[Exploratory] Workspace - Members list appears empty when opened offline

[vincdargento]

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Version Number: 9.3.39-3
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from BrowserStack: #82309
Email or phone of affected tester (no customers): N/A
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: MacBook Air 15.7.4 Chrome, iPhone 15 iOS 26.3.1
App Component: Workspace Settings

Action Performed:

Preconditions:
User created a default workspace, added some members
User created a non-default workspace, added two employees

1. Sign in to ND
2. Go offline
3. Open Workspaces tab - Non-default workspace - Members

Expected Result:

Members of the workspace are listed on the page in offline mode

Actual Result:

"Total workspace members: 0" is displayed on the Members page of a non-default workspace when opened offline

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari

Screenshots/Videos

bug.mp4

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