Regression: Remove old and closed Omnichannel inquiries#17113
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Regression: Remove old and closed Omnichannel inquiries#17113
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rodrigok
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Apr 1, 2020
…/RocketChat/Rocket.Chat into omnichannel/remove-old-inquiries
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ggazzo
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…ession/fuselage * 'develop' of github.com:RocketChat/Rocket.Chat: Regression: fix fuselage import, remove directory css (#17116) [IMPROVE] Apps Engine: Reduce some stream calls and remove a find user from the app's status changes (#17115) Regression: Remove old and closed Omnichannel inquiries (#17113) [FIX] Member's list only filtering users already on screen (#17110)
gabriellsh
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Apr 2, 2020
…default-favorite-channels * 'develop' of github.com:RocketChat/Rocket.Chat: (304 commits) [FIX] Omnichannel endpoint `inquiries.getOne` returning only queued inquiries (#17132) Fix design review (#17133) Regression: Direct message creation by REST (#17109) Regression: Can't login with 2FA over REST API when 2FA via Email is enabled (#17128) Regression: Fix engagement dashboard urls, fixing Flowrouter imports (#17127) Regression: IE11 Support (#17125) [FIX] Federation delete room event not being dispatched (#16861) [FIX] Federation Event ROOM_ADD_USER not being dispatched (#16878) New Troubleshoot section for disabling features (#17114) Regression: Wrong size of Directory search/sort icons and Sort Channels menu not showing on production build (#17118) [NEW] Discussions: Inherit the public status of parent channel (#17070) Regression: fix fuselage import, remove directory css (#17116) [IMPROVE] Apps Engine: Reduce some stream calls and remove a find user from the app's status changes (#17115) Regression: Remove old and closed Omnichannel inquiries (#17113) [FIX] Member's list only filtering users already on screen (#17110) Single codebase announcement (#17081) [NEW] Directory page refactored, new user's bio field (#17043) [NEW] Sort List, View Mode and Group by revamp (#17103) Regression: Files were been deleted when deleting users as last members of private rooms (#17111) Regression: Block users was not possible for 1:1 DMs (#17105) ...
ggazzo
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…per-call-meteor-methods-over-rest * 'develop' of github.com:RocketChat/Rocket.Chat: Regression: Can't login with 2FA over REST API when 2FA via Email is enabled (#17128) Regression: Fix engagement dashboard urls, fixing Flowrouter imports (#17127) Regression: IE11 Support (#17125) [FIX] Federation delete room event not being dispatched (#16861) [FIX] Federation Event ROOM_ADD_USER not being dispatched (#16878) New Troubleshoot section for disabling features (#17114) Regression: Wrong size of Directory search/sort icons and Sort Channels menu not showing on production build (#17118) [NEW] Discussions: Inherit the public status of parent channel (#17070) Regression: fix fuselage import, remove directory css (#17116) [IMPROVE] Apps Engine: Reduce some stream calls and remove a find user from the app's status changes (#17115) Regression: Remove old and closed Omnichannel inquiries (#17113) [FIX] Member's list only filtering users already on screen (#17110) Single codebase announcement (#17081) [NEW] Directory page refactored, new user's bio field (#17043) [NEW] Sort List, View Mode and Group by revamp (#17103) Regression: Files were been deleted when deleting users as last members of private rooms (#17111) Regression: Block users was not possible for 1:1 DMs (#17105) Regression: Collapsible elements didn't respect attachment parameter. (#16994) [FIX] Apps Engine notifyRoom sending notification to wrong users (#17093)
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Recently we decided to removed Omnichannel Inquiries when the room is closed, but the old documents are still in the collection and they are still appearing in the Omnichannel queue when the routing system is
Manual Selection.Also, in the past, the closing room methods were spread over the codebase and, when the guest closed a room that was still waiting in the queue, the Inquiry wasn't removed from the queue.
Related to this issue.