0 successful
[   15.864233] snd_sof_intel_hda_common:mtl_power_down_dsp: sof-audio-pci-intel-mtl 0000:00:1f.3: FW Poll Status: reg[0x1000]=0x0 successful
[   15.864344] sof-audio-pci-intel-mtl 0000:00:1f.3: error: sof_probe_work failed err: -2

Is there anything else I should provide?

Thank you!
Charlie

[moritz89]

The sof-mtl-rt711.tplg was only reported as it did not detect the actual hardware. It would be useful if you could find the actual chipset used by the laptop. Alternatively, try signing and booting the latest 6.9 kernel.

[charleskeepax]

This laptop is genuinely using Realtek parts:

[ 15.856504] soundwire_bus:sdw_extract_slave_id: soundwire sdw-master-0-0: SDW Slave Addr: 30025d071101
[ 15.856507] soundwire_bus:sdw_extract_slave_id: soundwire sdw-master-0-0: SDW Slave class_id 0x01, mfg_id 0x025d, part_id 0x0711, unique_id 0x0, version 0x3
[ 15.856686] soundwire_bus:sdw_extract_slave_id: soundwire sdw-master-0-3: SDW Slave Addr: 330025d131601
[ 15.856688] soundwire_bus:sdw_extract_slave_id: soundwire sdw-master-0-3: SDW Slave class_id 0x01, mfg_id 0x025d, part_id 0x1316, unique_id 0x0, version 0x3

So completely unrelated issues to the other ticket.

[plbossart]

Yes, it's a different issue indeed. Thanks @CNG for the detailed reports, much appreciated.

[   15.856414] snd_intel_sdw_acpi:sdw_intel_scan_controller: acpi PRP00001:00: ACPI reports 4 SDW Link devices
[   15.856421] snd_intel_sdw_acpi:sdw_intel_scan_controller: acpi PRP00001:00: Link 1 not selected in firmware
[   15.856426] soundwire_intel:sdw_intel_probe_controller: acpi PRP00001:00: Creating 4 SDW Link devices
[   15.856504] soundwire_bus:sdw_extract_slave_id: soundwire sdw-master-0-0: SDW Slave Addr: 30025d071101
[   15.856507] soundwire_bus:sdw_extract_slave_id: soundwire sdw-master-0-0: SDW Slave class_id 0x01, mfg_id 0x025d, part_id 0x0711, unique_id 0x0, version 0x3
[   15.856686] soundwire_bus:sdw_extract_slave_id: soundwire sdw-master-0-3: SDW Slave Addr: 330025d131601
[   15.856688] soundwire_bus:sdw_extract_slave_id: soundwire sdw-master-0-3: SDW Slave class_id 0x01, mfg_id 0x025d, part_id 0x1316, unique_id 0x0, version 0x3
[   15.856845] snd_sof_intel_hda:hda_codec_probe: sof-audio-pci-intel-mtl 0000:00:1f.3: HDA codec #2 probed OK: response: 8086281d
[   15.856854] soundwire_intel:intel_link_process_wakeen_event: soundwire_intel soundwire_intel.link.0: SoundWire master 0 is disabled or not-started, ignoring
[   15.856864] soundwire_intel:intel_link_process_wakeen_event: soundwire_intel soundwire_intel.link.2: SoundWire master 2 is disabled or not-started, ignoring
[   15.856869] soundwire_intel:intel_link_process_wakeen_event: soundwire_intel soundwire_intel.link.3: SoundWire master 3 is disabled or not-started, ignoring

That's a new one, not sure what's going on, but unfortunately every new generation of HP devices seems to have issues with the ACPI definitions. We do have existing quirks for HP 'Omen' devices, but maybe they are not applied correctly. see e.g. #4088 for this sort of problems

can you provide the results of this command

cat /sys/bus/acpi/devices/*/adr | grep 025d

that will tell us what devices are listed in ACPI and then we can check the quirks. Thanks!

[CNG]

Sure thing!

# cat /sys/bus/acpi/devices/*/adr | grep 025d
0x000030025d071101
0x000330025d131601

[plbossart]

ok so that's rt711-sdca on link0 and rt1316 on link3.

Of course we don't have this configuration with a single amp, we only have the configuration with two amps...

[plbossart]

@CNG can you apply this patch on your kernel and retest?
https://github.com/thesofproject/linux/commit/07e34a64c4e83dc10b1a74badf3dbb487378555c.patch

That should detect the right configuration, but we still need to provide an updated topology file and also figure out why the link0 is not started.

[plbossart]

Also unzip this file generated from thesofproject/sof#8991
sof-mtl-rt711-l0-rt1316-l3-2ch.tplg.gz
and copy it in /lib/firmware/intel/sof-ace-tplg

Completely untested, just to try to see what happens.

[CNG]

Had to read a bit of documentation (not having patched kernel before), and waiting for the package to build now.

In case you get this before that's done, just to clarify, you'd like me to boot into the patched kernel and also add that topology file as part of the same test, or should I test each thing individually and together for 3 tests? For each test, would I be providing a new "alsa-info" or running other commands too? (I believe that alsa-info already contained the dmesg output, for example.)

---

For my own reference, here's how I'm attempting to patch and build the kernel. Hopefully I've read the docs correctly:

sudo pacman -S devtools pacman-contrib
pkgctl repo clone --protocol=https linux
cd linux

# Should have done this but I forgot: Change to custom name:
#   pkgbase=linux-custom
# Add to source array ~L34 just before "config" line:
#   https://github.com/thesofproject/linux/commit/07e34a64c4e83dc10b1a74badf3dbb487378555c.patch
# Update checksums
updpkgsums
# Missing dependencies
sudo pacman -S cpio pahole python-sphinx texlive-latexextra
makepkg
# To resolve ERROR: One or more PGP signatures could not be verified!
gpg --recv-keys 38DBBDC86092693E
gpg --recv-keys B8AC08600F108CDF

export MAKEFLAGS="-j$(nproc)"
time makepkg -s
# Verify output contains like:
#   Applying patch 07e34a64c4e83dc10b1a74badf3dbb487378555c.patch...
#   patching file sound/soc/intel/common/soc-acpi-intel-mtl-match.c
#   Hunk #1 succeeded at 288 (offset -8 lines).
#   Hunk #2 succeeded at 505 (offset -66 lines).
#   Hunk #3 succeeded at 610 (offset -86 lines).

# I think since I didn't change the name in pkgbase I can just
# install this over the top of my current kernel (risky?) and
# not need to change boot loader.
pacman -U linux-*.pkg.tar.zst

[plbossart]

I am not familiar at all with Arch Linux and always sucked at pacman. Maybe @ujfalusi can help?

We have instructions here to build a kernel: https://thesofproject.github.io/latest/getting_started/setup_linux/prepare_build_environment.html
https://thesofproject.github.io/latest/getting_started/setup_linux/install_locally.html

[CNG]

Thanks, it actually just finished, so I'll attempt to boot into it now.

[CNG]

All right, let me know if these look right. No sound magically appeared of course, but hopefully something useful. Also note I still have that /etc/modprobe.d/sof-dyndbg.conf file present, let me know if I should test without that at any point.

• alsa-info.sh output immediately after booting into patched kernel
• alsa-info.sh output immediately after booting into patched kernel with topology file added (sudo cp -a sof-mtl-rt711-l0-rt1316-l3-2ch.tplg /lib/firmware/intel/sof-ace-tplg)

Also I see my kernel got bumped up from 6.8.1-arch1-1 to 6.8.2-arch1-1 in this process, in case it's relevant.

[plbossart]

ok, that's good progress @CNG.
The two links do start and we can see the SoundWire devices attach on the bus. The hardware is correctly detected with the patch.

The remaining issue is the topology, we have an error

   13.498766] sof_sdw sof_sdw: ASoC: physical link dmic01 (id 2) not exist

That's not really surprising, I don't really understand all those DMIC options so not sure what the right settings should be.

Please try with this file where I used only the defaults
sof-mtl-rt711-l0-rt1316-l3-2ch.tplg.gz

[CNG]

All right, that produced:

• alsa-info.sh output immediately after booting into patched kernel with "defaults" topology file sof-mtl-rt711-l0-rt1316-l3-2ch.tplg