AI-inspired support ticket triage system using rule-based NLP for classification, priority assignment, and automated workflow analysis
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Updated
Apr 3, 2026 - Python
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ticket-triage
Here are 8 public repositories matching this topic...
Classify support tickets by category and severity using Claude, surface recurring themes, and generate a prioritized Fix Now / Next Sprint / Backlog PM report
python nlp jupyter-notebook customer-support product-management prioritization claude-ai ticket-triage
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Mar 4, 2026 - Python
End-to-end ML project for multilingual support ticket triage with queue and priority prediction, MLflow tracking, FastAPI, Streamlit, CI, and Docker.
multilingual nlp docker machine-learning text-classification scikit-learn mlflow fastapi streamlit ticket-triage
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Mar 24, 2026 - Python
Python CLI tool to categorize and prioritize IT support tickets using rule-based triage logic.
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Feb 27, 2026 - Python
Project Work per il triage automatico di ticket di supporto aziendali con Machine Learning
python machine-learning text-classification svm scikit-learn tfidf-vectorizer streamlit ticket-triage
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May 1, 2026 - Python
Compact transformer to auto-label help-desk tickets (topic + sentiment) with a FastAPI endpoint, eval dashboard, and MLOps glue.
nlp sentiment-analysis text-classification transformers helpdesk-ticketing mlops fastapi huggingface streamlit distilbert minilm ticket-triage
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Mar 21, 2026 - Python
Sample-first AI secretary proof for support ticket triage, draft-only replies, and human confirmation queues.
python support-ticket human-in-the-loop ticket-triage ai-secretary public-proof confirmation-queue showcase-proof
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May 12, 2026 - Python
AI-powered support triage agent that classifies, retrieves, and decides whether to respond or escalate using FAISS and confidence-based reasoning.
python nlp machine-learning information-retrieval ai semantic-search decision-engine explainable-ai faiss rag sentence-transformers support-automation ticket-triage
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May 16, 2026 - Python
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