Add new Omnichannel department forwarding callback#16779
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rodrigok
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Mar 19, 2020
rodrigok
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A new callback has been added:
livechat.afterForwardChatToDepartmentWith this new callback, we will be able to run additional processes related to the ominhcannel rooms forwarded to other departments.
In addition, a new validation will check now if the old and new departments selected are the same.