This repo contains a sample application to show how to build a voice interface for patient outcome reporting (PRO) by leveraging NLP capabilities provided by Amazon Lex and its integration with AWS's cloud contact center offering, Amazon Connect.

Amazon Q in Connect - S3 Integration Template: Automatically deploy and integrate Amazon Connect with Amazon Q in Connect Knowledge Base using Amazon S3 as its data source. Contact center administrators can quickly and easily manage knowledge content using familiar Amazon S3 actions.

A GitHub Action that automates the comparison of Amazon Connect contact flow versions and generates visual HTML reports of flow changes.

This repository provides code samples and patterns for integrating Social Media with Amazon Connect using Chat. Each use case demonstrates common integration patterns with complete implementations using AWS CDK.

This code will set up a contact flow/IVR for real time authentication with Mobile BankID and can be deployed in minutes.

Showcases integration ability between Amazon Connect and MS Office 365

Export Amazon Connect Customer Profiles events to S3 and Salesforce

[DEPRECATED] Amazon Connect Wisdom - S3 Sync: Quickly deploy all of necessary resources to create a Wisdom Knowledge Base using Amazon S3 as its data source. Contact center administrators can easily create, update, and remove knowledge content using familiar Amazon S3 object actions.

This repository provides code samples and patterns for integrating WhatsApp Business with Amazon Connect using AWS End User Messaging. Each use case demonstrates common integration patterns with complete implementations using AWS CDK.

This Guidance demonstrates how manufacturers can transform traditional products into intelligent, connected services using AWS IoT Core and Amazon Connect.

This module looks at how use Amazon Connect, Lex, and Lambda to interact with a chatbot using voice. You will create a personal call center using Amazon Connect and you will learn how to connect the call center to your Lex chatbot

A 100% AWS-native AI voice calling agent that answers calls 24/7, conducts natural conversations, and captures lead information. Built with Amazon Connect, Bedrock (Claude), Transcribe, and Polly. No third-party dependencies.

Replaces static Amazon Connect Contact Flow and Flow Module references with dynamic references for later use.

This module teaches you how to design a chatbot using Amazon Lex by following the best design practices for conversational AI. You will start by learning the basics of chatbots. Then, you will use Amazon Lex to create a custom chatbot that gets the latest stock market quotes by recognizing the intent in text