VBA - Unable to add VBA manually and from Plaid

[kbecciv]

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Action Performed:

1. Navigate to staging and login with expensify account
2. Go to. workspace
3. Connect bank account
4. Select connect online with Plaid
5. Select Wells Fargo
6. Added all info to proceed to step 5
7. Tap Save and Continue.

Expected Result:

Able to proceed to next step.

Actual Result:

Unable to add VBA manually and from from Plaid. Error "Oops! An unexpected error occurred while trying to verify your information. Please verify it and try again." is displayed.

Workaround:

Unknown

Platform:

Where is this issue occurring?

• Web
• iOS
• Android
• Desktop App
• Mobile Web

Version Number: 1.1.32.0

Reproducible in staging?: Yes

Reproducible in production?: Yes

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug5416516_error_BA.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause

Slack conversation:

Issue was found when executing : #7331

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[MelvinBot]

Triggered auto assignment to @neil-marcellini (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[MelvinBot]

Triggered auto assignment to @Gonals (Demolition), see https://stackoverflow.com/c/expensify/questions/8099 for more details.

[neil-marcellini]

This is a reproducible bug and it might require working with our API so I've assigned it to Demolition.