Create a Guide/Template: UX survey

[ExperimentsInHonesty]

Overview

We need to create a survey template that has all the questions that we need to ask so that we can create new community surveys quickly

Action Items

The phases in the guide-making process are listed below. Each phase displayed in blue is linked to a wiki page with instructions on how to complete that phase. Open the wiki page in a new tab, copy the instructions for each part into the section labeled 'Tasks' at the bottom of this issue, and complete each task listed.

• Gather Examples Solo (open in a new tab)
• Gather Examples Collaboratively
• Create a Guide Draft
  • If needed, create a template
• Have your guide peer reviewed
• Present your guide for leadership review

Resources/Instructions

• Google Drive Folder for this Guide’s documents and shortcuts (to documents in other locations)
  0081 UX survey
• HfLA Survey Template - with demographic questions
• Note from a former Researcher on the BOP Project, Bret Davis, PhD: Here is a resource that might be helpful as you create this guide on surveys. https://dps.mn.gov/divisions/ojp/forms-documents/Documents/Wilder_Program_Evaluation_10.pdf Although this document is written for program evaluators, the information is applicable to survey development in any context.

Types of survey tools

• Qualtrics
• Google Forms
• Survey Monkey
• Alchemer
• Wufoo
• Surveytown
• Typeform

Projects to check

• 100 Automations
• 311 Data
  End of demo survey 311-data#534 (comment)
• Access the Data
  UX Survey Decision Log and Purposes  access-the-data#76 (comment)
• BallotNav
  Project Documents for Market Fit Research ballotnav#483 (comment)
• Brigade Organizer's Playbook
• Civic Tech Index
• Civic Tech Jobs
• Civic Tech Structure
• Data Science Projects
  CoP: Data Science: SEIE Survey Analysis data-science#26 (comment)
• Design Systems
  Pilot onboarding survey design-systems#350 (comment)
  https://docs.google.com/document/d/1zuFgBkTl_4RzNJbCZvIXVWoj5z6RMOOQwFPRP-PUNQI/edit#heading=h.yzbdwdi6y59j
• Engage
• Expunge-Assist (formerly known as Record Clearance)
  User Terminology Survey for Target Users expunge-assist#603 (comment)
• Food Oasis
• GreenEarthOS
• Guides
• HomeUniteUs
• Internship project
  RP016: Intern Productivity Dashboard Survey internship#258
  https://docs.google.com/forms/d/e/1FAIpQLSdNByzgUK19HlWSmdyuegaMwHrVGTe4d1Phq0pJZ9DCtjs-sw/viewform
  https://docs.google.com/forms/d/e/1FAIpQLSe7ayBv9P6_cihKzgoMM6UO7uoCaPytaCICTKQ-cbTeAk7eNQ/viewform
  https://docs.google.com/forms/d/e/1FAIpQLSe1iAi5xpOW5EXyAAKHbjdDUt_scR02Oy0bkiligSyuQEi1dw/viewform
• Lucky Parking
• Open Community Survey
  • Community-Survey-empowerment-website
• TDM Calculator
  Create survey for user testing  tdm-calculator#725 (comment)
  https://docs.google.com/document/d/173GcghrnybVhPHx5eQySVpuSwN_DSGg1i-DEca4HFYw/edit
• VRMS
• Hack for LA's Website
• Youth Justice Nav
  Draft: Research Plan Forms/Survey/Script Template YouthJusticeNav#89 (comment)
  https://docs.google.com/forms/d/e/1FAIpQLSdQRjqLDg_qVgOdebCK3B4V06jbLm5hh6g4oajFnORGpm4YnA/viewform

Tasks

• This is where you will copy instructions from the wiki page for the step you are currently on.

[bdavis73]

Here is a resource that might be helpful as you create this guide on surveys. https://dps.mn.gov/divisions/ojp/forms-documents/Documents/Wilder_Program_Evaluation_10.pdf Although this document is written for program evaluators, the information is applicable to survey development in any context. You may have to copy and paste the link to get it to work (sorry).

[yumengluo]

https://docs.google.com/document/d/1XOneRY3o29sgtSUJNn0PoloOQdB_rFOi/edit
I compiled a bunch of online sources together in this file. I am not sure this is what the team is looking for. I would like to have more clear instructions for creating a survey template.

[daniellex0]

Added @bdavis73 as reviewer

[ExperimentsInHonesty]

@yumengluo checking in with you. Do you still want to work on this guide and if you do, what resources do you need to move forward?

[yumengluo]

@yumengluo checking in with you. Do you still want to work on this guide and if you do, what resources do you need to move forward?

Hi Bonnie, I think I will not work on this guide anymore.

[carolzjy]

The template doc is a mix of guide and template. The guide portion also doesn't align with the HfLA guide format. The next step is to divide the doc into 2 separate files, and create a guide that is consistent with the standard.

[ExperimentsInHonesty]

This guide should also have a reference to another guide which is

• Create a Guide/Template: How To Choose a Survey Platform for Your Surveys/User Testing #141 which will include
  Advantages and limitations of each platform
  Examples from projects that have used it