[Due for payment 2026-02-02] [Due for payment 2026-01-29] [Due for payment 2026-01-28] Email - No Invitation email sent to mailbox after user invite new user to Room

[jponikarchuk]

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!

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Version Number: v9.2.75-0
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught during regression testing, add the test name, ID and link from BrowserStack: https://test-management.browserstack.com/projects/2219752/folder/13176726/test-cases/41237090
#75778
Email or phone of affected tester (no customers): na
Issue reported by: Applause Internal Team
Bug source: Regression TC Execution
Device used: Web
App Component: Other

Action Performed:

1. Go to staging.new.expensify.com
2. Log in with a new account.
3. Select Manage my team then continue with the onboarding flow
4. Click FAB >> Start Chat >> Room >> Enter Room name >> Create Room
5. User is directed to the created Room >> Click header >> Member >> Invite non-existing member to the room
6. On the whisper>> Select invite to chat only (observe that the member is displayed in the Member list)
7. Open the mailbox and wait for email to arrive (user wait for more than 10 minutes)

Expected Result:

an invitation was sent to the new user’s inbox, then user click on the bottom link and it will directed to the room page

Actual Result:

There is no an invitation was sent to the new user’s inbox

Note: On production, the email invitation sent immediately upon invite member to the room, also there is no whisper message to select

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

1.mp4

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Issue Owner

Current Issue Owner: @mallenexpensify

[melvin-bot]

Triggered auto assignment to @mallenexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

Triggered auto assignment to @MonilBhavsar (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[melvin-bot]

💬 A slack conversation has been started in #expensify-open-source

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[MonilBhavsar]

Discussing in https://expensify.slack.com/archives/C01GTK53T8Q/p1765446030757489?thread_ts=1765442295.315359&cid=C01GTK53T8Q