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CRITICAL: Server Error 500 on updating account password #15

@agrimpandey

Description

@agrimpandey

REPORTED BY TEAM SOCIAL OCTOPUS

Description: When the user updates the password first time, it updates correctly. The user is directed to the same page again. This time when the user updates the password again, server error 500 pops up.

Severity: Critical

Comments:

  • This error also pops up when deleting the account as mentioned in the thread - CRITICAL: Deleting an account.
  • User has no option other than to go back to login page and login again to access his account.

Suggestions: I'm not sure what is causing this error as I do not know the details of the backend. However if you can manage to catch this error, make sure the user can still manage to stay logged in.

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