Amazon Transcribe Live Call Analytics (LCA) Sample Solution
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Oct 2, 2025 - JavaScript
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call-center
Here are 10 public repositories matching this topic...
Automate call transcriptions for real-time and previously recorded calls by using custom speech models, text analytics, and industry-specific natural language processing with the Microsoft Call Center Intelligence Accelerator.
microsoft machine-learning ai azure ml artificial-intelligence human-resources call-center solution-accelerator
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Apr 27, 2023 - JavaScript
A sample callcenter simulator using OpenAI technologies such as ChatGPT, Whisper and other APIs to automate and improve callcenter operation. This project is intended to be a sandbox application to test feasibility and other ideas.
chatbot customer-support openai callcenter call-center support-bot customer-chatbot openai-api callcenter-simulator chatgpt chatgpt-api openai-chatgpt openai-chatbot function-calling
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Aug 8, 2023 - JavaScript
Configure Twilio Flex with direct inward dial (DID) for all contact center agents.
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Jan 20, 2021 - JavaScript
Simple Call Center System
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Dec 12, 2022 - JavaScript
AI-based voice-assisted Contact Center for assisting Farmers for their problems.
react nlp flask machine-learning ai hackathon sms crop pytorch summarization farmers voice-assistant twillio call-center disease-prediction alan-ai crop-recommendation fertilizer-recommendation unesco-india-africa-hackathon-2022
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Apr 20, 2024 - JavaScript
Open-source automated voice testing for contact centers — real calls, real CRM verification. Salesforce Service Cloud Voice + Amazon Connect + Twilio.
nodejs twilio test-automation salesforce telephony end-to-end-testing omnichannel contact-center e2e-testing call-center qa-automation amazon-connect voice-ai playwright service-cloud-voice voice-testing agentic-testing ivr-testing
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Mar 13, 2026 - JavaScript
Omnichannel contact center demo built with Twilio APIs (Voice, Chat, Video, SMS, TaskRouter). Features intelligent routing, IVR, agent management, and multi-channel customer support. Includes customer, agent, and admin interfaces.
angularjs webhooks real-time twilio rest-api twilio-api customer-service twilio-video twilio-chat twilio-sms call-center
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Dec 30, 2025 - JavaScript
A real-time call center application built with React, Node.js, and Twilio, offering modern voice communication features with a sleek interface and robust architecture.
react nodejs hooks cors dotenv jwt express twilio realtime semantic-ui axios socketio immer call-center vite
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Jun 5, 2025 - JavaScript
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